Sprout Social
Sprout SocialReviews from AWS customer
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Saves a ton of time!
What do you like best about the product?
Our agency uses Sprout to save a tremendous amount of time on scheduling out content for the accounts we manage. We also frequently utilize the reporting system. I also appreciate that they are constantly working to improve and update their system. They are usually very fast at responding when requesting help.
What do you dislike about the product?
Occasionally posts fail to be sent. Sometimes there is a long wait to get help. Dislike that I can not break down the analytics reports by week.
What problems is the product solving and how is that benefiting you?
Being able to grow and scale our agency while keeping overhead and wasted time at a minimum.
Recommendations to others considering the product:
Definitely worth looking into if you are looking to be able to create, schedule, and monitor various social media accounts or for different clients in one location.
One of the best marketing platform
What do you like best about the product?
The best thing about Sprout Social is how user-friendly it is. Very easy to navigate, analyze data, and schedule posts.
What do you dislike about the product?
I don't like how Sprout Social doesn't yet support IG when we're trying to post more than 1 image for a single post.
What problems is the product solving and how is that benefiting you?
Sprout Social has provided us with great analytics for us to track what is working and what isn't. With the data, we've improved our relationships with our customers.
Pricey, but excellent tool for your business!
What do you like best about the product?
The reports are excellent. I appreciate the ability to be able to have a great glimpse of what is happening with our social media accounts.
What do you dislike about the product?
I wish there was a way to dive deeper into the analytics. Also the posts for the month rankings could be expanded more. I also do not like that the prices have gone up over 1000% in the last 4 years. That's pretty intense.
What problems is the product solving and how is that benefiting you?
My clients now have the opportunity to see their data in a very stylized look, with all the pertinent information available. It helps with credibility with clients and is very valuable in that way.
Recommendations to others considering the product:
Sprout Social provides excellent analytics and delivers a great amount of information to then share with clients or your own organization.
Great analytics platform!
What do you like best about the product?
I love that the reports are all very visually appealing and easy for clients to digest.
What do you dislike about the product?
Sometimes (but very rarely), the reports don't add up to the numbers we find natively in the platform.
What problems is the product solving and how is that benefiting you?
Providing our social media clients with great, colorful, detailed reports about their social results on a monthly basis.
Recommendations to others considering the product:
It works very well with clients that are on multiple social media platforms. It's easy to connect, manage and export reports for the timelines you're looking for.
A Great Resource
What do you like best about the product?
The scheduling software and inbox helps streamline my job.
What do you dislike about the product?
Reporting can be a little confusing to manage.
What problems is the product solving and how is that benefiting you?
Streamlining our social media scheduling.
Simple & Straightforward Product
What do you like best about the product?
Very easy to use publishing tool and and robust historical metrics for each social channel.
What do you dislike about the product?
Social profiles are randomly disconnected, meaning some scheduled posts end up failing to publish. There is also little control over reporting when it comes to customization.
What problems is the product solving and how is that benefiting you?
Maintaining social engagement and reach of company profiles.
Best analytics, full featured, great value
What do you like best about the product?
Sprout has the only 3rd party analytics I will share directly with clients. The analytics, especially for Instagram, are so much better than you'll get anywhere else. And it has really thorough features, like organic location targeting on Facebook.
What do you dislike about the product?
I wish I could manage Facebook groups with Sprout. You can post to Twitter and reply, but you don't have access to Twitter streams, so it's not my favorite for Twitter
What problems is the product solving and how is that benefiting you?
I can have clients approve posts right in the app. The combined inbox is really helpful for our teams approving posts.
User-friendly with a variety of options
What do you like best about the product?
It has saved time with scheduling and report management. Although social media is only handled by a single person at our company, it does have the ability to ease team processes.
What do you dislike about the product?
I haven't run into many issues honestly.
What problems is the product solving and how is that benefiting you?
It helps save time more than anything to have access to all platforms all in one area.
Recommendations to others considering the product:
Talk with the company, explain your needs and they will really tailor your demo to show you its capabilities.
Social Media solved
What do you like best about the product?
We love using Sprout Social at our agency to handle all of our social media planning & reporting. We have also tried the Listening software and have been happy with that too! PLUS having Sprout as a partner for our agency has helped grow our agency. They've referred us to potential clients, are available to answer our questions anytime, and offer educational programs all the time.
What do you dislike about the product?
The calendar viewing is somewhat limited, but they have been improving that. I wish I could upload to an image to my post and then save it to the asset library right from there. The reporting formatting can be tricky as well. If there was a way to copy & paste the charts from Sprout into a document, that would be amazing. But these are very minor struggles. Overall, we have very limited problems or dislikes with Sprout.
What problems is the product solving and how is that benefiting you?
Scheduling social content in advance, managing comments and messages from clients, reputation management through listening software, monthly client reporting is so easy - and so much more. We can manage our large group of social media clients with ease. The smart inbox alerts us when any of our clients get comments, new followers, messages, etc - this saves our team so much time wading through all of the accounts that they manage on the individual social channels. We love working with Sprout Social!
Recommendations to others considering the product:
Sprout Social is a high-quality social media scheduling and reporting software. But beyond that, they are a growing company that is focused on making technological advancements for their clients. They are always innovating, adding new features, listening to feedback, and more. They work with us to help our company achieve our goals. They are invested in our success.
Best Social Media Management Software On The Market!
What do you like best about the product?
The ease of use for this platform is 10 out of 10. The reporting is super clean. Everything about Sprout Social is money!
What do you dislike about the product?
There isn't much I dislike about sprout to be honest.
What problems is the product solving and how is that benefiting you?
Our agency is running super detailed social media management for multiple top tech companies using the platform. It is solving all of our problems by managing all the posts and data into one centralized platform.
Recommendations to others considering the product:
Awesome platform. Well worth the investment!
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