Sprout Social
Sprout SocialReviews from AWS customer
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User-friendly program with the tools needed for social success
What do you like best about the product?
Sprout Social is straightforward to learn and easy to use. The interface is intuitive and user-friendly, laying things out visually in a way that is easy to comprehend and understand. You don't have to click around multiple places to get to where you want to go, and the scheduling tool is excellent. You can create a post for various channels at a time or tailor individual messages to each channel. This makes things easier for me in my role by not having to create a duplicate post if the messaging isn't going to be changing.
What do you dislike about the product?
So far, the only downside I've experienced is the inability not to post directly to Instagram. When you have the post scheduled, you get a mobile notification and must go in, copy the text, and manually post.
What problems is the product solving and how is that benefiting you?
Sprout saves me time when it comes to creating and scheduling social posts. I have one central spot where I can draft the posts, wait for them to be approved, and then schedule them directly from the same spot.
User friendly platform
What do you like best about the product?
Sprout is very easy to navigate, you can build costumates reports which helps a lot.
What do you dislike about the product?
Sometimes when looking into the history of social media comments or replies, I cannot see the message I select but the whole history of comments.
What problems is the product solving and how is that benefiting you?
Sprout allows me to verify the progress of replies on social media channels and allows me to filter which is beneficial.
Worth the investment!
What do you like best about the product?
The metrics and reports are definitely a highlight! However, the publisher is most useful for me because of how visually easy it is to use. I can set up an entire calendar with various platforms scheduled and know exactly when and how my content will go out.
What do you dislike about the product?
I do wish it were easier to bulk edit a post for multiple platforms, i.e. being able to go into a scheduled post to edit copy without needing to individually edit each platform's copy.
What problems is the product solving and how is that benefiting you?
Sprout Social is eliminating the need for me to have to constantly be on social media apps to build my presence. I can take one day to plan out what I need to post, and rest assured that Sprout will do all the posting for me.
A helpful tool
What do you like best about the product?
I like the reporting and ability to schedule for all channels.
What do you dislike about the product?
It can be tedious at times and a little cumbersome to use. It's also very expensive.
What problems is the product solving and how is that benefiting you?
It is helping me manage social for a client that likes the ability to review and check in on content.
Great User-friendly Tool
What do you like best about the product?
Sprout Social is very user-friendly and intuitive. It is pretty straightforward to use while offering helpful tools and insights that make scheduling and planning social media posts a breeze.
What do you dislike about the product?
The only real downside that I have experienced with Sprout Social is that you cannot directly publish to Instagram. You get a reminder from Sprout on your phone, where you have to copy and paste everything to your Instagram account.
What problems is the product solving and how is that benefiting you?
It takes away the time needed to schedule posts on each channel manually. Additionally, it allows us to create base posts for all media, then tweak each one individually based on where it is posted.
Best social media management tool for SMBs
What do you like best about the product?
We use SproutSocial to schedule our social media posts, and it's helped us manage multiple accounts. It also helps us learn more about our customers by finding our newest followers and learning their behavior.
Pros - It has a clean design and an easy-to-navigate interface. The company also provides detailed tutorials for beginners, which is super helpful.
Pros - It has a clean design and an easy-to-navigate interface. The company also provides detailed tutorials for beginners, which is super helpful.
What do you dislike about the product?
Cons - Honestly, the only thing I wish were different about this tool is that it didn't cost money. Suggestions - I would love to see a real-time analytics dashboard where I can see what my followers are looking at right now.
What problems is the product solving and how is that benefiting you?
Saves us the time to schedule posts and check on competitor mentions, brand mentions and target keywords.
Awesome social media tool
What do you like best about the product?
I love the reporting, insights and scheduling for our start up.
What do you dislike about the product?
I wish they had a light verision of their listening program.
What problems is the product solving and how is that benefiting you?
Social media scheduling, reporting, monitoring
Good platform for Scheduling
What do you like best about the product?
good layout for calendar view of post scheduling. easy to populate with optimized time.
What do you dislike about the product?
Unable to schedule Stories - would be nice to have
What problems is the product solving and how is that benefiting you?
Having to post manually each day - saves me time
A sophisticated and advanced social analytics dashboard
What do you like best about the product?
I love the robust insights and how comprehensive our dashboard is built out to be (and we're on regular subscription without the additional features!) I like that it has the outbound hashtag feature which a lot of competitors don't have.
What do you dislike about the product?
It can be initially overwhelming to look at and there's a lot of side features. But that's more to love right? The post scheduler is also janky, I haven't really used it for that reason.
What problems is the product solving and how is that benefiting you?
Solving the grey area between what content is actually performing well and what we should do more of.
Review of Sprout for social media management
What do you like best about the product?
What I like the most is the simplicity and dynamism it has to provide quick answers. I also like the tags to generate reports, they are excellent for measuring metrics.
What do you dislike about the product?
What I would improve is that the shortcuts don't activate on their own, because for example, I can't write words with "n" without an annoying tab opening.
What problems is the product solving and how is that benefiting you?
It helps us manage our company's social media account, the posts, the impact, we can schedule them, it's excellent.
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