Sprout Social
Sprout SocialReviews from AWS customer
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Easy to learn and use
What do you like best about the product?
The multiposting ability, that you can post to several social media without having to create the post several times. I also like
What do you dislike about the product?
That you can not post several videos to a story on Instagram - containing more than one video, automatically, without posting it manually one by one. Missing the data from LinkedIn in analytics, and also cannot view posts that has already been posted on LinkedIn.
What problems is the product solving and how is that benefiting you?
Scheduling, commenting on eachothers posts internally, workflow approval, social inbox.
Perfect for organizing social networks
What do you like best about the product?
I could not do my job without Social Sprout. It provides us with an all-in-one package to process incoming messages and requests, as well as track and report on our work. The publication feature allows us to schedule all publications in advance on free days.
What do you dislike about the product?
Sprout has a high cost compared to other similar tools, but when we consider all the work that saves us we feel comfortable with the investment.
What problems is the product solving and how is that benefiting you?
Sprout Social has done a great job helping us publish on social networks. It is a tool that has saved us a lot of work time. The management of our social networks has never been so easy since we use Sprout Social.
Recommendations to others considering the product:
In general, I recommend Social Sprout to people and companies that take into account their presence in social networks.
Very easy to use
What do you like best about the product?
I like that you can see all of your stats in the same place too. As well as this you can also add tags and target your posts so it’s very handy.
What do you dislike about the product?
I dislike that when you post a video to Instagram you have to do it via the app on the phone
What problems is the product solving and how is that benefiting you?
Posting at the best times without having to do anything on the day is handy. It stops you from forgetting
Easy to use
What do you like best about the product?
The interface is very user friendly and easy to find anything you need.
What do you dislike about the product?
I wish the reporting could be a little more nimble.
What problems is the product solving and how is that benefiting you?
This tool allows us to easily monitor social activity in a central hub, consolidating efforts that could be otherwise time consuming.
Sprout Social for Enterprise Automation
What do you like best about the product?
I love the simplistic of Sprout, and how intuitive it is. It enables my team to respond to messages simultaneously, knowing which messages have already been responded to. We manage over 400 accounts, so the price for doing so is incredibly affordable compared to some other platforms - great for our purposes working with smaller businesses.
What do you dislike about the product?
I dislike how they're constantly updating their interface. Some changes are positive, but some are unnecessary and end up being more cumbersome to learn than actually helpful. I also dislike how frequently client's social platforms become disconnected, but I think that's more on the social platforms two-factor authentication than Sprout.
What problems is the product solving and how is that benefiting you?
Sprout allows us to scale managing 400 smaller social campaigns and provide reporting at an affordable price. We are able to take on so many more clients at a lower price point due to the efficiencies.
Overall good experience but missing some key user experience features.
What do you like best about the product?
Helpful analytics across all platforms and ability to compare competitors. Multiple calendar views are nice.
What do you dislike about the product?
Scheduling feature has some weird quirks, like not being able to change the platform for a draft, but you can if it’s already scheduled. Not being able to choose different dates/times for the same post on multiple platforms adds a lot of repetitive work.
What problems is the product solving and how is that benefiting you?
Combining analytics numbers across all platforms!! Saves lots of time.
Recommendations to others considering the product:
Not a bad option at all. Not the most user friendly though, it takes time to get used to using the system before you can take full advantage. Still has weird quirks that make it feel like it’s new and will evolve.
It's very easy to read and user-friendly! Everything on the site is so easy to search and find.
What do you like best about the product?
One of the upsides of Sprout Social is that the information is easy to search and find! They have an abundance of up to date data on Social Media and how to be successful on it as a company. I really like that Sprout Social has an abundance of data and information that is offered for free vs forcing you to pay for a subscription in order to receive ANY information.
What do you dislike about the product?
It can get expensive to be able to use more tools and have further access to capabilities. I dislike how expensive the program is. It could definitely be more affordable, especially for smaller businesses.
What problems is the product solving and how is that benefiting you?
I have pulled a lot of Social Media research from Sprout Social that I have shared with superiors! I have also used a lot of templates from Sprout social for the below purposes. While I haven't experienced very many problems with Sprout social because I don't have an official account that I pay for, it would be nice if there was a more affordable option. I have come to realize that the benefits of Sprout Social, is gaining education and information on up to date Digital Marketing tactics.
Recommendations to others considering the product:
Sprout social is leaning towards the pricier side of social media programs, but there is a ton of information you can get from the site without signing up for a membership! My advice would be for you to evaluate the needs of the company, as well as the Marketing budget that your company has set for you, and then gather information on costs for Sprout Social as well as other Digital Marketing/ Social media management and research tools, then determine which program is the best fit for you and your team. In the interim, I would highly suggest that you utilize Sprout Social to it's fullest offerings so that you can begin to gain as much insight and information as possible about how you can best manage and track your social media and digital marketing efforts.
10/10 Great Overall Social Tool
What do you like best about the product?
I love using Sprout for my social media management. Their dev team in constantly listening to feedback and making improvements on the platform. Super easy to use, great customer support!
What do you dislike about the product?
Can't think of anything to dislike about Sprout! If anything, I would say that it's for APIs, but that is not totally in their control.
What problems is the product solving and how is that benefiting you?
Any problem I've encountered has been minor, and it has been quickly addressed by the support team. This is a great platform for collaborative work.
Recommendations to others considering the product:
Definitely would recommend! It's fairly priced, you get great tools for the investment, and their team is wonderful to work with.
Very user friendly and and one of the better social media moderation tools.
What do you like best about the product?
Very easy to use, and enables use of keyboard for shortcuts to ease with swiftness of work.
What do you dislike about the product?
There is nothing that I dislike about this software.
What problems is the product solving and how is that benefiting you?
Very easy to moderate a large body of social media messages as well as being easy to discuss particular messages with management.
Recommendations to others considering the product:
Certainly one of the most reliable and easier to use social media moderation tools.
Switch to Sprout
What do you like best about the product?
Sprout is a great all-inclusive platform
What do you dislike about the product?
I don’t have any dislikes yet, the platform is great so far.
What problems is the product solving and how is that benefiting you?
Sprout allows for social listening and scheduling, which is really convenient.
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