Sprout Social
Sprout SocialReviews from AWS customer
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easy layout
What do you like best about the product?
The calendar for scheduling as well as the ability to separate drafts, unsuccessful posts, etc.
What do you dislike about the product?
There was a point whee sproud did not calculate reels on instagram so any video views or impressions were off because most of the business videos were reels
What problems is the product solving and how is that benefiting you?
Sprout now calculates reels in reports as well as it goes back to about July of 2021 to help track old reports
Sprout Social makes social media planning MUCH easier
What do you like best about the product?
That I can schedule multiple posts on multiple platforms, and see them all laid out in an easy way.
What do you dislike about the product?
I'm unable to autopost onto Instagram and Tiktok because of the niche sounds and edits that we use. I also wish there was a way to plan for Instagram based on seeing the IG feed.
What problems is the product solving and how is that benefiting you?
Having 5 accounts that I need to post multiple times to during the day, and saving me time by only living in one website to plan.
Social Media tool, perfect for Social Media Managers
What do you like best about the product?
I love how easy it is to do mass scheduling. I add each post one by one but I push it across 6 different platforms at once. I could also upload a csv file to upload all of my posts at once. It makes larger social media projects easy to schedule. I also enjoy the insights and reporting feature. It does a great breakdown of our audience and gives valuable insights so I know how to curate better content based on our current audience.
What do you dislike about the product?
I am not a huge fan of the calendar publishing view. I do with the view looked more like other platforms that break down by social media platform. I also do not like how there are so many extra costs to unlock features such as optimal posting times which are free on other apps. It would be great if there was a way to plan a post across all platforms and upload multiple sizes of the image and change the caption all on one window versus having to go in and add them individually.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the problem of needing to publish across multiple platforms at the same time and push out a lot of content at a time. This is extremely beneficial for my small business as I manage social media accounts and some of my clients have heavy content scheduling loads.
My Business and Sprout
What do you like best about the product?
Ease of responding and the collection of all reviews in one place
What do you dislike about the product?
sometimes difficult to navigate between the tabs
What problems is the product solving and how is that benefiting you?
This is my main platform for responding to reviews.
Intuitive, no-nonsense user design
What do you like best about the product?
The strong points about Sprout are intuitiveness and proper ways of following through on each interaction/communication, no matter the channel you're using. It has the proper tools to take your efficiency and reply-time to a new level.
What do you dislike about the product?
Their filtering and analytical tools can use some love and some refurbishing as when compared to any other tools Sprout offers they're falling behind. That's not to say they're useless or unusable, however, they can surely get a much-needed improvement.
What problems is the product solving and how is that benefiting you?
It tackles many different problems when it comes to running social media, mainly the focus is obviously on being able to manage everything in one place, thus keeping your reply times low, your customers satisfied and your team members aware of their goals/performance.
Enjoying the experience, and it's making life a lot easier.
What do you like best about the product?
Scheduling posts is extremely simple and easy to make more long-term posts.
What do you dislike about the product?
Unable to tag other accounts in prospective Twitter posts so have to manually do on the Twitter app. That, along with collab posts for Instagram is not available.
What problems is the product solving and how is that benefiting you?
Quick posts and ability to schedule out as needed. Sometimes native posts will have brief delays and not always go up at the minute stated.
Sprout makes it easy for business users to post in social media
What do you like best about the product?
I like that you can upload your content for multiple days in a CSV format specifying the dates, the content, and the name of the social media, and Sprout makes it easy and helps you organize your content per month.
What do you dislike about the product?
So far, everything I've seen and explored in Sprout is very helpful and pleasant. Right now I wouldn't change anything. I love how easy, fast and useful it is for me. I used it when I worked at Vivial... It was GREAT!
What problems is the product solving and how is that benefiting you?
Sprout came to make business owners' and entrepreneurs' lives easier by helping them to organize and schedule social media posts. It helps to specify the content, and dates and even suggests the best hours to post.
Highly recommend Sprout!
What do you like best about the product?
Easy to post and schedule posts. In-depth analytics and excellent support.
What do you dislike about the product?
I have not found anything I dislike yet.
What problems is the product solving and how is that benefiting you?
Able to schedule posts with approval. As someone new at my company, it's great to be able to schedule a post and have other team members approve and check my work.
A quick, responsive, asset.
What do you like best about the product?
Snappy interface, easy to understand icons.
What do you dislike about the product?
I have come across an "Instagram like" bug while using Sprout. But a quick refresh usually fixes the issue.
What problems is the product solving and how is that benefiting you?
I am able to maintain all my feeds with such speed and clarity, it allows for me to have more time engaging with users.
Deep Analytics, Simple Interface
What do you like best about the product?
I really appreciate the level of depth to the social analytics, while also still being incredibly user-friendly. After just minutes of browsing through our Sprout account I was quickly up to speed on all of the functionality the platform has to offer and felt completely confident that I could get the most out of Sprout's tools.
What do you dislike about the product?
My only dislike for Sprout so far is that some specific platforms are not great with historical data. In our case, we've found that both YouTube and TikTok data from prior to using Sprout is quite incomplete.
What problems is the product solving and how is that benefiting you?
Sprout is allowing us to dive deeper into our social analytics and giving us a better understanding of what is and isn't working on each of our social platforms. I have also found the ViralPost optimal send times to be incredibly helpful and have already started to see a slight boost in engagement by using these recommended post times.
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