Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social Review
What do you like best about the product?
Good easy to understand analytics page about your latest results. Ability to change the timeline to exactly the dates your need. Ability to add multiple profiles and users.
What do you dislike about the product?
Profiles often get disconnected from the profile without a reason. You cant post carousel photos on instagram. There is a strange Instagram publisher option which is hard to understand. The mobile app version of the app is difficult to use. The other day I was unable to post on Twitter because it told me I need someone from the team t o approve it.This never happens on the desktop version.
What problems is the product solving and how is that benefiting you?
Managing multiple profiles. having multiple team members using the account and posting on our social media. Getting social media analysis for post performance
Recommendations to others considering the product:
Add all your profiles on there. Double check facebook followers metrics on sprout compared to organic platform as these often don’t match
Great Analytics, could include more
What do you like best about the product?
Analytics for sure. It’s a beautiful layout (a must for me) and relative information.
What do you dislike about the product?
I wish Sprout included Keyword research as well as options for sourcing influencers.
What problems is the product solving and how is that benefiting you?
Scheduling and Analytics are improved with this software.
GOOD SOCIAL TOOL
What do you like best about the product?
I like Sprout Social a lot. It has great publishing features. The platform is very easy to use. I like the calendar layout. The reports of all four social platforms are great. It tracks a lot of metrics. It’s very helpful in evaluating your social media platform.
What do you dislike about the product?
I don’t like how sprout social doesn’t offer custom dashboards. I also don’t like how it doesn’t let you choose what graphs. It also doesn’t have competitors to compare. It needs more competitor Analyis and more customizable tools and features.
What problems is the product solving and how is that benefiting you?
One problem we solved was not being able to post to social media all the time. Now with sprout social it is automated so we don’t have to do it ourselves at that time we can just publish to to go out whenever we want.
Recommendations to others considering the product:
I think this is a great platform for the price. It offers a lot of tools for you to monitor social media and to see insights. It’s a great starter tool.
Sprout Social is great for scheduling posts
What do you like best about the product?
I like that you can pick the time of the post down to the minute and edit the post right up until that time.
What do you dislike about the product?
I dislike that some of the accounts have become disconnected and I didn't change the password on those so I have no idea why that happened.
What problems is the product solving and how is that benefiting you?
When someone needs "Live tweeting" but we already know what we're going to say throughout the event you can schedule the posts and free up your weekend.
Flawless market content.
What do you like best about the product?
I love this program because of the ease it gives me in having all social media platforms in one place. It is essential to take into account the opinions of people in real time about what I do in my work. In addition to this, I can monitor by searching for publications that contain specific words. It is really very practical and very easy to use. I love that I can measure my own data and analyze the social networks of almost all communication channels.
What do you dislike about the product?
Negative aspects actually have very few, however I must emphasize that their technical support is somewhat irritating since they have denied me my requests for no apparent reason. It should be noted that I prefer that Sprout Social use a heat map. That is to say with the purpose of being able to highlight the specifications of the social channels by columns. The program is somewhat expensive so for many it can be a bit difficult to acquire it.
What problems is the product solving and how is that benefiting you?
We use this program to measure the value of the follow-ups, publications, clicks and based on this data make the best decision and for the future of the company. It really does an excellent job, where the marketing department is aligned to content analysis on a frequent basis. It contains good features and employees feel comfortable with the program.
Recommendations to others considering the product:
Totally recommended, it contains great functionalities to say that Sprout Social is a mechanism of influence in the industry, it really facilitates the work and that is why in the name of my work team I suggest it and I think it is very easy to use. It is suitable for marketing and content departments
Sprout Social = One Stop Listening Tool
What do you like best about the product?
I like the fact that Sprout Social can provide real time reporting and analysis of my social campaigns.
What do you dislike about the product?
It can be a little glitchy if you have multiple accounts to monitor.
What problems is the product solving and how is that benefiting you?
We were tasked with monitoring in real time what folks were saying online about my client while they were at a recent conference.
Great for Planning
What do you like best about the product?
I like that it allows me to listen socially to whats happening in the industry
What do you dislike about the product?
More scheduling would be nice in order to have more access to different accounts
What problems is the product solving and how is that benefiting you?
Managing posts and understanding the impact that they have
A Great Tool for Managing Social Media
What do you like best about the product?
I like how you can schedule posts, and send potential posts to admins to approve.
What do you dislike about the product?
I think it is great on the desktop version but is a lot to navigate on the mobile version.
What problems is the product solving and how is that benefiting you?
Using sprout to schedule Instagram posts has helped us keep track of when we are posting, and helps admins to easily approve posts.
Recommendations to others considering the product:
We had a conference call with them before setting it up and found it helpful. I would suggest doing so beforehand and also contact them with any questions so you can get the most out of your subscription with sprout.
Best social media management tool out there!
What do you like best about the product?
Sprout is amazing. The most robust social media management tool I've seen out there. It has plenty of user permissions to keep your team organized.
What do you dislike about the product?
The pricing is a little steep, but you get what you pay for. There are discounts for nonprofits and paying in full.
What problems is the product solving and how is that benefiting you?
Efficient social media scheduling and moderating
Simple-to-use social listening tool
What do you like best about the product?
Sproutsocial is a user-friendly tool for scheduling and responding to content across a variety or social channels and connecting many different accounts, should it be required. It is easy to schedule content, drag and drop and determine which pages you wish for the content to post from. It is also easy to read and respond to comments without having to switch between different social accounts.
What do you dislike about the product?
A few challenges that I face when using this tool are: occasionally one of my accounts will disconnect from the tool, without any reason as to why. This has happened a number of times and requires logging directly into Facebook or another social channel to reconnect it. At this point, it would be quicker to post directly from that platform. Secondly, it is challenging to locate a comment or a post once you have marked it as "complete". There is no easy way to search between your different pages that are connected to the tool.
What problems is the product solving and how is that benefiting you?
Managing over 100 social accounts in one place, easily scheduling and keeping track of content, responding to customer feedback via this one tool.
Recommendations to others considering the product:
Sprout Social is a solid tool for managing many social media accounts in one place. It allows for full social listening capabilities, along with scheduling content and managing responses. There are a few challenges with connectivity across the platforms that I have encountered, but I would definitely recommend this product to assist in keeping all social listening in one place.
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