Sprout Social
Sprout SocialReviews from AWS customer
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One-stop Shop for any Social Media Management
What do you like best about the product?
As a social media manager, I need to operate multiple accounts, schedule their posting, and track how those posts are doing. I love that I can do that all on one user-friendly platform with all the analytics I need. I'm also a huge fan of the "messaging" center where I can respond to all my incoming messages on all platforms in one place.
What do you dislike about the product?
I wish there were more features for Instagram. I post carousel and videos often, which don't have an easy automation for posting so I have to instead do it through the app regularly, taking away from my scheduling system.
What problems is the product solving and how is that benefiting you?
I have finally been able to track our followers (and loss of followers) being able to capitalize on our busy seasons and low seasons within our Instagram community, which makes it easier for me to strategize my content throughout the seasons.
Recommendations to others considering the product:
While choosing social media management platforms, Sprout Social was the best at providing everything I needed. It is user-friendly and has abundant analytics. As a small organization, this was the best choice knowing we can upgrade our account to obtain more features as our organization also grows.
In short, absolutely amazing.
What do you like best about the product?
Oh man, just one thing?! Well, in that case...I love Sprout's reporting. It's extremely easy to read and process, as well as intuitive and helpful. Within a glance, I can see all of the top things I need to know that I didn't even know that I needed to know.
The publishing system is also super easy to use, intuitive and great pain-free.
The publishing system is also super easy to use, intuitive and great pain-free.
What do you dislike about the product?
Cost. I would love to utilize the platform more with my team, but the cost per user is just a bit extreme. It would be great to have a team pricing option to allow more people the ability to be on the account for a lower cost.
What problems is the product solving and how is that benefiting you?
Scheduling and planning out posts. This has always been difficult for us as an organization, but Sprout has made it easy for us to plan better and schedule out posts with ease.
Quick and Concise
What do you like best about the product?
Sprout Social allows me to quickly and easily monitor the progress of all my clients, and export high level data for executives that makes sense and empowers decision making.
What do you dislike about the product?
The user interface for adding/removing profiles is always a bit tricky for me. The usability isn't perfect, but I eventually figure it out.
What problems is the product solving and how is that benefiting you?
Sprout Social allows my team to quickly analyze content performance and make tweaks over time to optimize and fuel growth - for both content engagement and overall channel growth.
Quick and easy review of social media KPIs.
What do you like best about the product?
The most helpful part of Sprout Social is being able to review our analytics in real time for our chosen internal metric goals. We also love the ability to measure ourselves versus competitors in our field. Also auto-publishing is a labor saver.
What do you dislike about the product?
As with any corporation SAAS offering, we always wish it could be a bit cheaper. That's nitpicking, but this section is required.
What problems is the product solving and how is that benefiting you?
Measuring our efforts versus our advertising spend to verify our strategies. Also the ability to know how many people are leaving our platforms gives us greater context.
Recommendations to others considering the product:
Understand your social strategy and scheduling before choosing a robust platform like Sprout Social.
Concise, simple, yet highly functional
What do you like best about the product?
Sprout makes syndicating posts out to other networks extremely easy. If I create a post for one of my Facebook pages, I can post it, then duplicate that post automatically to be shared on another network. The publishing calendar is also extremely easy, especially if I am going on vacation or where I won't be at my computer for an extended period of time. I can schedule my posts, then just go on vacation without any worries. My posts always go out.
What do you dislike about the product?
Sometime posting videos are more complicated than they need to be. I will complete all required fields, use the correct video codec, but it still will not let me send the post. Errors are fine, but it doesn't tell me why it won't let me send the post. No error messages, or red flags to correct, just a greyed out "Send" button.
What problems is the product solving and how is that benefiting you?
The biggest problem we have solved is the publishing calendar issue for auto posting. Having the option to schedule posts on all networks for weeks and weeks makes things so easy for us.
Recommendations to others considering the product:
This is an inexpensive, yet expansive social media management platform. Easy to use, with features for a simple or pro user.
Great tools and analytics
What do you like best about the product?
I use Sprout Social for my Etsy store. It's a bit of a luxury, but I find that having easy analytics across my social media channels really helps.
What do you dislike about the product?
I wish that you'd include hashtag searches in the basic plan, and I also use linkin.bio, which you don't support. I use Later to schedule my image posts because of that.
What problems is the product solving and how is that benefiting you?
I've actually kept up with my social media feeds, even though I'm a one-(wo)man-band who also has a full-time job. There are so many features that I'd like to have the time to dig into.
Recommendations to others considering the product:
They have the best analytics for my store, and they keep adding new features. I also appreciate how quickly their customer service staff gets back to me.
Making social easy with Sprout Social
What do you like best about the product?
The best part about Sprout is the ability to schedule (and re-schedule) posts across multiple platforms.
What do you dislike about the product?
The future of Sprout will be exciting! I would love to see more incorporation of search and post features embedded right into the platform.
What problems is the product solving and how is that benefiting you?
As a small agency owner, I have SO MUCH to do on a day-to-day basis. Sprout helps me save a lot of time and a lot of worry. It's wonderful knowing that at least one portion of my business will run smoothly, without question!
Recommendations to others considering the product:
Take the time to review all the tutorials and videos - I jumped in, thinking I could figure it out on my own. While it is very user-friendly, you can get so much more value from the software if you go through the tutorials. Also, this is good advice not only at the beginning but also definitely go back, every now and again, to refresh and update your skills.
Great user friendly platform!
What do you like best about the product?
The interface of Sprout Social allows for easy use for both my team and clients!
What do you dislike about the product?
On occasion the platform gets glitchy which can result in confusion.
What problems is the product solving and how is that benefiting you?
It allows me to organize 15 social media accounts and set up workflows with my clients.
One-stop social media management
What do you like best about the product?
Sprout’s platform is easy to learn and navigate and makes managing social media simple and fun!
What do you dislike about the product?
I would like to be able to see historical posts on the calendar.
What problems is the product solving and how is that benefiting you?
Reporting statistics and trends that show positive results, plus it helps determine what content to post going forward.
Overall, a great tool
What do you like best about the product?
The asset library and publishing tool are excellent as is the reporting.
What do you dislike about the product?
There are still some features which are missing such as the ability to easily duplicate posts across channels
What problems is the product solving and how is that benefiting you?
The inability to duplicate posts across channels proves costly. For the price, there should also be a hashtag generator (hashtag monitoring).
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