Sprout Social
Sprout SocialReviews from AWS customer
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Great Experience
What do you like best about the product?
The functionality is very great. The overall stuff is good.
What do you dislike about the product?
Not as such anything. The overall experience is good.
What problems is the product solving and how is that benefiting you?
Customer engagement and content management
Perfect for a growing social media team
What do you like best about the product?
Sprout has everything a growing social media team could need! Scheduling tools, statistics analysis, options for different team members to join in and collaborate on a calendar.
What do you dislike about the product?
There are some features that didn't seem to be named things that were very intuitive but it was just a matter of learning what they call things.
What problems is the product solving and how is that benefiting you?
Sprout has helped our growing team collaborate effectively on content calendars for each month in one place so we're all on the same page!
Overall best solution out there!
What do you like best about the product?
The userface is easy to use and simple to navigate. Their customer service is also top notch!
What do you dislike about the product?
The reporting features have the basics but is lacking in some areas
What problems is the product solving and how is that benefiting you?
Sprout allows our team to plan, schedule and analyze our social media platforms all in one tool
Great social tool for scheduling and analytics and support
What do you like best about the product?
I loved how easy it was to schedule posts, find curated content, and run reports on analytics and performance.
What do you dislike about the product?
Tagging companies and users. It was not possible to tag individual users from with the platform for LinkedIn. And many times it was hard to find a smaller company even when typing the correct handle. For example, some of the D2C brands did not come up in the suggestion dropdown, even when I had typed the correct LinkedIn company name.
What problems is the product solving and how is that benefiting you?
It was a great tool. Obviously with data there is always going to be disparity, so I would run reports both on Sprout Social as well as on the social platforms themselves. Something that would be helpful is have a capability to combine paid and organic results, or to view separately. It was not always obvious what the data was including.
Positively Impacts My Business Every Day!
What do you like best about the product?
Sprout has revolutionized my business, and it's hard to name just one thing I like best, but... it would have to be the Smart Inbox. Being able to see all my clients' messages across all platforms in one place has been a game-changer for me!
What do you dislike about the product?
I really don't have anything that I dislike. Sprout's team is very engaged and is always happy to hear and discuss feature requests!
What problems is the product solving and how is that benefiting you?
Sprout's reporting is unlike anything I've ever seen before. With Sprout, I'm able to provide more value to my clients by auto-delivering them powerful customized reports each month. I'm also able to track things like positive audience comments, metrics for specific campaigns, and even competitors' metrics too.
Managing all my clients' social content in Sprout - from campaign building to asset gathering to copywriting to scheduling to tracking results - saves me time in my business and allows me to provide more value in less time. I don't know how I ever ran my business without it!
Managing all my clients' social content in Sprout - from campaign building to asset gathering to copywriting to scheduling to tracking results - saves me time in my business and allows me to provide more value in less time. I don't know how I ever ran my business without it!
The best social media management platform out there
What do you like best about the product?
As someone who has worked in social media for over the years, I've tested and used quite a few social media management platforms over the years. I've come to love Sprout Social for a number of reasons, but I can confidently say that Sprout is the best social media management platform out there. It's easy to set up, easy to onboard new users and add platforms, and easy to use on a daily basis.
What do you dislike about the product?
If I could find anything to dislike about Sprout Social, it would be the cost. Sprout is definitely on the higher end of the price scale for this type of system, but it is well worth it. However, I can understand how it might be a barrier to entry for smaller organizations or companies.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us engage effectively with our audience across all of our platforms. We're able to stay on top of messages and respond quickly to comments and replies. Our executive team is also able to stay on top of what's going out on social through approval workflows. Overall, it's a great system on many levels.
Great tool for responding
What do you like best about the product?
Interface for responding to comments is easy
What do you dislike about the product?
Wish the tabs and page names were more clear
What problems is the product solving and how is that benefiting you?
Quicker response time for high traffic times
Spout Social does what you need it to do
What do you like best about the product?
Sprout Social is intuitive to use. It's very easy to schedule social posts
What do you dislike about the product?
Sprout Social doesn't make banning comments on Facebook very easy. I don't know of a way to go directly from a comment to the FB post.
What problems is the product solving and how is that benefiting you?
Scheduling social posts
An Easy Social Media Management Tool for Social Media Managers!
What do you like best about the product?
Sprout Social is an easy platform to use once trained in it. It provides excellent social metrics that social media managers can use to report.
What do you dislike about the product?
Even though the platform is easy to use after training, some of the jargon can confuse users.
What problems is the product solving and how is that benefiting you?
As a social media manager, I solve the metrics issue where clients are looking to see how each social platform is performing every month. The benefit that I am realizing is the efficiency in reading the metrics.
Excellent social media analytics...more than you can imagine.
What do you like best about the product?
Sprout Social offers in-depth social media analytics not only for your own channels but your competitor's as well! Their social listening tool is excellent as well, offering the latest keywords and phrases related to your industry.
What do you dislike about the product?
The social listening add-on is quite expensive but worth it if you have a good marketing budget.
What problems is the product solving and how is that benefiting you?
Social media analytics, competition analysis.
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