Sprout Social
Sprout SocialReviews from AWS customer
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Insightful experience
What do you like best about the product?
Great insights, like having all accounts in one place
What do you dislike about the product?
Need to be able to post in all formats across all platforms
What problems is the product solving and how is that benefiting you?
Being able to see all social accounts in one place / dashboard
New to the platform but seems very straight forward so far
What do you like best about the product?
Scheduling content and being able to tag content.
What do you dislike about the product?
Lost a couple of draft posts which haven't saved when using the publisher tool and had to recreate again.
What problems is the product solving and how is that benefiting you?
Content management - being able to plan ahead with out content.
Easy, user-friendly experience.
What do you like best about the product?
Easy to pull reports and view top data insights.
What do you dislike about the product?
Nothing at all! I think it's a great all round product.
What problems is the product solving and how is that benefiting you?
Having to pull long reports for clients, this makes my time much more productive.
Sprout Social - Great tool for a small business
What do you like best about the product?
-How diverse the dashboard is
-The customer service option
-The customer service option
What do you dislike about the product?
-The platform is confusing to navigate and I feel overwhelmed by features
-I am the only one using the platform, and sometimes having to assign a mobile publisher is frustrating
-sometimes unsure of how to navigate the site - I feel it could be more intuitive
-I am the only one using the platform, and sometimes having to assign a mobile publisher is frustrating
-sometimes unsure of how to navigate the site - I feel it could be more intuitive
What problems is the product solving and how is that benefiting you?
Solving managing different social media accounts into one agregate dashboard. This is really helpful and saves a lot of time
Best Tool for Social Media Management
What do you like best about the product?
SCHEDULING! I love the ability to draft posts, come back to them to edit and schedule at peak times.
What do you dislike about the product?
Pricing was a hurdle for our small agency. I wish we were able to add more users or have access to more tools at the price we are at now.
What problems is the product solving and how is that benefiting you?
It's saving me a ton of time. Before Sprout, I was using my phone to post across our business channels. I'd need to log out of my personal accounts and post. Being able to duplicate and schedule in one place is a huge help to me!
My Experience with Sprout Social
What do you like best about the product?
This program is very streamlined compared to the previous social media platform we used. Everything is easy to access and keep together.
What do you dislike about the product?
Sometimes it can be very daunting to see the message list before you get accustomed to how the program looks and works.
What problems is the product solving and how is that benefiting you?
It's a much more reliable program than previous ones our company has used. We have been able to keep communication within the application, and it is easy to follow up on messages assigned to me or others.
Great site
What do you like best about the product?
Being able to schedule posts in advance and not have to keep track of a schedule.
What do you dislike about the product?
We had some issues with the photos not posting - but it has been resolved.
What problems is the product solving and how is that benefiting you?
It keeps track of all my social sites so that I can post directly from one source.
Quality platform, some missing elements for heavily regulated industries (Pharma) but updates seem to be come often.
What do you like best about the product?
Customer service is still great! The platform's ease of use and accessibility is ideal.
What do you dislike about the product?
We have used several platforms for moderation now and Sprout seems to be the most accessible, useful, and powerful. There are still some shortcomings across all platforms especially when it comes to the needs of highly regulated industries like pharma but otherwise, Sprout has been great.
What problems is the product solving and how is that benefiting you?
In previous programs, we could not export reports or add response/comment content tags. Having the option to do so now is helpful.
Great all in one tool with analytics and social listening
What do you like best about the product?
Great all-in-one tool - use it for scheduling posts, drafting posts, analysing results and social listening. Sprout replaced Hootsuite for us and satisfied all our needs in terms of social. The user experience is simple and easy. It did take a while to get all teams to get used to it, but as with all tools. It's great for when you have multiple teams using social not just the social media marketing team. Good approval process as well.
What do you dislike about the product?
Mostly happy with the platform, if I have to pick one, it'll be to have a proper onboarding experience/ tutorial for departments and teams that are not as familiar with social tools
What problems is the product solving and how is that benefiting you?
Scheduling social posts on all social platforms, including LinkedIn and Instagram. Comparing results and looking at performance. Labelling/ categorising posts for easy organising
Sprout Social is a well though-out platform for social media management
What do you like best about the product?
What we like best about Sprout is the user experience on the platform. Navigating a user-friendly tool while also being more productive through the platform is a huge win. This allows social media management to be more effective and efficient when creating branded content.
What do you dislike about the product?
The only thing to dislike about Sprout is that sometimes there can be delays in data populating for certain channels.Their teams are always quick to address any issues an account can experience.
What problems is the product solving and how is that benefiting you?
Sprout solved our problem of not having access to analytics past a 3-month window. We used a different platform for a while and had to analyze all of our data manually via native platforms. With Sprout, data collection and analysis of our performance is a lot easier.
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