Sprout Social
Sprout SocialReviews from AWS customer
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Great & smooth experience for daily work flow
What do you like best about the product?
I love the formatting for all of the analytics that Sprout provides + how all of my platforms can be hosted on one platform
What do you dislike about the product?
I wish there was a way to share Instagram stories directly from the Publishing page, like Buffer does
What problems is the product solving and how is that benefiting you?
Biggest problem solver is the ability to manage all of my company's social platforms in one space
Easy processes
What do you like best about the product?
Easy to schedule, can time posts down to the exact minute you want them out and with the autoomatic sprout queue it will find optimal times for you which is very handy, also the ability to compare to our competitors and see how we are perdorming during different time periods
What do you dislike about the product?
TikTok may need some work like the ability to add sounds over, also the character limit isnot the sane as on the app.
With Twitters new update and subscription plan you can have more characters and this means its difficult to upload longer content through sprout social as it has not integrated with that yet.
With Twitters new update and subscription plan you can have more characters and this means its difficult to upload longer content through sprout social as it has not integrated with that yet.
What problems is the product solving and how is that benefiting you?
Beig able to see how we are performing against competitors and saving more time with scheduling tool
Easy and simple site to use
What do you like best about the product?
Most useful is that its all linked together
What do you dislike about the product?
Downsides are if you haven't used the app previously it can be a bit confusing til you get the hang of it
What problems is the product solving and how is that benefiting you?
At the moment i am having no issue with sprout
Works really well with ig
What do you like best about the product?
It offers very thorough analysis and insights on instagram performance
What do you dislike about the product?
Even the cheapest plan is on the pricier end
What problems is the product solving and how is that benefiting you?
Social media listening and insights
It still works and it works well
What do you like best about the product?
Sprout's tools just work. That may seem like damning with faint praise but in an era when tools are constantly being updated or changed or evolved, Sprout is a consistent and solid performer. When changes are brought in, they feel like necessary changes and not change for the sake of it.
What do you dislike about the product?
There's very few downsides to the tool. Sometimes it does feel incredbly slow to load - and I've tested this across connections and locations - but if that's the worst I can say then it's a good day!
What problems is the product solving and how is that benefiting you?
Sprout lets me schedule content for the team and admins to review. It means I can think of it once, get it down into the system and then not have to worry about it. That eace of mind is invaluable.
Social media scheduling at its best
What do you like best about the product?
Sprout Social is a powerful social media management platform with a user-friendly interface, advanced scheduling features, robust monitoring tools, and excellent customer support. It's a valuable asset for businesses looking to strengthen their social media presence and engage with their audience effectively.
What do you dislike about the product?
The only downside would be the price, compared to other social media scheduling platforms it is quite pricey
What problems is the product solving and how is that benefiting you?
Ease of scheduling multiple posts on multiple platforms and being able to gain valuable competitor insights
I love using Sprout Social to schedule posts and pull reports for my efforts.
What do you like best about the product?
When publishing, I love that it is unique to each platform I am posting to, so I know if an image is a wrong size or if I am posting at the ideal time of day. I also love how clear the reports are when I pull them and how they are ready for me to send to team members without having to reformat anything. The Smart Inbox is excellent because I don't have to log into each platform individually to answer comments and messages.
What do you dislike about the product?
One thing that I dislike about Sprout is that when I am composing a post, I have to compose it separately if I want the post to look different on each platform. It would be nice to have a separate box on that same compose screen where I can edit the text just for Twitter to shorten it but keep the rest the same.
What problems is the product solving and how is that benefiting you?
For me, Sprout solves the problem of going into each platform to post, pull data and answer messages. I can see everything in one place with easier functionality than if I were to go into each platform.
Great insightful analytics
What do you like best about the product?
I love the analytics it provides. The various reports help me understand the performance of all my social accounts in detail and guide me on changes and optimisations to my strategy. The webinars to help you understand and use the products to their full benefit are also great.
What do you dislike about the product?
As my main channel is LinkedIn, I find the limitations of this platform tricky. LinkedIn's API is not as open to 3rd parties as others, so I can't get the same amount of features and data related to LinkedIn.
What problems is the product solving and how is that benefiting you?
It solves the problem of accurately tracking all our social media efforts and displaying ROI to the broader team and business.
A great tool for all your social media management needs!
What do you like best about the product?
Ability to manage different clients in one portal. Social Listening, Scheduling, and Sentiment Analysis are all great features. I like that they are constantly working on adding new features.
What do you dislike about the product?
The custom report building section needs improvement.
What problems is the product solving and how is that benefiting you?
Majorly scheduling and reporting.
Good tool, provides interesting insights
What do you like best about the product?
Sprout has everything you could possibly need from a social scheduling and reporting tool. It's fully fleshed out with so much opportunity. It helps both our social media specialist but also our brand campaign initiatives and we can pull reports for specific campaigns or topics - it's a huge step up from the manual way we were doing prior.
One thing we've more recently been playing around with is the social listening, which has helped beef up our brand reports and better track how we are comparing to competitors across the social landscape (and what the conversations are around).
One thing we've more recently been playing around with is the social listening, which has helped beef up our brand reports and better track how we are comparing to competitors across the social landscape (and what the conversations are around).
What do you dislike about the product?
Our onboarding was horrendous. It took over 2 months to schedule the meetings, and our rep changed in the middle without notice or much communication. Our new onboarding specialist didn't even know where we left off which was rather frustrating. We're finally on the platform, but still feel there is so much to know - hopefully we can take advantage of all the various tools within the platform!
There was quite a bit of a learning curve to the tool and implementing it among our team. However, we've got into a good rhythm, I just hope there's nothing we're missing out on!
We've been able to figure things out manually and I no longer have much contact with the account management team, I'm just a user.
There was quite a bit of a learning curve to the tool and implementing it among our team. However, we've got into a good rhythm, I just hope there's nothing we're missing out on!
We've been able to figure things out manually and I no longer have much contact with the account management team, I'm just a user.
What problems is the product solving and how is that benefiting you?
As Brand Manager, I am using the tool to get an idea of sentiment when people talk about Nasuni and how we can adapt or modify our messaging to best reach our customers. I also use the listening tools to ensure we are keeping up with our competitors and brand health, as well as campaign reporting for collaboration initiatives with our social team.
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