Sprout Social
Sprout SocialExternal reviews
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Very Good Experience in Sprout
What do you like best about the product?
I really like how Sprout lets you manage multiple social media profiles all together in one platform. The reporting section is super helpful most of the time, especially when I need to prepare specific analyses.
Another thing I appreciate about Sprout is the support team—they’re always incredibly nice and helpful with any requests or issues I have.
Another thing I appreciate about Sprout is the support team—they’re always incredibly nice and helpful with any requests or issues I have.
What do you dislike about the product?
Sometimes a post isn’t published because of instability on the social platform. We understand this isn’t a Sprout issue, but I think Sprout should have some kind of backup plan to handle situations like this.
What problems is the product solving and how is that benefiting you?
Management multiple profiles
Easy Post Scheduling for Volunteer Teams
What do you like best about the product?
I like how you can schedule out posts and it makes it easy for a team of volunteers to also post without the responsibility of having the login information.
What do you dislike about the product?
The mobile app/product is not great and I have a very hard time making proper edits on my phone, which can be difficult for volunteers and also seems counterintuitive since most of these posts will be shown on mobile devices.
What problems is the product solving and how is that benefiting you?
We use Sprout Social for ease of managing our Instagram/FB profiles and with many volunteers, this helps us ensure that we can schedule out posts beforehand and optimize when we do schedule out those posts.
Easy Multi-Platform Scheduling That Keeps Social Posts Organized
What do you like best about the product?
I love how easy it is to schedule our social posts across multiple platforms at once. It makes it simple to plan ahead and schedule our posts in advance, which saves us time and keeps everything organized.
What do you dislike about the product?
When we schedule more than one story post at a time, it forces us to approve it the day of. I’d prefer to be able to schedule both posts in advance so I don’t have to worry about it later.
What problems is the product solving and how is that benefiting you?
Sprout Social gives me back some of my time. It helps me stay organized because I can see a full month’s worth of social posts right in front of me, which makes planning and keeping track of everything much easier.
Effortless Social Media Pre-Scheduling Ahead of Time
What do you like best about the product?
The ability to pre-schedule social media content ahead of time.
What do you dislike about the product?
The mobile version is not very user friendly.
What problems is the product solving and how is that benefiting you?
Using AI to generate Alt Text on images.
Effortless Scheduling, Needs Broader Monitoring
What do you like best about the product?
I love the feature on the monitoring where it shows the thumbs up or negative or positive button. It just saves me a lot of time reading, since I can easily identify the negative ones to flag to the team. Also, I think it's easier to schedule things on Sprout Social than using some in-platform scheduling tools.
What do you dislike about the product?
I mentioned it earlier, but the social listening, I like it. I do wish it was a little more in-depth. We have trouble specifically with LinkedIn. Items being pulled from LinkedIn. It usually misses things that we'll have to find manually searching on the LinkedIn site, as well as I wish there was a TikTok monitoring feature.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social monitoring and scheduling posts. It's easier to schedule than some platforms. The monitoring quickly shows positive or negative sentiments, saving me time, but I wish it included TikTok and had more in-depth social listening for Instagram and LinkedIn. I also wish you could filter monitoring by platform instead of showing all platforms at once.
Easy Reporting Setup That Just Works
What do you like best about the product?
Ease of use setting up reporting is easy and the ability to tag people.
What do you dislike about the product?
Sometimes it's difficult to setup or change configuration.
What problems is the product solving and how is that benefiting you?
We really like the ease of use and the dashboard. It gives us a comprehensive view of our performance.
Efficient Scheduling with Some Navigation Challenges
What do you like best about the product?
I like that Sprout Social makes it easy to view the calendar across many platforms in one place. It simplifies tracking as an approver to see what's moving. We often schedule across 4-5 platforms for two different organizations on a daily basis, and Sprout Social allows me to do this in a single window without toggling between a bunch of tabs. It saves me much needed time in my day-to-day. It was also great to have a dedicated person to help us set it up.
What do you dislike about the product?
The panel navigation on the side can be a bit confusing to find things, and there is an issue with the link in bio where we cannot attach a link if there's a video in the Instagram carousel.
What problems is the product solving and how is that benefiting you?
Sprout Social streamlines our approval and scheduling process and saves time by managing multiple platforms in one window. It also tracks social chatter that informs content production.
Easy Scheduling, Helpful AI Content Tools, and Solid Reporting
What do you like best about the product?
It's easy to schedule posts and edit, it's got a new AI feature that helps with content. Reporting gives you what you need.
What do you dislike about the product?
The interface isn't that simple to navigate and I find the app difficult to use, which isn't ideal as I need for when I'm posting on the go or need to schedule a post during events.
What problems is the product solving and how is that benefiting you?
We're able to get analytics for our posts, which helps us understand what resonates with our audience, so we can tailor it around them. It would be good to get some post feedback on the tool.
Easy Multi-Platform Scheduling with Per-Platform Editing and Drag-and-Drop Media
What do you like best about the product?
I enjoy the ability to schedule social media posts across multiple platforms -- especially being able to edit the post per platform. It's also easy to drag and drop media into each post.
What do you dislike about the product?
There isn't an API for Glassdoor. Having more API options would help.
What problems is the product solving and how is that benefiting you?
Sprout Social demystifies analytics and makes it easy to find top posts. I can also tag (categorize) posts, so I know what types of posts perform well.
JPS Sprout Social Feedback
What do you like best about the product?
I love how easy Sprout Social is to post to multiple platforms at the same time. I also love it's report analytics features that allow our team to see how people are engaging and what's working about our social media and marketing.
What do you dislike about the product?
There are no downsides to this tool for us.
What problems is the product solving and how is that benefiting you?
Sprout saves us time. Plain and simple. We have dozens of schools and more than 17,000 employees and our office is responsible for all internal and external communications. Time is a luxury we need! Sprout give us that.
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