Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,003 reviews
from
External reviews are not included in the AWS star rating for the product.
Excellent Service and Expansion of Features
What do you like best about the product?
There are many features that I rely on:
InBox messages
IG link in bio
Optimal scheduling
Analytics are thorough
Reposting
Personalized Service is excellent
InBox messages
IG link in bio
Optimal scheduling
Analytics are thorough
Reposting
Personalized Service is excellent
What do you dislike about the product?
I do not dislike anything. There are additional features I am looking forward to having like the ability for multiple links for one IG post
What problems is the product solving and how is that benefiting you?
Sprout Social saves me time and helps me strategize, with in-depth analytics and competitive data. I have not found ANY better app for social media
Recommendations to others considering the product:
Go for it! It's an excellent choice.
Awesome social media management software!
What do you like best about the product?
Sprout Social's stat and performance tracking tools are so helpful for keeping track of our performance and honing our strategy moving forward, especially the comparison tool. We use month over month tracking mostly, but I love how you can use any time period comparison.
What do you dislike about the product?
I would love to make use of their social listening tool to further hone my team's social strategy, however their price points are quite high especially for a small business like mine. Additionally (and I've found this to be a problem with multiple social media management tools), you can't post carousels directly from their web app, it has to be done from the mobile app. This is quite inconvenient.
What problems is the product solving and how is that benefiting you?
Sprout Social makes scheduling posts across multiple channels simultaneously so easy and convenient — the tag and campaign managers are so helpful and very easy to use.
Sprout Social: Known for Powerful Analytics to Power your Business
What do you like best about the product?
I really enjoyed the scheduling view. You could see how your post would look across all of the different channels, which is really important as each channel has different character requirements and editing. I also enjoyed how smooth the tool was. It never timed out and was very powerful to keep your work saved even if you went away for a moment to add something else to it. This may sound small but other tools tend to timeout and it can be very frustrating.
What do you dislike about the product?
I thought the support was not as accommodating. The customer success team did not see a way to offer us any other tools (such as social listening) unless we paid the fees equal to our overall monthly amount. Overall the tool was fantastic but if you're not willing to grow with a company, I cannot work with you.
What problems is the product solving and how is that benefiting you?
Sprout Social was used very sparingly by myself before we switched to another tool. At the time, I did enjoy how much time it saved me with scheduling and reporting.
Good Platform Minus Some Quirks
What do you like best about the product?
Sprout Social makes it extremely easy to publish social media content on multiple platforms at once, and I appreciate being able to schedule out content in advance. It gives me one less thing to worry about during my workday.
What do you dislike about the product?
This may be no fault of theirs, but rather with the social networks themselves - I dislike that publishing certain video files still isn't supported, and having to post them manually or on the fly isn't always convenient.
What problems is the product solving and how is that benefiting you?
Sprout Social's reporting capabilities are great and allow me to pull just about any metric I'd ever need. Scheduling content ahead of time also helps to greatly free up my work days.
Review for Sprout Social
What do you like best about the product?
We can add multiple social media profile to sprout social. We can also schedule posts to be post in future. Anyone can get use this software very easily
What do you dislike about the product?
There is nothing in Sprout Social that I don't like
What problems is the product solving and how is that benefiting you?
I use it for social media Analytics
Sprout social can save a small team
What do you like best about the product?
All-in-one dashboard for publishing, engagement, and monitoring
Smart Inbox makes community management way easier
Strong analytics and reporting (good for leadership decks)
Clean, professional interface
Excellent scheduling and content calendar
Solid team workflows (approval, roles, permissions)
Reliable integrations with major platforms (Instagram, Facebook, LinkedIn, X, TikTok)
Social listening tools are powerful (if you’re on the right plan)
Smart Inbox makes community management way easier
Strong analytics and reporting (good for leadership decks)
Clean, professional interface
Excellent scheduling and content calendar
Solid team workflows (approval, roles, permissions)
Reliable integrations with major platforms (Instagram, Facebook, LinkedIn, X, TikTok)
Social listening tools are powerful (if you’re on the right plan)
What do you dislike about the product?
Expensive — pricing adds up fast, especially per user
Many key features locked behind higher tiers or add-ons
Analytics can feel overwhelming or overbuilt
Navigation between tools isn’t always intuitive
Mobile app is weaker than desktop
Some platform features lag behind native apps
Cancellation/contracts can be frustrating
Support experiences are inconsistent
Many key features locked behind higher tiers or add-ons
Analytics can feel overwhelming or overbuilt
Navigation between tools isn’t always intuitive
Mobile app is weaker than desktop
Some platform features lag behind native apps
Cancellation/contracts can be frustrating
Support experiences are inconsistent
What problems is the product solving and how is that benefiting you?
Analytics is not robust enough and is limited for what you pay. The customer support is great, however, they don't always have the answers you want because the suite just cannot do it.
Worst purchase experience
What do you like best about the product?
The features of the product and the interface were much better than the others I tried. Especially the social listening module meets all your needs without being complicated.
What do you dislike about the product?
After the trial period, we are constantly trying to buy the tool. We have had booked meetings in which nobody appears at meeting hours, sending emails, and trying to call them. WE DIDN'T succeed to purchase the tool. It's the most awkward and disrespectful situation I have ever faced in all my career.
What problems is the product solving and how is that benefiting you?
we haven't accomplished anything
One of my favorite social media tools
What do you like best about the product?
Sprout Social is by far one of the best social media tools I've used. They have awesome features available at every plan level, excellent customer support, and just in general make managing my company's social channels a breeze.
What do you dislike about the product?
Sprout Social can be quite expensive, especially if you want to start adding on additional features. Their social listening tool looks extremely powerful and beneficial but adding it on just drives the price point up so high that it's not within the realm of possibility at the moment.
What problems is the product solving and how is that benefiting you?
Sprout make it super easy to track cross-channel performance simultaneously. Their reports are clean, concise, and easy to understand — making it simple for me and my team to know how we need to rework and adjust our strategy
Identifies market ideas quickly
What do you like best about the product?
I'm getting great benefits from using it frequently for advertising space and the idea of getting clients; we always do multiple advisories on how to manipulate campaigns. Sprout Social's support is fast, efficient, and attentive.
What do you dislike about the product?
It would be easier for new users to adopt internal guides to orient them and save time in continuous training.
What problems is the product solving and how is that benefiting you?
We implemented a very effective advertising plan that prioritizes campaign distribution and social media management at the corporate level, and Sprout Social has influenced some very risky decision-making in the awarding of new prospects.
Recommendations to others considering the product:
It is truly a giant in the marketing and digital advertising industry; I have done multiple projects with Sprout Social.
A resource not very affordable but with great functionalities to manage social networks
What do you like best about the product?
Sprout Social combines simplicity and efficiency when starting to manage social networks; I use it to manage my organization's social channels, and so far, it has not given me any problems, on the contrary, it has been the solution to many; I have been able to plan and publish on social networks without any setbacks, it has good views and special monitoring and analysis capabilities.
What do you dislike about the product?
Sprout's mobile app is not very good as the desktop version is, and its price is a bit high if we are browsing the market.
What problems is the product solving and how is that benefiting you?
Sprout social is a much-needed asset in my organization; since using it, we have noticed an overwhelming growth in our brand around social media and follower interaction with our constant posts. Scheduling posts has helped me keep social media always up and running while saving me a substantial amount of time and energy.
Recommendations to others considering the product:
It's just great, a tool that I would not hesitate to recommend to my friends and interested parties; there is no easier way to schedule posts and keep track of social media than Sprout Social.
showing 4,621 - 4,630