Sprout Social
Sprout SocialReviews from AWS customer
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Very useful and easy to use
What do you like best about the product?
That you can review the posts before they are posted. As a social media manager, this is great to make sure everything is reviewed. The other thing is being able to tag your posts so we can use the analytics to see what campaigns are doign well and which arent.
What do you dislike about the product?
That we are currently unable to post reels directly to facebook. The new feature where we can post reels to instagram has saved masses of time for us but we are yet to get the facebook reels update |!
What problems is the product solving and how is that benefiting you?
The reels for instagram. This has saved us a lot of time by not having to log in later in the day to post it directly from our phones. The automatic posting of reels is really revolutionary for our social media strategy
Best Ever
What do you like best about the product?
everything! It's so great I can't get enough
What do you dislike about the product?
When profiles disconnect unexpectedly and the delay on updates and adding platforms like TikTok
What problems is the product solving and how is that benefiting you?
It is premium when it comes to community management. Organizing conversation and translating CM insights into quantitative data and insights.
Great starter social management tool!
What do you like best about the product?
The platform itself is very user-friendly! The reports are easy to read and build and the asset library is a lifesaver! The tag library and scheduling is great for us being a company with hundreds of locations.
What do you dislike about the product?
There are quite a few limitations Sprout has that caps the long-term possibilities with the platform. Limited API connections, inability to bulk delete, and account management is spotty.
What problems is the product solving and how is that benefiting you?
Bulk scheduling, reporting, and a large asset library. Being able to schedule content out at optimal times is a game-changer for our company. The reports also allow us to tell a social media story that simple and digestible for those that aren't in marketing.
Not great
What do you like best about the product?
The analytics aren't terrible. Being able to see engagement is useful.
What do you dislike about the product?
There's no way of seeing gross follower gain/loss, only net change. this makes is difficult to distinguish from bots. Also it's not great that you can't search all of twitter for posts including certain words. Also, can't see % increase over average, just over a single other period.
What problems is the product solving and how is that benefiting you?
They are trying to solve analytics for social media.
Effective - easy to use and reporting is excellent.
What do you like best about the product?
Abilty to manage multiple channels and streams while tracking results.
What do you dislike about the product?
I wish LinkedIn would allow us to tag in the platform.
What problems is the product solving and how is that benefiting you?
Efficiency - fewer people to manage multiple streams and platforms. consolidates effort and one person can do the work of many.
Sprout
What do you like best about the product?
Scheduling and posting content on a daily basis
What do you dislike about the product?
That I cannot reduce file size directly on sprout
What problems is the product solving and how is that benefiting you?
Scheduling
Just started, so far...Great Experience
What do you like best about the product?
The ability to schedule Reels to IG has been great! I also really love the detailed reporting, it has been great to take a deep dive into the analytics of each platform as well as see the
What do you dislike about the product?
The inability to add thumbnail photos to Linked In videos. Would love to have the ability to schedule Facebook Reels!
What problems is the product solving and how is that benefiting you?
We are able to have an in-depth view of reporting for each channel and it is also greatly helping us manage and track a large number of messages and comments we receive on our accounts.
Sprout and Higher Education
What do you like best about the product?
The analytics suite is easy to use and very intuitive. I like being able to see how our competitors are performing and leveraging social.
What do you dislike about the product?
The full version is a bit pricey for our institution. If there was an a la carte option or a pay when we need a certain feature, that would be helpful.
What problems is the product solving and how is that benefiting you?
Sprout is making it easier to see our trends, without me needing to go to native platforms and wade through weeks of data.
very easy to manage and the informational zoom tutorials are very helpful
What do you like best about the product?
analytics and social media posting all in one
What do you dislike about the product?
there's so much to learn! its a lot all at once
What problems is the product solving and how is that benefiting you?
it's nice to be able to use it to post on social media and also benefit from its analytics of it (optimal posting times etc.)
My Review
What do you like best about the product?
I love the simplicity of reporting when it comes time to share analytics with my team and my clients. The fact that I can simply share a link to the exact data I want my team to see is brilliant. No more feeling like they can't do their own deep dive to go beyond what I'm sharing with them.
What do you dislike about the product?
I wish that there was an in-house way to add captions to videos without having to create and upload a separate SRT file. It makes my life more complicated and makes uploading video content that's accessible to the disabled community more challenging.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the problem of being able to post to multiple social media platforms without logging out and logging in over and over again. It allows me to reduce the number of people that have access to the passwords of the accounts I manage, which protects my clients.
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