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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

6,012 reviews
from

External reviews are not included in the AWS star rating for the product.


    Caitlin M.

Marketing Coordinator for Orangetheory Fitness Canada

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
The extensive features of the platform that not only allow you to view and analyze your performance, but the performance of your competitors.
What do you dislike about the product?
Our company has only been on the platform for a short time, but we have had no issues during our time using Sprout.
What problems is the product solving and how is that benefiting you?
With over 110 business locations and multiple profiles for each location, Sprout allows us to manage each page efficiently and analyze data for all locations


    Emily S.

Easy to use; Great suite of social solutions

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
- Clean user interface
- Robust listening reporting with abilities to filter down topics, themes, etc.
- Clean integrations with outside tools
- Unique features like a link in bio and bot integration
What do you dislike about the product?
- Wish shared reports allowed for users to select filters, labels, etc.; adjust date ranges; make shared reports more digestible for folks without user seats
- Wish custom reporting allowed for taking in stats from across the platform; bummer that GA is a separate report included and that listening and other features are so limited here
What problems is the product solving and how is that benefiting you?
Saving me time -- I am a one-person social media and PR team for a global company, so having a tool that has robust listening, strong tags/ labeling for reporting, employee advocacy, etc. all in one place is really important for my role


    Marketing and Advertising

Great overall solution for social management

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
Community managing, social listening, content publishing and analytics reporting functions are easy to use.
What do you dislike about the product?
Some functionalities with Instagram and Facebook are missing but that might just be due to the platform API.
What problems is the product solving and how is that benefiting you?
Having an integrated platform where you can manage all the different social profiles for multiple clients.


    Consumer Goods

Really intuitive and easy to use

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
Sprot is really easy to use and has so many different functions that make my life as a digital marketer much easier. The smart imbox feature in particular is incredibly useful.
What do you dislike about the product?
I don't currently have anything negative to say about sprout.
What problems is the product solving and how is that benefiting you?
It makes it easy to manage social media all in one place - from scheduling, to reporting, to customer service.


    Chloe T.

Communications Manager

  • March 28, 2023
  • Review provided by G2

What do you like best about the product?
I like the approval workflows. It makes my job really easy when I can draft up posts for a week or two in advance, and then ship then to my supervisor all at once for review.
What do you dislike about the product?
It doesnt let me save my posts as a draft, so if I need to pause or step away from my post creation, it doesn't let me
What problems is the product solving and how is that benefiting you?
It streamlines my work interdepartmentally. It simplifies running around, sending screenshots, etc.


    Marketing and Advertising

Among industry leaders

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
Data dashboards that are easy to manipulate and edit while also being able to export data for manual manipulation.
What do you dislike about the product?
Current limitations around tiktok data but that is kind of standard for the industry ATM.
What problems is the product solving and how is that benefiting you?
aggregating data to a single place where you can analyze.


    Mental Health Care

so helpful!

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
- post scheduling feature
- streamlined reports
- features multiple platforms
- reps are helpful
What do you dislike about the product?
- Labels – I feel that the labels feature could be SO useful for reporting, but needs to be refined a bit
What problems is the product solving and how is that benefiting you?
Streamlining social processes across multiple platforms.


    Christina G.

One of the best!

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, can connect multiple accounts and users, posting and scheduling for several channels are intuitive and efficient, calendar view, reporting
What do you dislike about the product?
Not being able to schedule/post directly to Instagram - more likely to just use Meta scheduling for this feature instead; add Threads?
What problems is the product solving and how is that benefiting you?
Sprout makes it easier to manage multiple brands with multiple channels all in one place so I can be more productive and creative


    Consumer Goods

New to Sprouts - it's easy to hit the ground running

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
The ease of posting across 3 main platforms and the view of the posts it gives.
What do you dislike about the product?
Setting up team members, permissions among team members, general ease in sharing an account or transferring ownership.
What problems is the product solving and how is that benefiting you?
Saves me time during busy workday. Love the month at a glance.


    Stefanie B.

Sprout social is easy to navigate and great platform with useful resources.

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
It makes it easy to schedule content and see analytics to see how content is performing.
What do you dislike about the product?
Capabilities with Reels and sounds but I know that is coming or more on that in the future.
What problems is the product solving and how is that benefiting you?
Easily schedule content for clients instead of having to manually post and making analytics easy to see and report on.