Sprout Social
Sprout SocialReviews from AWS customer
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Great social media tool
What do you like best about the product?
The tool is easy to use and I like the analytics available. It makes social media management a lot easier
What do you dislike about the product?
The tool is a bit pricey for smaller companies.
What problems is the product solving and how is that benefiting you?
Post scheduling and monitoring. Sprout Social makes it easy to generate reports and see what is working on your strategy
Recommendations to others considering the product:
It is a great tool, helps social media management and analytics. Easy to use and generates nice looking reports
Great Social Media Management Tool
What do you like best about the product?
Compared to other management tools, Sprout offers the most must-haves that you didn't know you needed. When wanting to change the time a post is supposed to go live, you can drag and drop the post to a different time slot in the calendar. Most other tools require you to go into the post and change the time. This might not seem like much, but when you need to readjust your calendar, this saves you a lot of time. I also love the fact that you can schedule a retweet for Twitter.
What do you dislike about the product?
The UI could be more straightforward and more intuitive. Often, things that you are looking for are buried under a set of menus.
What problems is the product solving and how is that benefiting you?
It solves most social media management needs. Like I stated for the What I like best section. Being able to schedule a retweet and also having the ability to drag and drop a post to change the time it goes out is great.
Recommendations to others considering the product:
Give it a try. My previous company switched from Sprout to another platform, and some of the features were deeply missed.
Easy to use and keeps me very organized
What do you like best about the product?
I like that I am able to post content to several different social media pages in the click of the button. Sprout keeps me organized and saves me time from week to week.
What do you dislike about the product?
It can be on the pricey side for a small company. I also had to reconnect profiles every few months for sometimes things would disconnect.
What problems is the product solving and how is that benefiting you?
It has saved me many many hours! I am able to pull reports, create posts, and see my scheduled posts with a quick glance on the calendar.
My favorite platform for scheduling, monitoring, and analyzing social
What do you like best about the product?
I started using Sprout Social 3 years ago, and it's improved a lot over time.
What do you dislike about the product?
The integrations occasionally break, and the analytics are different than they are on native social platforms (it's hard to tell which is correct).
What problems is the product solving and how is that benefiting you?
Sprout lets us manage all of our social media platforms from one place. It's perfect for a B2B company like ours.
Scheduling content is super easy
What do you like best about the product?
It's easy to schedule content and edit for each platform
What do you dislike about the product?
The interface is a little overwhelming and difficult to navigate if you aren't a seasoned pro or are learning it on your own.
What problems is the product solving and how is that benefiting you?
Previously I would have to schedule a post on one platform and then have to open up a new post and either type it out or copy paste and make changes for the next scheduled post, but now I can just duplicate or schedule and duplicate all at once which makes it so much easier and less time consuming.
Recommendations to others considering the product:
One of the best options out there for social media management and analytics, just be prepared to have to really make an effort to learn how to use it.
Easy to use platform
What do you like best about the product?
Everything is in one place! I like that I can see my calendar, platforms and users in one dashbord.
What do you dislike about the product?
Sometimes is glitchy - can't customize the dashboard.
What problems is the product solving and how is that benefiting you?
Content calendar management. Having multiple users on a team manage social media.
Powerful robust SMMM tool
What do you like best about the product?
The optimal send time capabilities within the social publishing tool.
What do you dislike about the product?
Reporting is very limited and can not pull in generic data seen within native platforms.
What problems is the product solving and how is that benefiting you?
Having a unified scheduling platform for SMM.
Sprout Social Review
What do you like best about the product?
I like that I can see all of the notifications for my Twitter, LinkedIn, and Facebook accounts in one place so I know I'm not missing anything and don't have to check multiple sources.
What do you dislike about the product?
I dislike that there's no section where I can see all of my completed posts so I have to unhide them to be able to look at them again.
What problems is the product solving and how is that benefiting you?
I'm able to see what customers are saying quickly and easily and respond to them in a timely matter. It has improved our customer service and social engagement.
"Planning Game Changer"
What do you like best about the product?
It used to take me days to plan the majority of the social substance for the 3 brands I oversee, yet having the option to put it across the board spot (and set up repeating posts) has been a colossal help for me.
What do you dislike about the product?
I wish there was an approach to have individuals without real records go into the product to survey. The blessing is extraordinary, however the general population who endorse my work needn't bother with full access to everything inside the product. My workaround has been to placed it in broadened List configuration and fare a PDF, yet even that is somewhat inconvenient.
What problems is the product solving and how is that benefiting you?
It spares time by not hauling and drop my social substance into each unique stage from an exceed expectations sheet.
Recommendations to others considering the product:
Their introduction procedure is extraordinary. Like week by week trainings that are an hour long. It's a major ordeal. Which is fine, yet I simply didn't feel like I required that. appeared somewhat inefficient of time. It's natural enough to not require the preparation.
Best social media management software on the market!
What do you like best about the product?
I absolutely love how user friendly/intuitive it is. From the way it's structured, to the way you can collaborate, assign tasks, monitor all social messages/engagements, and analyze reports--it's the best one I've used--and I've used a handful! I love how you can run competitor reports, cross platform reports, and even team reports. I love how the publishing has three different views: month, week, and list. The list view allows me to export the month into a PDF and allows the client to see the visual and written content for each post so I can get it easily approved.
What do you dislike about the product?
The only feature I wish it had, was the ability to edit what the "compared to" section of time is in reporting. It automatically does the most recent time period based on the selected amount of time (for example: If I wanted to know what Q2 numbers were, I would select those three months, and it would compare those numbers to Q1--the most recent 3 months before that). However, there are times it would be more beneficial for me to compare it to YOY numbers (year-over-year).
What problems is the product solving and how is that benefiting you?
Easy exporting of content calendars for client approval--saves a ton of time and looks professional--all in two clicks! It also has allowed me to keep close track of everything coming into the 26 different social accounts I manage. I wouldn't be able to do it without Sprout!
Recommendations to others considering the product:
Don't waste your time with any other social media management softwares. This one is the real deal and worth every penny.
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