Sprout Social
Sprout SocialReviews from AWS customer
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Very useful tool, but missing some features
What do you like best about the product?
Simple and intuitive interface with a multitude of functionalities to have everything you need grouped in one place.
What do you dislike about the product?
When it comes to reporting, data is confusing: different in each section, and changing depending on the day you check it (ex. selecting the same past date to analyze). Not sure if it's mistaken or just not as easy to interpretate.
Also, it doesn't collect data on reels (at all) or stories (ex. engagement).
Also, it doesn't collect data on reels (at all) or stories (ex. engagement).
What problems is the product solving and how is that benefiting you?
The chance to schedule content, and reportings.
Sprout it's a good tool but I miss some analysis functionalities
What do you like best about the product?
It's very easy to use and intuitive. You can manage many social accounts from a single tool.
What do you dislike about the product?
I would like it even more if it had some more analytics functionalities, especially for reels on Instagram.
What problems is the product solving and how is that benefiting you?
It lets me schedule the content, which frees me from a lot of work on a day-to-day basis.
It is really messy
What do you like best about the product?
I like that there is a really great scope of tools and data that you can check.
What do you dislike about the product?
All of the data and system is so old and really difficult to use daily.
What problems is the product solving and how is that benefiting you?
We were using this in the international project with our client for 15 european markets but it was really bad tool.
Good tool but overpriced for what you get
What do you like best about the product?
the reporting section is unrivalled - it's also really simple to use
What do you dislike about the product?
The cost. It's just so expensive to be able to do the things other platforms (such as Loomly) allow you to do for a fraction of the cost.
What problems is the product solving and how is that benefiting you?
Social scheduling and social media reporting.
Versatile and powerful tool
What do you like best about the product?
Very intuitive and easy to manage posting calendar. New social media platform enhancements (Instagram stories and TikTok). Reporting is insightful and helpful.
What do you dislike about the product?
Having to renew social media profiles every few months.
What problems is the product solving and how is that benefiting you?
Eliminating manual posting of content on each platform, consolidated reporting, etc.
Recommendations to others considering the product:
Sprout is very robust and versatile with excellent an customer success team.
My true love for sprouts!
What do you like best about the product?
Sprout is very easy to use and I enjoy having all of the social media platforms together and in one place. It is easy to navigate and makes handling social media queries very hassle free.
What do you dislike about the product?
There is not much to dislike about spout, to be honest. The only thing I would say is that when switching from public post to private message, it would be useful for it to say private message sent instead of reply posted.
What problems is the product solving and how is that benefiting you?
Sprout social helps us communicate with those interested in the Birmingham commonwealth games as well as helped us to communicate with volunteers, ticket holders and successful QBR bearers.
Overall Pretty Good
What do you like best about the product?
Sprout Social is easy to use and works pretty well for what my business needs are.
What do you dislike about the product?
When replying to Facebook comments, sometimes the replying internally and replying publically is confusing. It could be simplified or easier to navigate.
What problems is the product solving and how is that benefiting you?
Learning how to use/keep up with Tiktok. The "TikTok Marketing Strategy Bootcamp" was extremely helpful. Thanks Sprout!
Much more efficient
What do you like best about the product?
I love how quickly i can get through ticking off comments and mentions.
What do you dislike about the product?
The filters / sorting system. I should be able to sort people into catagories or atleast get it to show me verified accounts first. When flicking through normal comments, it is too easy to overlook verified accounts. I may have overlooked this feature as i have only used it for a couple of months but being able to only see verified sometimes will help greatly.
What problems is the product solving and how is that benefiting you?
We are working on a huge event called the commonwealth games. This means there is a huge volume of mentions. Sprout allows us to be so much more efficient.
It has been great
What do you like best about the product?
Organization and how easy it is to view all the posts
What do you dislike about the product?
Needs more collaborative features to be better
What problems is the product solving and how is that benefiting you?
Sprout Social is solving problems linking to organizing social media
I have really enjoyed my time using Sprout Social and find it very easy to use
What do you like best about the product?
How easy it is to manage posting across different accounts and different platforms
What do you dislike about the product?
Managing carousel posts is not possible in Sprout right now so I have to post natively in-app and manage that along with my Sprout management
What problems is the product solving and how is that benefiting you?
Managing posting across all accounts and really increasing building our brand. This helps us generate leads and increase sales.
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