Sprout Social
Sprout SocialReviews from AWS customer
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Intuitive and Efficient, Slight Formatting Limitations
What do you like best about the product?
I love using Sprout Social due to its ease of use and intuitive interface, which significantly enhances my workflow, especially when it comes to pre-planning and scheduling content across platforms like LinkedIn and Facebook. The platform allows me to effortlessly access post statistics and generate comprehensive performance reports on multiple platforms, making it invaluable for assessing the success of my social media strategies. Additionally, the initial setup was hassle-free, and I encountered no issues accessing my account, which speaks volumes about its user-friendly design. These aspects make my experience with Sprout Social efficient and effective, and I feel confident in recommending it to others with a high likelihood of 8 out of 10.
What do you dislike about the product?
I wish we could bold or italicize text for posts.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to pre-plan and schedule content, easily access post statistics, and generate performance reports, which streamlines my social media management.
Effortless Social Scheduling with Robust Analytics
What do you like best about the product?
We are able to schedule social posts with ease cross-platform. I also enjoy the metrics/analytics Sprout reports — the weekly snapshots, especially, are helpful. I use Sprout daily for my job and it has made my overall day-to-day work life immensely easier.
What do you dislike about the product?
Right now, my biggest frustration is not being able to post multimedia carousels on Instagram. Every time we have a carousel post that includes animated sickers on some slides (making them mp4 files), I have to manually schedule the post in Instagram's app.
Also, sometimes, Sprout can be late to adapt to new social platform features (for example, it took a while to have the option of adding collaborators to Instagram posts).
Also, sometimes, Sprout can be late to adapt to new social platform features (for example, it took a while to have the option of adding collaborators to Instagram posts).
What problems is the product solving and how is that benefiting you?
Without Sprout, I would have to manually schedule posts. With our organization posting 3-4 times a week on each platform (so, 12-16 posts a week total), this would be very time consuming without Sprout. Sprout also allows me to view all metrics in one place, saving me from having to go to each platform individually to collect analytics.
Intuitive Dashboard with Powerful Reporting and Scheduling
What do you like best about the product?
The dashboard is easy to use and provides great reporting and post scheduling tools. I also love the competitor insights. I use this tool multiple times a day!
What do you dislike about the product?
I wish brand health reporting was a more cost-effective option to add.
What problems is the product solving and how is that benefiting you?
Ease of scheduling across platforms and competitor insights. Helps us keep our brand on top in the social space.
A Simple, Reliable, and Cost-Effective Social Media Management Solution
What do you like best about the product?
What I like best about Sprout Social is that it’s simple, cost-effective, and easy to use. It covers all the key features you need - scheduling, reporting, monitoring, and engagement - without being overly complicated. The customer service is excellent, and the reporting tools are solid. It’s a straightforward, reliable platform that delivers great value for the price and is ideal for most companies that want an efficient, no-fuss social media management solution.
What do you dislike about the product?
There aren’t as many options for customization, especially in reporting, compared to some other tools I’ve used. The integrations are a bit more limited, and the media monitoring isn’t as advanced or in-depth as some competitors. That said, it does exactly what you need it to do for core social management tasks, and the simplicity is part of what makes it so easy to use.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline and simplify our social media management process. It allows us to manage multiple accounts, schedule content, and track performance from one easy-to-use platform. The reporting features save time and make it simple to share results with stakeholders. Overall, it’s helped us stay organized, consistent, and efficient without the high costs or complexity of other tools.
Easy Data Integration, But Costs Add Up Quickly
What do you like best about the product?
The ability to connect all of our data sources is quite easy.
What do you dislike about the product?
The cost seems to expand disproportionately with every little thing we want to do.
What problems is the product solving and how is that benefiting you?
Bringing all of the data sources together into one dashboard.
Efficient Scheduling Makes Social Management Easy
What do you like best about the product?
I find Sprout Social incredibly easy to use, which makes the initial setup and ongoing interaction with the platform straightforward and hassle-free. I particularly appreciate the scheduling feature, as it alleviates the burden of manually posting on social media, especially during holidays, weekends, or while traveling. This functionality ensures a continuous online presence without having to worry about social media management during my off times. Overall, the convenience and efficiency provided by Sprout Social make it a valuable tool for managing social media posts seamlessly.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I find Sprout Social simplifies social media management.
Customizable Posts and Thumbnails, But Posting Issues Persists
What do you like best about the product?
I like that you can customize posts per profile. I also like that you can select a thumbnail when uploading videos.
What do you dislike about the product?
The biggest issue I have using sprout is that you can schedule mixed media posts. So posts that include a graphic and a video. I have to manually posts those on a cell phone.
Another downside of using Sprout is that posts seem to fail more than I like them to in Sprout. Sometimes, when I click the "reason" for the post failing, it doesn't have an actual reason; it says "unknown."
Another downside of using Sprout is that posts seem to fail more than I like them to in Sprout. Sometimes, when I click the "reason" for the post failing, it doesn't have an actual reason; it says "unknown."
What problems is the product solving and how is that benefiting you?
It's helping me not have to post so many social posts manually. I manage a lot of social account for a digital media company, so I need to be able to manage them on a platform.
Efficient publishing
What do you like best about the product?
I like that I am able to efficiently schedule across multiple platforms
What do you dislike about the product?
Reporting metric appear to differ from native analytics of Meta etc, which is discouraging and causes confusion.
What problems is the product solving and how is that benefiting you?
Sprout allows me to quickly schedule substantial amounts of content.
Director of Brand Experience
What do you like best about the product?
I find Sprout Social really easy to use, with a friendly user interface that makes navigation intuitive and pleasant. The approval tools and scheduler are invaluable, streamlining the planning and scheduling of social media content efficiently for extended periods. This ease of use was apparent right from the initial setup, making it straightforward to get everyone on my team up to speed quickly. Moreover, the customer support at Sprout Social is outstanding, as they are consistently quick to respond and always willing to offer assistance, which adds significant value to using the platform.
What do you dislike about the product?
I don’t dislike Sprout
What problems is the product solving and how is that benefiting you?
I find Sprout Social solves our approval process challenges, streamlines social media scheduling, and simplifies our content planning, enhancing workflow efficiency.
Centralized Social Media Management Excellence
What do you like best about the product?
I appreciate how Sprout Social centralizes social media management tasks, especially with the need to manage 15 or so social media channels. Without this tool, managing these independently would be a real challenge, but with Sprout Social, I have a streamlined solution. The publisher overview feature is particularly beneficial, providing a comprehensive view of all the posts in a weekly or monthly format. This enables me to audit, compare, and contrast content effortlessly. Additionally, the initial setup of Sprout Social was easy, which made starting with the platform smooth and stress-free.
What do you dislike about the product?
I find that one area that could be improved in terms of workflow is the ability to handle post approvals outside of the platform.
What problems is the product solving and how is that benefiting you?
Sprout Social centralizes management of 15 social media channels, reducing complexity and effort in handling them independently. It provides a comprehensive overview, enabling efficient auditing and management.
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