Sprout Social
Sprout SocialReviews from AWS customer
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Makes Social Planning a Breeze
What do you like best about the product?
I enjoy the schedule ahead feature as well as the "optimal posting time" feature.
What do you dislike about the product?
The customer service has been subpar and the features were somewhat limited for the price.
What problems is the product solving and how is that benefiting you?
I am solving the problem of going in and manually posting to socials each day/week. It has helped the company whose social media I run reach more people and gain new followers each month.
Sprout Social has been the tool vital to my growth and learning in my position.
What do you like best about the product?
Publishing Tools & Profile Reports/Analytics
What do you dislike about the product?
Not being able to schedule IG Reels & TikTok
What problems is the product solving and how is that benefiting you?
I am solving my time management issues and organization. I have realized many benefits such as being more productive, and increased performance in my work.
Nice tool for scheduling and analyzing social media campaigns
What do you like best about the product?
Sprout's U/I is really nice and it is pretty easy to navigate. I like that you can add campaigns and tags to posts. I also love the optimal post times that they suggest.
What do you dislike about the product?
I wish that you could do different copy on the different networks in one pane and not have to use the schedule and duplicate feature. It would be awesome if you could also @ mention personal accounts on LinkedIn.
What problems is the product solving and how is that benefiting you?
Social listening, scheduling posts for an international audience, and reporting out on social campaigns. We have customers and followers worldwide and it's important to be able to schedule posts out across several time zones.
Sprout Review
What do you like best about the product?
I like the scheduling platform with best times the best
What do you dislike about the product?
I disline not having access to schedule tiktoks
What problems is the product solving and how is that benefiting you?
Benefits include gaining insights with social listening
High-Powered Social Management Tool With A Wonderful Customer Care Team!
What do you like best about the product?
Sprout is great in so many ways - the scheduling is easy and efficient, analytics are powerful, and the customer service is speedy. Also love the webinars!
What do you dislike about the product?
There can be the occassional glitch or issue, but overall I don't run into many problems.
What problems is the product solving and how is that benefiting you?
I'm able to quickly and easily monitor, schedule and analyze social for several clients. The simplicity for agency work definitely is a benefit.
Great service! Really simplifies and streamlines the process of maintaining many social channels.
What do you like best about the product?
The unification of communications across our many social channels.
What do you dislike about the product?
The UI is not the best -- seems antiquated and cumbersome.
What problems is the product solving and how is that benefiting you?
Consistent communication without any DMs or posts slipping through the cracks.
Recommendations to others considering the product:
Take advantage of its integration capabilities!
Great for smaller teams who need an everything-in-one platform
What do you like best about the product?
Everything that's available through the platform, especially glassdoor and gmb reviews
What do you dislike about the product?
The price per account + pricing packages
What problems is the product solving and how is that benefiting you?
Centralized review responding, scheduling and reporting
Recommendations to others considering the product:
A great starter platform if this is your first time investing in a tool
Loving Sprout!
What do you like best about the product?
The easy navigation, and reporting.Easy!
What do you dislike about the product?
I don't think anything is missing. Great
What problems is the product solving and how is that benefiting you?
Reporting - it helps our clients view the worth of social
Recommendations to others considering the product:
attend the webinars!
One stop shop for social media management.
What do you like best about the product?
Simplicity and streamlined scheduling, hands down. I love having the calendar with all of my channels right in my front view, as well as having the ability to reschedule and duplicate things with the click of a button. I really enjoy that I can also utilize social listening tools and keep tabs on my brand in the same dashboard.
What do you dislike about the product?
The biggest difficulties I have found are the following:
-- Carousel post for Instagram need to be pushed out manually via a mobile publisher, which is clunky and not ideal if you're trying to implement any semblance of work/life balance
-- No ability to link tweets ("tweetstorm") which leads to being very constrained by characters on Twitter
-- Repeated issues linking our FB paid accounts to view our paid data
-- Carousel post for Instagram need to be pushed out manually via a mobile publisher, which is clunky and not ideal if you're trying to implement any semblance of work/life balance
-- No ability to link tweets ("tweetstorm") which leads to being very constrained by characters on Twitter
-- Repeated issues linking our FB paid accounts to view our paid data
What problems is the product solving and how is that benefiting you?
I oversee multiple different channels for a college, including the main channel as well as offshoot, departmental accounts. I like that Sprout allows me to utilize a simple management system and see what is going on with one calendar, rather than being tied to multiple native channels.
The benefits that I realized are also definitely tied to being able to post and publish simply while being remote. Often while managing social, you are out and about in the field, this allows for a robust post-approval workflow while also maintaining timeliness.
The benefits that I realized are also definitely tied to being able to post and publish simply while being remote. Often while managing social, you are out and about in the field, this allows for a robust post-approval workflow while also maintaining timeliness.
Recommendations to others considering the product:
Definitely offers the most bang for your buck, especially in the higher education sphere.
Use if for my social media business
What do you like best about the product?
I like that you can easily share your calendar with clients without having to give them individual logins. I also like how user friendly it is
What do you dislike about the product?
I wish it was so expensive to add users its hard to expand a business when you have to pay the extra 150 per employee to add to the platform
What problems is the product solving and how is that benefiting you?
It's really nice to be able to create all the content I need for clients and once its finished I know that its going to go out when scheduled.
Recommendations to others considering the product:
Consider doing larger options for pricing
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