Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social has a lot of bells and whistles to amp up your social media game.
What do you like best about the product?
The analytics are definitely the highlight in my opinion compared to other scheduling platforms out there. They get very detailed in what way you'd like to track or measure something which is very cool and can pertain to your niche and business model more.
What do you dislike about the product?
I don't like that there is no grid over view and I am unable to see how a cropped image will lay in my feed. Most free scheduling tools offer this so I am shocked they don't have anything like this when it comes to scheduling out content.
What problems is the product solving and how is that benefiting you?
Making my job as a social media manager easier by having everything housed in one place. From posting to tracking analytics as well as checking UGC and reviews. Super nice having all live in one place especially when onboarding a new team member I can approve or deny their work.
Recommendations to others considering the product:
Make sure you know what packages are available and see which one lines up with your needs. Some of the pieces in the premium package are vital to your daily routine as a social media manager and you want to utilize them to your best ability and know when it comes time for onboarding so they can properly show you all the tools.
Platform Streamlines Work Flow
What do you like best about the product?
A few things I find helpful are the ability to easily schedule and duplicate posts.
What do you dislike about the product?
What I dislike is that you can't post multiple photos to Instagram. And you can't create Facebook photo albums either.
What problems is the product solving and how is that benefiting you?
Sprout is allowing me and my colleague to stay more organized and on the same page with the calendar. No more google docs. What I realized is that statistic reports look way better than what I was doing manually before.
Sprout Social is Awesome
What do you like best about the product?
Kyle was very kind and friendly. Very personable and not inpatient like other Sprout Social salesman are, maybe it's because he's not trying to sell us anything that I especially enjoyed having him. More along the likes of Sprout is the sleekness of the tool, easy to use, intuitive and smart.
What do you dislike about the product?
There's nothing that I can think of at the moment
What problems is the product solving and how is that benefiting you?
We don't have to go to every native platform to post. and we can also schedule postings in one window. It's frustrating and time consuming having to go to every platform to post. I understand that each platform offers a media studio but it's just not viable when you are managing 20+ social media accounts.
A weeks posting In a day!
What do you like best about the product?
My favorite part about using sprout social for our posting is the calendar and the ability to do all of my scheduling way in advanced. We pretty much work like a magazine so we write and plan 3 months in advanced. Instead of having to have each of our posts in a file to post as the dates come up we can just put everything in and have our social calendar keep up with our natural work flow! Sprout also has tons of learning and research tools in their platform that come in handy if you are trying to figure out whats trending, what to write about, and what your competitor is doing.
What do you dislike about the product?
Honestly I cant think of anything to really complain about! I love using this program and cant recommend it enough.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having to individually post each of our social media posts and to each account. We can plan everything ahead of time and post to all of our platforms at once which is awesome!
A super social media all-in-one platform!
What do you like best about the product?
Sprout Social is a helpful platform with an intuitive UI and all the features we need to execute our clients' social media strategies. We use Sprout Social to schedule out social posts at ideal times, share them with our clients for review/approval using a live link, and monitor engagements through the smart inbox. Their support and customer service is top-notch, and they provide access to tons of blogs, articles, tips and events. It feels like a community.
What do you dislike about the product?
It's an expensive platform to begin with, and you have to pay to upgrade to certain features. A few little things are missing (like the ability to drag and drop social posts to other days on the calendar) and some bugs here and there, but nothing major.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to speed up our process and collaborate with our clients. We can do more in less time, and our clients have full visibility on exactly which social posts are coming up and how they will appear on each feed/platform. It's easy to connect profiles and perform other admin tasks, and whenever we've needed help, our account manager has been there for us.
Recommendations to others considering the product:
Sprout Social is the best social media management platform that I've tried!
Solid platform with a few bugs which need be fixed.
What do you like best about the product?
It is very intuitive to use, as all of its features and functionality are well spread out in the distribution panel. I can follow our campaigns and access sprout social via the Sprout mobile application.
Support from the Sprout social service team is prompt and always reliable. I like its automated reports , which we get on a scheduled timeline and it makes it possible for team leads to follow up with our social media activity and how much we have been successful or unsuccessful.
Support from the Sprout social service team is prompt and always reliable. I like its automated reports , which we get on a scheduled timeline and it makes it possible for team leads to follow up with our social media activity and how much we have been successful or unsuccessful.
What do you dislike about the product?
There is sometimes the tendency to encounter errors at the point of launching a campaign. This has happened more often of recent than before and long overdue for the Sprout team to fix.
What problems is the product solving and how is that benefiting you?
Sprout social is an effective tool for tracking and managing my organizations activity across multiple social media platforms. Sprout social provides me and my colleagues in the marketing department with vital metric about our activities on social media, which we rely upon to measure the impact of our social media strategy as it regards user acquisition and product visibility.
Solid social media management platform
What do you like best about the product?
The option to add photos and shorten links in tweet drafts has streamlined workflow and helped maintain seamless aesthetic on the company Twitter profile
What do you dislike about the product?
When you are on standard license some functions like social listening are not included.
What problems is the product solving and how is that benefiting you?
Social media listening for our brand and also for competitors.
Management of all company social media platforms in one place.
Posting, scheduling and monitoring social feeds.
Management of all company social media platforms in one place.
Posting, scheduling and monitoring social feeds.
Recommendations to others considering the product:
If you are looking for a platform to manage a variety of social channels then this is the right platform for you. It will provide analytics on what posts perform the best
A Social Media Manager's Best Friend
What do you like best about the product?
I love the support I receive from Sprout and the focus on learning to improve. We have standing monthly calls where I check-in with my account manager and share pain points. At first, I was tempted to skip out on these, but once I made them a priority I really started seeing the benefits of Sprout. Together, we brainstorm ideas and come up with ways to highlight the power of social media. This has especially been helpful when preparing reports for executives.
Additionally, I love the ability to work with team members to approve content and also provide feedback before the content is pushed live. Scheduling is a breeze, thanks to the ability to duplicate and customize for each platform.
Additionally, I love the ability to work with team members to approve content and also provide feedback before the content is pushed live. Scheduling is a breeze, thanks to the ability to duplicate and customize for each platform.
What do you dislike about the product?
There are a few API-restrictions, such as Facebook event co-host invitations or Instagram DMs that don't come through to our Sprout inbox. To work around this, we have a daily checklist of things that we do natively.
What problems is the product solving and how is that benefiting you?
We receive anywhere from 5,000-8,000 comments, messages, mentions, etc. across all of our social channels and it would be a headache to track and respond without Sprout. The benefits of the reporting tools are also clutch. I love the templates for reports that are pre-made and the ability to customize as necessary.
Recommendations to others considering the product:
If you're working in social and feel overwhelmed, Sprout is a good choice. It has been invaluable to feel like I wasn't alone in my social media goals because I had a company that knows social inside and out, helping me along.
Sprout Social is a fully-qualified social media management tool
What do you like best about the product?
To better communicate with readers, to standardize marketing workflows, to work collaboratively in full detail, and to transform social media data into concrete insights—on a scale, Sprout Social is a great tool. It's quite simple to use, and has all of the features well integrated in the front panel. I may run a range of campaigns via email or mainstream digital channels. Support is fantastic, it brings me updated with every sort of details. I may get a high level of popularity on the internet for ads.
What do you dislike about the product?
I don't like how it often provides me with mistakes when it comes to creating a campaign, especially when it comes to selecting a template. Also its approval process is little bit strange. We can only receive internal approvals inside the organization. Our clients can't be approved unless they are already members of Sprout that makes it a little clumsy to get approvals.
What problems is the product solving and how is that benefiting you?
This is an effective approach for managing social media profiles, while acquiring useful empirical resources to quickly recognize and reflect the importance of social media participation in industry. Integrated, formal reports which can be submitted on a daily basis guarantee that executives have insight to the effects of social media recruitment in an incredibly simple, formal report.
Solid Platform, but do your research for best fit for your Agency.
What do you like best about the product?
I like that I can add notes to a calendar to plan content for the long term, besides that unless I pay more I can't use other tools. Which is a turn-off.
What do you dislike about the product?
The app is pretty expensive, and there are some analytics and tools only available if you pay more, limiting a small agency and forcing you to look for other options in the market.
What problems is the product solving and how is that benefiting you?
Scheduling posts for multiple accounts. The benefit is similar to all other apps out there competing.
Recommendations to others considering the product:
Determine what tools you will need, do a demo with each platform. Ask questions, then make a move.
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