Sprout Social
Sprout SocialReviews from AWS customer
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They promise, don't deliver and charge you.
What do you like best about the product?
Nothing, it's just a nice layout with the worst solution
What do you dislike about the product?
The sales team promise you something, charge you in advance, and when they can't deliver the customer success team keeps you delaying answers and after no solution, they don't give your money back and ignores you plead.
What problems is the product solving and how is that benefiting you?
Any slightly insigthful listening will not work with sprout.
Recommendations to others considering the product:
Don't use it. They will sell something they can't deliver
Best Social Media Manager I've ever used
What do you like best about the product?
It makes managing social media easy. The smart inbox and scheduling tools are second to none
What do you dislike about the product?
The cost if sprout is a little on the high side but overall it is worth it.
What problems is the product solving and how is that benefiting you?
Justifying the cost was the biggest issue but seeing how much time it saved us Durning the trial made it an easy choice to go a head and do it.
Recommendations to others considering the product:
Do the free trial and don't get scared if the price tag until you see what it offers
It's an all-in-one platform that I find helpful when managing our social media marketing
What do you like best about the product?
Sprout social has supported integrations with these social platforms, for example: Pinterest, Google Analytics, Linkedin, Facebook and Instagram. It also comes with a full reporting suit.
What do you dislike about the product?
Downside: You cannot post a video when you schedule a post on Instagram
What problems is the product solving and how is that benefiting you?
Their services has allowed me to uncover actionable insights via analytics and data tailored to our Marketing objectives. As well as that, I have been able to create a competitor analysis to make better informed decisions.
Recommendations to others considering the product:
Focus on weekly social media reporting to understand your organic and paid metrics.
Manager - Marketing
What do you like best about the product?
Extremely easy to use and will notify you if something is amiss
What do you dislike about the product?
cannot edit posts once they have been published
What problems is the product solving and how is that benefiting you?
dont need to manage each platform sperately, i can do it all in one place
Sprout Social is Convenient
What do you like best about the product?
I save so much time on social reporting and scheduling with Sprout Social. Looks good, works well.
What do you dislike about the product?
LinkedIn data will get disconnected, I know this isn't Sprout's fault, but having reminders go off would be great (my function may be broken as this used to happen).
What problems is the product solving and how is that benefiting you?
Scheduling all of our company's social media posts in advance, reporting on them afterward. Very user-friendly and great user experience.
Sprout Social: The way social media automation should be.
What do you like best about the product?
Features are all included in one place. With other tools, I had to pay for something I needed that wasn't included. If you need something to get the job done, it's there.
What do you dislike about the product?
I wish there was a discount for nonprofit organizations.
What problems is the product solving and how is that benefiting you?
With other automation sites, there were a lot of complex steps to take. With Sprout Social, it's very streamlined and easy to use. I used to miss comments or other interactions on social media with other companies but since switching to Sprout Social a year ago, I have been more able to interact with my customers than I had before.
Pretty Reliable, Great Basic Option
What do you like best about the product?
It's pretty easy to use and understand for someone who may not have much experience
What do you dislike about the product?
Our social accounts 'disconnect' from our account frequently
What problems is the product solving and how is that benefiting you?
It helps schedule posts which are nice for planning and saving time. It also makes it really easy to get all the analytics you need on how your social channels are performing. It's nice to just go to one place and not into individual accounts.
Reaching clients with social media
What do you like best about the product?
Social media channel manager can be installed and the connection with our shop system is also given. Best ratings and analyze of social media accounts and advertising group management. The reaching control and the reporting by gender and age is helpful - we check the results additionally in our general web analytics tool and so a proper collaboration is possible.
What do you dislike about the product?
The reporting unit allows us to control the relative costs, but unfortunately a splitted reporting by advertising campaign is not allowed.
What problems is the product solving and how is that benefiting you?
Social media advertising campaigns will be bundled in one system - cost controlling by account and a good connection with our online-shop system is given.
The Best Social Media Management Tool for B2B Businesses
What do you like best about the product?
If your social media management needs largely revolve around Reporting, Scheduling and Global Inbox Monitoring across channels, Sprout Social is your playground. With their professional plan, you get access to the above mentioned features which make managing and engaging your social media audiences a breeze.
What do you dislike about the product?
I wish we had access to a solid social media listening tool as part of their professional plan or as an add on module that were more affordable.
What problems is the product solving and how is that benefiting you?
The Global Inbox helps get messages from all your social channels - LinkedIn, Twitter, Facebook and Instagram into a single inbox on an ongoing basis which helps you keep tabs and stay in touch with your audiences. This eliminates the need to goto each social media channel and check notifications on a regular basis.
The reporting module gives you good insights on impressions and engagement trends.
The scheduling module helps you plan and execute on your social media publishing calendar.
The reporting module gives you good insights on impressions and engagement trends.
The scheduling module helps you plan and execute on your social media publishing calendar.
The BEST Social Scheduler
What do you like best about the product?
I love everything about this platform - it has everything a digital marketer could want in a content management system. One of my favorite features is the social listening and keyword search. I can set the keyword search up for a hashtag or phrase and the dashboard will be filled with posts and tweets that contain it. I can then go through and see if they are talking about our specific product and if so, engage with them.
What do you dislike about the product?
The price is pretty steep, but you are also getting a lot of features for your money. It is also possible to work with a representative to come up with a customized quote.
What problems is the product solving and how is that benefiting you?
We have found that it is easier to engage and respond to our clients in real-time with this system. It will notify me of a new comment and reviews that I can then respond to within the software.
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