Sprout Social
Sprout SocialReviews from AWS customer
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Straightforward and Inclusive
What do you like best about the product?
-Competitor Tools
-Publishing Capability
-Monitoring
-Cross Channel Reporting
-Publishing Capability
-Monitoring
-Cross Channel Reporting
What do you dislike about the product?
-Sometimes Instagram has been unreliable, but it seems to be fixed.
-Instagram is currently not linking up properly in reporting
-I wish the pricing was a bit more affordable for some of the premium features
-Instagram is currently not linking up properly in reporting
-I wish the pricing was a bit more affordable for some of the premium features
What problems is the product solving and how is that benefiting you?
-Keeping Track of engagements and campaigns.
-Seeing what works for each platform individually and combined
-Customer service: If a specific problem arises I use key words to check and see.
-Over the weekends, I used to have trouble keeping up and posting, now I can schedule.
-Seeing what works for each platform individually and combined
-Customer service: If a specific problem arises I use key words to check and see.
-Over the weekends, I used to have trouble keeping up and posting, now I can schedule.
Recommendations to others considering the product:
-Make sure your accounts stay linked
One of the best social media monitoring tools available today.
What do you like best about the product?
It has a very clean interface. Everything is well organized and I've never had a problem with reporting, connections, etc.
What do you dislike about the product?
I feel that it's a little expensive compared to other services out there.
What problems is the product solving and how is that benefiting you?
Sprout Social excels at social media analytics and management. We also love the hashtag monitoring as it keeps us on top of our clients' competition.
Recommendations to others considering the product:
It's one of the better SM management tools out there.
An organized easy way to keep track of everything.
What do you like best about the product?
I love that all of my social is in one place so that I never miss a comment or mention.
What do you dislike about the product?
The downside is that the auto publishing messes with the algorithm and makes us preform worse.
What problems is the product solving and how is that benefiting you?
It has helped us delegate responsibilities more efficiently and effectively.
Recommendations to others considering the product:
I recommend Sprout social to all of my friends because it makes my life easier. It helps me be more organized and use my time more wisely.
Sprout has made our internal review process more efficient!
What do you like best about the product?
I like that I can view content on mobile easily and approve things very quickly.
What do you dislike about the product?
Sometimes there seems to be glitches where posts do not get approved or show up the first time.
What problems is the product solving and how is that benefiting you?
We have optimized our workflow.
Wonderful organizational tool
What do you like best about the product?
I love planning posts in advance so if last minute changes need to be made, the bulk of the post is ready to go. I can see what is happening each day and it helps me know what I am going to be focusing on.
What do you dislike about the product?
There is nothing I can think of at this time
What problems is the product solving and how is that benefiting you?
I can organize posts better than just making a chart in Excel or Google.
Sprout social review
What do you like best about the product?
I like that I can easily link all of our accounts. On other platforms there are sometimes limits.
What do you dislike about the product?
I think the reports could be easier to set up. It’s a little overwhelming at times.
What problems is the product solving and how is that benefiting you?
We benefit best with scheduling social media post.
Sprout Social - A Comprehensive But Streamlined Social Solution
What do you like best about the product?
Sprout Social is easily the most comprehensive but also streamlined and easy to use social solution I've ever found. I've used multiple social management programs, but none of them have the features Sprout does while still being user friendly.
What do you dislike about the product?
The private messages feature could definitely use some work. It's somewhat confusing to have everything listed together, and while you can reply to conversations individually, it's still not that easy to use. I typically reply to messages through the native platform interfaces and do everything else through Sprout.
What problems is the product solving and how is that benefiting you?
As a digital marketing associate responsible for social copywriting, scheduling, and monitoring, Sprout Social has been really helpful. The calendar view helps me see what I have scheduled for each day, and the homepage analytics views help me get a quick, at a glance look at how our social is doing on a regular basis.
In addition, the hashtag monitoring feature helps with tracking buzz about specific initiatives or events.
In addition, the hashtag monitoring feature helps with tracking buzz about specific initiatives or events.
Recommendations to others considering the product:
Sprout Social is so worth it! I've convinced other friends and former colleagues to switch to Sprout Social for their businesses and organizations. I honestly couldn't imagine working on social media without Sprout.
Sprout helps me save time collating my social channels
What do you like best about the product?
The inbox highlights search keywords from my geographical region alerting me to ongoing discussions or issues.
What do you dislike about the product?
I never use their interface for reading my own channels - still go directly to the source as it is usually easier or more features.
What problems is the product solving and how is that benefiting you?
It allows us to respond more quickly to customers and be more up to date with trends.
Decent tool for monitoring social
What do you like best about the product?
My customer support team tags me when there is a sales lead talking about our business on twitter. It's nice that I get email alerts about that!
What do you dislike about the product?
The interface leaves much to be desired. First, I cannot reply directly from the sprout thread using my twitter handle. Second, its difficult to distribute the link (other than use the share by email button).
What problems is the product solving and how is that benefiting you?
Our support team monitors our social mentions and tags in my sales team to jump into convos and create opportunities
Good resource once you learn the platform
What do you like best about the product?
The data and analytics the platform provides.
What do you dislike about the product?
There is definitely a learning curve at first.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy for me to schedule posts and keep track of messages accross all social media channels.
Recommendations to others considering the product:
Have patience learning the platform, its a big time saver once you know it!
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