Sprout Social
Sprout SocialReviews from AWS customer
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BEST program out there for social media.
What do you like best about the product?
I absolutely love how user friendly and intuitive the program is. Everything is clean and easy.
What do you dislike about the product?
I don't have anything that I dislike from Sprout.
What problems is the product solving and how is that benefiting you?
Everything that we use for social media!
Sprout Social Review
What do you like best about the product?
Reporting on content performance and report automation
What do you dislike about the product?
Account disconnections, but not much we can do about that!
What problems is the product solving and how is that benefiting you?
We're able to provide real-time strategic recommendations for our clients.
Good All-Around scheduling & Reporting Tool
What do you like best about the product?
I like how easy it is to schedule and review content in Sprout. It's super intuitive and none of our clients have had issues learning to use it. Their reports are clean and easy to export.
What do you dislike about the product?
They are missing some capabilities/platforms. But some of that is due to the actual platform's API-example, LinkedIn. You are unable to schedule LI posts with users or businesses tagged.
What problems is the product solving and how is that benefiting you?
We save time by scheudling almost all our client's content in Sprout. We also handle community management in the same space, making it a kind of one-stop shop.
Great Tool for Social Media Marketing
What do you like best about the product?
Sprout Social is an excellent way to schedule content and is intuitive to use. The reports are helpful as well. The ability to get relevant suggestions for additional content prevents lags in posts.
What do you dislike about the product?
It would be helpful to be able to simply show performance for a time period versus only being able to create reports that compare to the previous time period. Customer service is sometimes slow but they are professional and get it done.
What problems is the product solving and how is that benefiting you?
Provide relevant content to organizational members and add value to their membership. It's an excellent way to monitor productivity and business performance for client's.
Recommendations to others considering the product:
Worthwhile investment
Sprout Social Makes A SMM's Job Much Easier
What do you like best about the product?
Sprout Social is intuitive and easy to set up and use. It makes collaboration simple, we can connect all of our social media accounts in one place. It helps us know when is best to post. I love the included analytics and being able to set up workflows among my team as well.
What do you dislike about the product?
I wish we could post Instagram Stories and Reels from Sprout but they're adding new features and improving all the time, so I believe it's only a matter of time before that functionality does exist.
What problems is the product solving and how is that benefiting you?
I work with a team of 3-5 other social media content creators and we're all able to generate, review, schedule, and approve content more seamlessly than we ever could have before using Sprout Social.
Worth the investment
What do you like best about the product?
Sprout Social affords efficient scheduling.
What do you dislike about the product?
There are occasional glitches with scheduling and the the dashboard interface.
What problems is the product solving and how is that benefiting you?
Sprout allows me to schedule and manage content so I don't have to worry about it when I am out of office.
Recommendations to others considering the product:
Sprout is great for our small team; it would be even more helpful if we could upgrade our plan.
I mostly am satisfied, but I have concerns that posting through sprout hurts our engagement.
What do you like best about the product?
I like the ability to schedule posts, and the reporting is really helpful.
What do you dislike about the product?
I'm concerned that posting through Sprout hurts our engagement. I also wish that the reports would compare us to the average in our category (i.e. restaurant engagement) instead of to our previous month.
What problems is the product solving and how is that benefiting you?
I wish Sprout could report analytics on stories and videos/reels in addition to just the grid posts. We're having to pull analytics directly from Instagram for stories and videos, which takes extra time.
Sprout is intuitive, robust, and efficient.
What do you like best about the product?
I love the Smart Inbox. It makes responding to comments and messages much faster. it has saved me a lot of time.
What do you dislike about the product?
I wish I could make the text box for posts full screen, or at least adjust the size of the window.
What problems is the product solving and how is that benefiting you?
Posting to social media was inefficient without a content management calendar. This has saved me tons of time. The Social Listening and ability to see the history of our commenters' interactions with Oar have been added bonuses.
Sprout Social - the most beneficial analytics and scheduling platform
What do you like best about the product?
Customer service is phenomenal! I love how easy it is to schedule social media posts, review the content calendar data glance, and explore analytics.
What do you dislike about the product?
Sometimes the platform can be buggy but customer service always jumps in
What problems is the product solving and how is that benefiting you?
Scheduling reports!
The best social tool I've found
What do you like best about the product?
I have used so many social tools and so far, sprout has the most user-friendly platform combined with great reporting, which is super important to my clients.
What do you dislike about the product?
Sprout is more expensive than some of the other platforms, which has limited my company to only purchasing one user. It would be really helpful to be able to allow more users on the platform without busting our budget.
What problems is the product solving and how is that benefiting you?
Scheduling + sending content for approval + reporting + community management all in one easy-to-use platform.
Recommendations to others considering the product:
I have used around 10 social media management platforms and chose Sprout Social
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