Sprout Social
Sprout SocialReviews from AWS customer
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Love Sprout Social !
What do you like best about the product?
Used Sprout for 5+ years as a social media manager/strategist and definitely think it boasts the best reporting, scheduling and user-friendly interface in the space.
What do you dislike about the product?
Wish it was easier to view multiple feeds (like in Hootsuite). Also wish we could see whether or not images are optimized for each platform. Wish we could export reports as Power Points so we could edit or ad information.
What problems is the product solving and how is that benefiting you?
As social media manager for an international SaaS company, I need to be able to delegate tasks effectively 24/7. The smart inbox allows me to assign tasks to our sales team, support team and field marketers effectively and leave an easy-to-follow paper trail showing who is responsible for what task.
Recommendations to others considering the product:
Definitely consider using Sprout if
Sprout Social Solid For Beginners
What do you like best about the product?
Sprout Social is a nice social media and community management tool for any company that is looking to manage their social media platforms across all channels. From Facebook to Twitter, the application does a really good job of allowing users to manage and track keywords relevant to their business.
What do you dislike about the product?
The keyword tracking system is a little clumsy and could use improvement. There's also not really an option for managing Facebook or Twitter campaigns, which is a little disappointing.
What problems is the product solving and how is that benefiting you?
Being able to manage multiple platforms and profiles within one app is very useful and it helps save time when it comes to scheduling content posts for the week or month, depending on the content schedule that a company operates under.
Recommendations to others considering the product:
I would suggest using SproutSocial if you are specifically looking for community management from a social media standpoint. It works well and even though it is not necessarily the end all for solutions, you can do much, much worse.
Great for Social Media Marketing Managers!
What do you like best about the product?
I'm a Social Media Department of one and this platform allows me to get both a macro and micro analysis of my platforms. It's easy to export all of the information and even tells me my highest performers (in terms of engagement, social interaction) which plays perfectly into my social giveaway programs.
What do you dislike about the product?
I would like to be able to queue videos for Facebook and Twitter. I can do it directly on Facebook's publishing platform, but Twitter doesn't let you queue posts so I have to post it at the exact time I want it to go out.
What problems is the product solving and how is that benefiting you?
Platform management, engagement strategy, macro growth
Recommendations to others considering the product:
Do the 30 day trial, utilize as much as the platform as you can, and then attempt to back to your old platform. If it seems painful, that's because it is. For any beginners, small companies, or small departments, this platform lays out all of the information you need to not only get a handle on your channels, but excel in growing them.
Stellar Social Media Management Tool
What do you like best about the product?
Sprout Social is well-thought out, continually planned, feature-rich, and it works in convenient ways to do exactly what it's suppose to do. It's always solid, and their team is forward-thinking, considering how the tool will work into the future.
What do you dislike about the product?
I would not use the word dislike. If you've used other social media management dashboards, there is some learning curve at first. But that would be true in any circumstance.
What problems is the product solving and how is that benefiting you?
The Smart Inbox helps me save time and be more efficient in responding to others on social networks. Further, the ability to monitor key words works very well!
I love being able to schedule green messages in bulk at one time for a number of months giving me more time to engage with client followers.
I love being able to schedule green messages in bulk at one time for a number of months giving me more time to engage with client followers.
Recommendations to others considering the product:
The reporting features with Sprout Social are awesome! The reports alone make the tool worth the price of admission. But you'll love the other features -- The future looks bright having peeked under the hood of future releases. :)
Love Sprout for Community Management!
What do you like best about the product?
Sprout has an easy to use interface and they are always the first with new developments in social. I also love their continued learning articles.
What do you dislike about the product?
I don't think the Sprout Queue works properly. Typically, it would schedule posts at odd hours and grouped together. I would like to be able to set more parameters on my Queue.
What problems is the product solving and how is that benefiting you?
Our team is able to collaborate on tweets and posts and community management is easier with saved searches and other features with the news feed.
Couldn't live without Sprout
What do you like best about the product?
Sprout Social offers everything a social media manager could need to compose, schedule, respond and monitor social interactions. Sprouts tool seamlessly allows multiple users to draft and publish content. I really don't know where we'd be without the opportunity to post the same message multiple days/times at a time.
What do you dislike about the product?
I wish Instagram integrated more with Sprout Social, though I know that's more Instagram's fault than Sprout's. The cost can really add up once you add multiple users.
What problems is the product solving and how is that benefiting you?
Sprout has allowed us to respond faster to social media posts and post our messages when our users are most likely to see them.
Recommendations to others considering the product:
The 30 day trail is a great way to see how much better this social media tool is than other products on the market.
Sprout Social Review
What do you like best about the product?
Sprout Social is a great platform for managing your social accounts and support with a small team. I love that I can schedule content in advance on all of my social channels, which leaves time for working on other things. I also like that Sprout allows me to assign tasks to other team members and save history with people's social profiles. It has a clean user interface and is really easy to use. They also have an excellent support team.
What do you dislike about the product?
I'm hoping for more Instagram options in the future, but Sprout continues to roll out new features.
What problems is the product solving and how is that benefiting you?
We use Sprout for automating our social media efforts. Using this platform has saved me time and energy from sifting through all of our channels to identify mentions, inquiries and influencers.
Recommendations to others considering the product:
Definitely set up some time to learn about all of the features. There are so many great things that they offer and it would be a shame to see some of it go underutilized!
Sprout is great!
What do you like best about the product?
easy to use and manage multiple accounts across various business groups.
What do you dislike about the product?
Can be cumbersome interface at times and concindusing on how to schedule.
What problems is the product solving and how is that benefiting you?
Needed to manage social for 4 different bus groups.
Fantastic Social Media Management Platform
What do you like best about the product?
I love Sprout Social's Inbox feature. It ensures that I never miss a mention or message!
What do you dislike about the product?
I wish that LinkedIn for Universities was supported with publishing.
What problems is the product solving and how is that benefiting you?
I LOVE that Sprout Social enables me to engage users via Instagram and receive rich analytics about the platform. No other service offers such comprehensive analytic data.
Decent
What do you like best about the product?
Sprout is a decent platform that allows for publishing, scheduling, and engaging with followers.
What do you dislike about the product?
Single stack feed instead of multiple stacks. So, it's not that easy to find a post when you're looking for it. Stick to HootSuite if you like side-by-side stacks.
What problems is the product solving and how is that benefiting you?
Managing accounts for multiple clients, Sprouts makes it easy and it's affordable.
Recommendations to others considering the product:
Do your homework. It's a decent tool and does what it says it will, but some are better.
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