Sprout Social
Sprout SocialReviews from AWS customer
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Easy to use!
What do you like best about the product?
Sprout has the typical features you would expect of a social media scheduling took, but perhaps the best feature is the analytics and ability to tag posts and see performance by tag.
What do you dislike about the product?
I wish social media listening was included and not an additional cost. I also wish you didn't have to pay by the number of accounts.
What problems is the product solving and how is that benefiting you?
Sprout Social makes managing multiple social media accounts super easy. I love the easy to use reporting and not having to log into multiple accounts.
Easy to navigate
What do you like best about the product?
I like the Calendar aspect of the platform.
What do you dislike about the product?
Wish I could see my whole Instagram feed with new pics included
What problems is the product solving and how is that benefiting you?
Planning, no need to manually post
Recommendations to others considering the product:
Capability to see whole feed
Easy way to draft and schedule social media content in advance
What do you like best about the product?
It's so helpful to be able to draft content ahead of time and schedule it in advance. I particularly love being able to schedule Instagram posts in Sprout Social instead of my phone.
What do you dislike about the product?
I wish there was a way to colour code schedule content for my reference. This would help me categorize the type of content I'm publishing. I don't think there's anything that doesn't work properly.
What problems is the product solving and how is that benefiting you?
Now, it's a lot easier to have a high-level view of what content is planned for the upcoming weeks/months. I've become so much more productive! My business performance has definitely increased.
Recommendations to others considering the product:
I highly recommend it! It will help you to plan out your content and save time.
Sprout has helped us as a team transform our way of working on socials
What do you like best about the product?
Being able to schedule posts through the social tools is extremely important - as well as building sentiment analysis. Without these, my job would be 10x more difficult, as I would be spending a lot more time creating manual reports or manually posting.
What do you dislike about the product?
I believe there is a LOT in Sprout, in that there are many areas I do not use. It can be a little overwhelming at times. The sentiment analysis in particular can be a little confusing, and seemingly no way to remove entries from searches.
What problems is the product solving and how is that benefiting you?
Being able to schedule all social posts for a week at once saves a lot of time. Reporting the best performing posts from a topline perspective gives a us a great opportunity to share our wins from a snapshot.
Recommendations to others considering the product:
Be sure to spend time speaking with the Sprout team, they provide valuable insight
Makes My Life Easy
What do you like best about the product?
I enjoy how easy it is to schedule posts; I like the preview option for each platform; it syncs well with our needs of Twitter, LinkedIn, Instagram and Facebook
What do you dislike about the product?
I wish the platform allowed individual profile tagging for people; suggestions for alternative timezones
What problems is the product solving and how is that benefiting you?
Sprout Social has helped us create an actual social *plan* with scheduling out posts; it helps me not have to sign in to each account individually to post the same thing
Good Platform
What do you like best about the product?
I like the visuals and how user friendly it is.
What do you dislike about the product?
I wish that it was easier to perform my own analysis on our metrics.
What problems is the product solving and how is that benefiting you?
We use Sprout to post and report on all of our social profiles.
All-in-One Social Media Solution with Customizable Insights
What do you like best about the product?
I use Sprout Social because it's the most comprehensive, all-in-one package for all of our platforms. I love the ease of customizing analytics views, which allows me to sort by different priorities like engagement and reach. This helps me tell a more specific, insightful story by drilling down to the specifics my team cares about. Additionally, the initial setup of Sprout Social was very easy.
What do you dislike about the product?
I wish Social Listening was less expensive.
What problems is the product solving and how is that benefiting you?
Sprout Social eases access to multiple accounts, offers analytics and scheduling, and allows customizing views to drill down into specifics, which helps in storytelling.
Recommendations to others considering the product:
Dive right in. Don't try to ease your way in while still using other tools - you'll find the best value the fastest if you start using it fully.
All in one
What do you like best about the product?
I love that I can make as many calendars as I like. I can separate clients and what social platforms we oversee. The results page is very detailed and easy to follow.
What do you dislike about the product?
One thing i do dislike is the short amount of accounts you are allowed to add. I wish there were more packages that you can add a pack of 3 or 5 accounts. I also with that it had recommended times for posting by KPI (likes, comments and shares) HeyOrca has that feature
What problems is the product solving and how is that benefiting you?
I am solving many things. One is time management, I can pull graphics right from canva over to a post and cross post. I can look at the data In two clicks to review all the data and game plan.
Recommendations to others considering the product:
Try it out and you will never want to leave
Sprout has a lot of roboust features but I only learned that after training with a SS employee.
What do you like best about the product?
I love the analytics and data that sprout offers
What do you dislike about the product?
Not being able to schedule reels seamlessly
What problems is the product solving and how is that benefiting you?
Seeing where my target audience is and how we can reach them better!
Recommendations to others considering the product:
Connect with your Sprout Social expert on training. It is incredibly useful
Sprout is the most user friendly social media platform around!
What do you like best about the product?
The user-friendly interface and ability to send reports.
What do you dislike about the product?
The only thing I dislike is the API limitations with Instagram.
What problems is the product solving and how is that benefiting you?
Audience listening segments, and understanding our fans more.
Recommendations to others considering the product:
It is a one-stop shop for all your social media needs!
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