Sprout Social
Sprout SocialReviews from AWS customer
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Excellent tool for social network management and content publishing.
What do you like best about the product?
We have had no problems using Sproud Social for planning and publishing content on the different social networks managed in our organization. Sprout provides us with a fairly intuitive and navigable user interface, it is very easy to use to schedule publications and manage different social networks in the same environment. Their customer service has always been responsive and has provided quick and efficient responses whenever we have called on them.
What do you dislike about the product?
This would only be the fact that your integration to manage Instagram's direct messages is not working, we would love to be able to manage it from the Sprout Social platform, however we understand that this is a problem faced by this type of applications mostly.
What problems is the product solving and how is that benefiting you?
Through the use of this tool we have been able to experience not only an optimization of our social media workflows, but also that our teams (especially marketing and success of our customers) remain synchronized and all our social networks updated. Sproud Social has represented an orderly and efficient administration of our social networks while saving time and resources.
Recommendations to others considering the product:
It is undoubtedly a tool I would recommend to manage social networks and content publishing individually or collectively without complications or loss of time. It is not difficult to use and has an excellent training and customer service team, it is worth trying.
Incredible marketing with a prestigious experience.
What do you like best about the product?
I really like that the software is very feasible for any kind of marketing, whether it's mail marketing, social networking, digitalization, content management. It's actually very complete and covers an incredible scope. Simple factors like interface and support are also excellent.
What do you dislike about the product?
Basically I would improve some designs in the interface, I don't have problems with the agility of the interface only in the themes.
What problems is the product solving and how is that benefiting you?
We are making a solid effort to be able to cover all the marketing process in the organization, it has given an excellent performance to strengthen each one of the work areas. We have oriented our needs to Sprout Social and the result has been as expected.
Recommendations to others considering the product:
We perform well, I recommend it because it helps me have exceptional efficiency and has proven that it can influence many parameters of digital marketing. It helps a lot and you will have a great tool at a comfortable price.
Acquire more social aspects on a large scale.
What do you like best about the product?
The most remarkable thing from my point of view is that Sprout Social maintains a slight flexibility in its facilities in an incredible way, according to the simplification of social publication on different platforms with large existing groups, the commitment of the effectiveness of each task pending, the constant reviews of the marketing campaigns carried out for the authentication of interest between different individuals, the analysis of the work processes that are executed and the provision of efficient services to each of the clients that an organization acquires, being very intuitive, necessary and at the same time striking in productive terms.
What do you dislike about the product?
Instagram integrations with Sprout do not adequately adapt to our existing needs, since it should be noted that our audiences respond more effectively to the real-time publications that we execute on these advertising and interactive platforms, which means that there is no opportunity of a more stable programming with said social application, being a problem on a large scale, since it is one of the areas in which potential high-power clients are grouped.
What problems is the product solving and how is that benefiting you?
Sprout Social is being used by our communications and customer relations team, since they unify similar branches when interacting with the users of the facilities that we acquire, in more explicit terms, it should be noted that we implement this software with the aim of optimizing efforts in social networks and thus be able to fortify our marketing to more considerable results in a massive environment, including the proper administration of all the social platforms that we acquire from one place, drastically reducing the time it takes for these jobs, including mentions. in these digital facilities about our content.
Recommendations to others considering the product:
Sprout Social is ideal for scheduling the publications you want to make with content related to the services and products that your organization offers, precisely to execute these operations in advance, to drastically reduce time for the use of other tools necessary to the work flow of a certain company, including monitoring the performance of various publications on different platforms, for the correct monitoring of mentions in these digital areas, and thus determine them with considerable speed.
A great way to grow and maintain your social media presence
What do you like best about the product?
When you log into the application for the first time, you will immediately understand what is located and where, and you can get started. All tabs are designed to look as unambiguously as possible, which greatly simplifies life. In general, the interface here is simply wonderful, convenient, and accessible for everyone.
What do you dislike about the product?
I hope they add the Instagram story scheduling feature soon. I sometimes have difficulties reaching customer support from time to time.
What problems is the product solving and how is that benefiting you?
Social monitoring of the brand and competition has boosted our sales, centralized analytics and reporting made sure that we are always sure what the best way is to engage our audience.
Love using this
What do you like best about the product?
I love how easy it is to navigate, everything is so easy to locate.
What do you dislike about the product?
When pulling reports you have to be extremely careful with the dates as they am easily switch up on you.
What problems is the product solving and how is that benefiting you?
I use this to do all social media reporting, it is honestly a life saver so I don’t have to go through the apps themselves. Saves so much time and extra research
Recommendations to others considering the product:
I would definitely use this platform over any other listening tool. I’ve worked with all others and still keep coming back to Sprout.
I love Sprout so much I upped the contract
What do you like best about the product?
Easy scheduling. Post previews so I know posts when look good when live. Post time suggestions based on when our audiences engage the most. Awesome analytics and workflows to keep our team moving fast. What's not to love??
What do you dislike about the product?
One tiny nitpick is that you can't edit one post across channels. It would also be nice if you could tag accounts in photos in Twitter and LinkedIn, but that's an API issue with the social networks, not Sprout.
What problems is the product solving and how is that benefiting you?
Saving a tone of time and effort in scheduling posts across channels and reporting in depth to quickly find actionable insights.
Great Social Media & Google My Business Management Platform
What do you like best about the product?
Sprout allows us to pre-schedule GoogleMyBusiness posts and manage reviews within a single platform.
What do you dislike about the product?
Our business (like many service businesses) have many Google My Business profiles, but Sprout limits the amount of "profiles" that you can add per tier level. We don't need any special perks, just the ability to post from all of our locations.
What problems is the product solving and how is that benefiting you?
We are automating social media and google posts, saving our marketing team lots of time and giving us powerful consistency on our platforms.
Easy to use
What do you like best about the product?
Easy to configure and use. You can manage different Social profiles (Twitter, FB, YT, Pinterest) and you can do a benchmark adding the competitors' SN profile
What do you dislike about the product?
Reporting: not all the FB's KPIs are available and if you need to customise the report you have to pay
What problems is the product solving and how is that benefiting you?
Manage in efficacy way SN's profile
Recommendations to others considering the product:
Ready to use and very useful to share standard reports internally and with clients
Sprout for scheduling & reporting
What do you like best about the product?
The scheduling works well! We've used other scheduling tools in the past, and they've left much to be desired. These work as they should, post on time, and are easy to navigate.
Reporting is easy to understand. We send our reporting along to our clients, and many of them are not as versed in social as we are. Reports are straightforward, and the graphs and images are easy for everyone to understand.
The social listening tools are fantastic too! It's easy to search for hashtags and specific terms around our campaigns to see how users are interacting with our content across all social channels. Definitely a good benefit to have.
Reporting is easy to understand. We send our reporting along to our clients, and many of them are not as versed in social as we are. Reports are straightforward, and the graphs and images are easy for everyone to understand.
The social listening tools are fantastic too! It's easy to search for hashtags and specific terms around our campaigns to see how users are interacting with our content across all social channels. Definitely a good benefit to have.
What do you dislike about the product?
The process to edit and duplicate posts is a bit clunky. In other programs I've been able to mark each post to go to multiple channels. On Sprout, I can only do that in the creation - I can't edit to add another channel to a specific post.
The approvals process is a bit odd as well. We can only have internal approvals within the company. Our clients aren't able to approve unless they are also Sprout members (they're not and have no other reason to be), which makes it a bit clunky to get our approvals for comms plans through each week.
The approvals process is a bit odd as well. We can only have internal approvals within the company. Our clients aren't able to approve unless they are also Sprout members (they're not and have no other reason to be), which makes it a bit clunky to get our approvals for comms plans through each week.
What problems is the product solving and how is that benefiting you?
We have more information in the reporting than we've had before! Clean reports to show clients, and to find different angles to tell the stories we need to be telling.
Recommendations to others considering the product:
Schedule time with a Sprout rep to walk through all of the tools. We all benefitted from these walk-throughs, and so glad we did them!
Sprout review
What do you like best about the product?
I like the reports tool because I can quickly export analytics
What do you dislike about the product?
I don't like how the reports for multiple platforms exports - I'd love to have all the same info for each platform in the same column. As it is, I have to copy and paste information together, and that takes time.
What problems is the product solving and how is that benefiting you?
We solve problems by using scheduling, so we can pre-schedule content. The benefit we've realized has been using the analytics tool, especially for third party deals with have.
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