Sprout Social
Sprout SocialExternal reviews
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Sprout’s Custom Reporting Proves Social ROI and Supercharges Community Management
What do you like best about the product?
Sprout’s reporting capabilities have helped us reflect the ROI of our social marketing efforts. Being able to create customized reports with the specific information each stakeholder prefers has been a big win. On top of that, our community management has improved by 200% since using Sprout: our response time has decreased, and we’re also able to attribute messages to campaigns.
What do you dislike about the product?
Our team's only issue is not being able to integrate it to our project management tool (Asana).
What problems is the product solving and how is that benefiting you?
Showcasing the value of social media marketing to a company that is new to the social media world with it's reporting capabilities and community management.
Effortless Social Scheduling Across Multiple Accounts
What do you like best about the product?
I like being able to schedule out all of my social posts and connect to multiple accounts at once.
What do you dislike about the product?
The inability to easily post videos is a little annoying. I typically have to post those directly from the social media platform.
What problems is the product solving and how is that benefiting you?
I love being a forward planning with the social media for the region. It's so nice to not have to worry about posting every day and I can do it during optimal times based off our data.
Intuitive and Efficient Social Media Scheduling
What do you like best about the product?
I find Sprout Social really intuitive to use. It's easy once you get the hang of it, especially for scheduling posts and stories across Instagram, Facebook, and LinkedIn. I also appreciate how it saves us time by allowing us to see, across our team, who is posting what. Being able to amplify what the national team is posting into our regional posts is valuable. The setup was very easy, like signing up for most things these days, and the walkthrough was intuitive and straightforward.
What do you dislike about the product?
Sometimes embedding links isn't the easiest when scheduling a post, or tagging other stakeholders. It might be user error, but having a shortcut key function to include links or an option for tagging on Instagram and Facebook would be helpful.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to solve timing issues, scheduling posts at optimal times. It organizes our social media plan, allowing soft and hard launches without spreadsheets. We efficiently schedule a month's worth of posts, saving time and enhancing coordination across our team.
Easy-to-Manage Social Media Platform
What do you like best about the product?
Easy to manage social media platform. Most of the pages can handle very well
What do you dislike about the product?
Buggy and unable to unsent a message on Direct Message.
What problems is the product solving and how is that benefiting you?
As of now. I do not have any insight about that since I am not under admin profile
User-Friendly and Reliable
What do you like best about the product?
I like that Sprout Social is very user-friendly and easy to use. It's reliable, and I trust the platform. I can manage my social media calendar, schedule posts ahead of time, and post to multiple accounts at once. The initial setup went smoothly.
What do you dislike about the product?
Every month or two, one or more of our profiles disconnects from Sprout Social, and the automated email that gets sent to our team is overly intense with a subject line of 'URGENT ACTION REQUIRED'. It always catches my team off guard and I wish the language was a little different.
What problems is the product solving and how is that benefiting you?
I manage my social media calendar, schedule posts ahead of time, and post to multiple accounts at once with Sprout Social.
Streamlined Social Media Management for Nonprofits
What do you like best about the product?
I like how Sprout Social's inbox streamlines all our messaging into one place, making it easy to respond to followers. The calendar feature is great for scheduling content well in advance and posting in the moment. It's also easy for content tagging.
What do you dislike about the product?
You still can't switch to direct message directly from a comment on TikTok, or LinkedIn.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for comment and messaging management, post scheduling, and analytics. The Sprout inbox centralizes our messaging, making it easy to respond, and the calendar helps us schedule content in advance efficiently.
Sprout Social Simplifies Social Media Management
What do you like best about the product?
I use Sprout Social for managing our company's social media and appreciate its scheduling feature, listening capabilities, and the ability to upload assets into a library. It really helps save time. The initial setup was very easy.
What do you dislike about the product?
I wish Sprout Social had a way to obtain metrics for influencer collaborations.
What problems is the product solving and how is that benefiting you?
Sprout Social automates manual work, saving time with features like scheduling, listening, and an asset library.
Intuitive Social Media Management with Room for Growth
What do you like best about the product?
I like the ease of use and speed of Sprout Social. It has an easy interface and lots of features that are easy to learn and use, making it simple for other colleagues and teammates to use Sprout as needed. The initial setup was very easy.
What do you dislike about the product?
Needs access to Bluesky Analytics
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media management. It solves cross-posting for multiple clients. I like its ease of use and speed, making it straightforward for colleagues to learn and use.
Easy-to-View Publishing Calendar with a Helpful Approval Workflow
What do you like best about the product?
I like the calendar layout of the publishing calendar. It makes it easy to view everything at once. I appreciate the approval workflow option as there are multiple people that run our social media.
What do you dislike about the product?
There are a lot of features that I do not know how to use that clutter my dashboard and menu. It isn't extremely user friendly. I sometimes struggle with using it as a newer social media manager.
What problems is the product solving and how is that benefiting you?
It is solving my need for a planning calendar that tracks everything where I can visually see the months ahead.
Powerful Analytics and Campaign Tagging for Social Posts
What do you like best about the product?
I loved the analytics it provided, as well as the ability to tag social posts as part of larger campaigns
What do you dislike about the product?
One of the only things I didn't like was that it cancelled a scheduled post if an account tagged was private
What problems is the product solving and how is that benefiting you?
It helped me track specific analytics for large scale campaigns.
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