Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social is the No. 1 choice for all social media channel management needs!
What do you like best about the product?
Everything! There's not a feature I don't LOVE! As the social media landscape continues to evolve, Sprout Social is always ahead of the pack when it comes to providing modern marketers with strategic solutions for all facets of social media marketing. This includes everything from sophisticated content scheduling and conversation management tools to robust reporting and social listenting features.
What do you dislike about the product?
I can't think of anything I dislike. Prices tend to be on the higher side, but as the saying goes, "You get what you pay for!" With Sprout, you're paying for a premium product and premium service!
What problems is the product solving and how is that benefiting you?
Sprout Social has allowed our organization to streamline the process of content scheduling across 130+ locations and provided actionable reporting insights we've been able to use to evaluate the effectiveness of our content marketing strategy.
Sprout & Client Collaboration
What do you like best about the product?
The internal and external review workflows that can be implemented before publishing.
What do you dislike about the product?
The email notifications for each approval.
What problems is the product solving and how is that benefiting you?
The reporting allows our clients to realize the value of social media.
Effortless Scheduling & Analytics Powerhouse
What do you like best about the product?
I really appreciate the customer service and training from Sprout Social, but most of all, I love the ease of use. It offers everything I could envision that I need for my job, which is fantastic. The initial setup of Sprout Social was extremely easy, thanks to their onboarding process that made everything streamlined. They taught me how to use each part of the platform in a very detailed manner over a few months. #TeamJessicaPlumley
What do you dislike about the product?
The AI portion of the post scheduling could be better. Integrating ChatGPT or other AI chatbots to write stronger content would be helpful. The current AI setup isn't helpful for me.
What problems is the product solving and how is that benefiting you?
Sprout Social makes my job more organized, laying out social requests in a calendar view with easy tagging for reporting, and reduces my workload from ten hours to two.
Sprout Social is MUST if Your Business Has a Social Media Presence
What do you like best about the product?
I absolutely love how you can add all your social media platforms and pick and choose what you want to see on your dashboard. You can see direct messages, comments, likes, and so much more.
What do you dislike about the product?
I dislike how Sprout Social sometimes can be difficult to navigate. Other than that, I personally never really have had any issues. I would just make sure before you start using it, that you do a little training on it.
What problems is the product solving and how is that benefiting you?
I am solving basic problems with Sprout Social, such as not having to go into each platform and like / comment / respond to messages. With Sprout, you can just do it within the program itself. It's SUPER efficient and has made my life so much easier.
Recommendations to others considering the product:
I recommend any professional with a role in marketing/advertising to utilize Sprout Social. It's such a great tool that allows for more effective and efficient social media management and anlaysis.
SproutSocial allows you to publish and respond to comments easily
What do you like best about the product?
I like how easy it is to respond to comments in sprout social.
What do you dislike about the product?
I dislike how junky and busy the platform feels.
What problems is the product solving and how is that benefiting you?
I'm solving my clients' needs to engage with their audience regularly.
Recommendations to others considering the product:
It's a bit pricey but really allows you to keep track of comments and DMs.
Easy to use, great for learning and growth, awesome partnership!
What do you like best about the product?
It is easy to schedule posts with approval workflows for clients.
What do you dislike about the product?
Some posts require mobile posting, defeats the value of scheduling in advance.
What problems is the product solving and how is that benefiting you?
Being able to handle multiple clients easily with data to improve performance.
The best in social media management tools
What do you like best about the product?
The smart inbox easily organizes all of my client's social media platforms and interactions for quick replies!
What do you dislike about the product?
Not being able to post Instagram stories or Carousels or promote content from Sprout on Instagram. This is an Instagram problem, though, not a Sprout one.
What problems is the product solving and how is that benefiting you?
Sprout helps me solve the business problem of too many tools/accounts, which increases my productivity/efficiency for my clients.
Does the job
What do you like best about the product?
Makes it easier to view and respond to social inquiries on multiple platforms
What do you dislike about the product?
User interface is not great. But not hard to navigate once you get the hang of it
What problems is the product solving and how is that benefiting you?
Managing and monitoring Social interactions
Sprout's client support has helped us grow
What do you like best about the product?
The humans. The dedicated support we get for a relatively small account is really incredible.
What do you dislike about the product?
Nothing. We're very satisfied and would recommend it to anyone.
What problems is the product solving and how is that benefiting you?
We're using Sprout for efficiency in social publishing, enhanced social measurement and social listening for current clients and new business.
Amazing UI for scheduling posts and great for metrics!
What do you like best about the product?
I love the ease of scheduling posts. The UI is easy and intuitive.it is also easy to edit picture sizes for specific platforms.
What do you dislike about the product?
It has challenges with scheduling Instagram stories at the time I was using it.
What problems is the product solving and how is that benefiting you?
Mapping out content across multiple platforms all at once really helps with time management.
Recommendations to others considering the product:
The sprout social customer service team is amazing for any questions you may have!
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