Sprout Social
Sprout SocialReviews from AWS customer
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Super easy social media management
What do you like best about the product?
Sprout Social has a great interface, and I think it is one of the best social media management tools I have used.
What do you dislike about the product?
I really haven't had any problems with Sprout Social.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it incredibly easy to manage many social media accounts at once.
Sprout is great!
What do you like best about the product?
It's constantly improving and new features are added regularly!
What do you dislike about the product?
I don't have anything to complain about.
What problems is the product solving and how is that benefiting you?
The history is a great tool to look at how we connect with our clients.
Recommendations to others considering the product:
Go for it, it's a great tool and the company is great too!
Marketing Specialist
What do you like best about the product?
I like that I can schedule posts ahead of time.
What do you dislike about the product?
I wish I could edit my pictures right on the sight for Instagram. I have to post Instagram mostly from my phone app
What problems is the product solving and how is that benefiting you?
No problems accept the Instagram piece. It saves a ton of time not having to go into each social media format to post.
Recommendations to others considering the product:
You will love it, it saves a ton of time. It is very efficient and easy to use.
So easy and streamlined!
What do you like best about the product?
I love being able to post on multiple social media platforms at once. I don't have to go to multiple sites to queue posts - it's all in one convenient place! I've also found the optimal post times feature to be incredibly helpful. I used to spend hours researching the best times to post on social media, but Sprout Social automates this process and caters it to my specific audience. It saves me so much time! I also like the calendar layout of the publishing page. Having a visual element to see when I have post schedules is incredibly helpful for ensuring that I keep up with our established content calendar. I can see gaps and opportunities for posts, all laid out in one place.
What do you dislike about the product?
Because I submit posts for approval by my supervisor, it can be a bit confusing and hard to rectify when one of my posts doesn't get approved by its scheduled time. The notification that the post wasn't made is hard to find.
What problems is the product solving and how is that benefiting you?
I've been able to greatly increase audience engagement with our media through Sprout Social. While we used to only post once a week, now we're able to increase the number of posts we make, thus increasing our audience. When we conducted a big day of fundraising a couple weeks ago, we were able to seamlessly make multiple posts throughout the day. This encouraged people to check out our fundraising page multiple times, therefore increasing our total number of donations!
Recommendations to others considering the product:
I've found Sprout Social to be extremely helpful regardless of industry. Any company or organization you work for that balances multiple social media platforms will benefit from this platform.
Sprout is the best!
What do you like best about the product?
I love that you can monitor all of your brand's social media platforms as well as tracking brand perception and overall analytics
What do you dislike about the product?
I wish sprout had a Facebook moderation feature.
What problems is the product solving and how is that benefiting you?
we have realized the importance of social media and how it can shape a brands perception in the mind of the consumer
Great option for managing multiple social accounts.
What do you like best about the product?
Scheduling posts across multiple platforms.
What do you dislike about the product?
The pricing is a bit high in comparison to other providers.
What problems is the product solving and how is that benefiting you?
Helps cover multiple accounts with scheduled posts. The reports are very useful as well.
Recommendations to others considering the product:
If you can afford the cost, it's the best system out there.
SproutSocial excels in user interface simplicity and customer service quality
What do you like best about the product?
While all social media management tools offer similar products to get the job done, SproutSocial truly differentiates itself with its easy-to-use interface and deep care for serving its customers/clients.
What do you dislike about the product?
Still waiting on a comprehensive, open API to connect our in-house reporting tools and increase efficiencies. As a current user of SproutSocial, I know they're working on this feature but am still unsure when it will be completed to the extent that we need.
What problems is the product solving and how is that benefiting you?
SproutSocial helps us plan content for six of our main social media channels, easily pull original and custom reports, listen to a variety of different hashtags, accounts and topics, and answer the hundreds of inbound messages/comments we receive in a timely, organized manner.
Recommendations to others considering the product:
I'd advise reviewing all the different tiers SproutSocial offers since only certain features are offered at particular tiers. We started out at a more basic level but have upgraded over the years to their enterprise account and it was well worth it. In the top tier, you can expect to spend more money on the tool but you also get access to all the new and upcoming features as well that may be in beta testing. We've love to have a say in the new, upcoming products to help shape them to our business needs.
A great time-saving product that stays on top of updates!
What do you like best about the product?
The program is easy to navigate and has a great approval system for when small or large teams are working on a single project.
What do you dislike about the product?
A few small features that could be updated (mostly on the mobile app), and it is rather costly.
What problems is the product solving and how is that benefiting you?
Sprout is saving our team time on social media marketing, improving our efficiency and allowing up to increase our posting regularity. We're able to connect more often and more thoroughly with our fans.
Recommendations to others considering the product:
Reach out to Sprout Representative by email or phone if you would prefer a more personalized session prior to getting started with Sprout. Matt was a huge help in ensuring that the plan we selected would meet all of our requirements.
Great tool even if you're focused on B2B rather than e-commerce or B2C.
What do you like best about the product?
The Sprout Social system is very intuitive for scheduling posts and looking at their performance. Even for a B2B-focused organization with social media being an additional duty of a non-marketing person, this gives insights.
What do you dislike about the product?
I don't like that scheduled Tweets almost always don't have the associated preview or card from the incorporated link included in the tweet that is published.
I would also like to be able to tag individuals in posts scheduled through LinkedIn.
I would also like to be able to tag individuals in posts scheduled through LinkedIn.
What problems is the product solving and how is that benefiting you?
The biggest problem we're solving is time management. We can still have a daily presence on social media that makes us look active, even if we have to compress the time we have for posting into a small section of each day or week.
Recommendations to others considering the product:
As your social media program grows, reconnect with your Sprout Social team about how to use more of the features in both the basic and Premium versions.
Well, I use it everyday. It is the best for scheduling
What do you like best about the product?
Honestly, Scheduling my posts is the most helpful and important thing at the moment. Also the analysis is very helpful.
What do you dislike about the product?
The only thing I don't like is that you can't post multiple pictures for an Instagram post. Each time I try it gives me error.
What problems is the product solving and how is that benefiting you?
it solves the problem of going to multiple platforms and having to repost and schedule on those platforms. The benefits is the analysis.
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