Sprout Social
Sprout SocialReviews from AWS customer
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Almost there
What do you like best about the product?
The ability to schedule multiple platforms at one time is nice, but since Sprout doesn't optimize images for the various social platforms, I still end up having to schedule each platform separately, besides LinkedIn and Twitter.
What do you dislike about the product?
Sprout doesn't provide the options I need for Instagram, such as First Comment, Stories, Carousel posts, etc. Because of this, I use a separate scheduling service to schedule Instagram posts.
There have been many times when posts fail on Sprout for no apparent reason, which is especially annoying when it's the weekend and I have to log in to work on my day off.
Reports are somewhat limited. Could be more in-depth.
There have been many times when posts fail on Sprout for no apparent reason, which is especially annoying when it's the weekend and I have to log in to work on my day off.
Reports are somewhat limited. Could be more in-depth.
What problems is the product solving and how is that benefiting you?
Scheduling in advance for my clients. Being able to provide some metrics, such as proof of which posts performed best each month.
Recommendations to others considering the product:
Additional features for Instagram including stories, carousel posts, first comment.
Tagging products.
More in-depth reports.
Tagging products.
More in-depth reports.
Works great
What do you like best about the product?
Wonderful platform and a very powerful tool for marketers
What do you dislike about the product?
Kind of confusing at times, not as easy as other platforms I’ve tried
What problems is the product solving and how is that benefiting you?
Social media content management
Recommendations to others considering the product:
N/A
It is great but not the best
What do you like best about the product?
The ease of scheduling is nice and the options to connect multiple accounts is also nice.
What do you dislike about the product?
The bulk upload feature needs a lot of work. It is not easy and I have had many problems with content not uploading properly due to file formatting issues that seem to be caused through Sprout. Not to mention Sprout is detected in all social media platforms algorithm detectors, so using sprout penalizes content optimization.
What problems is the product solving and how is that benefiting you?
I've realized the bet part about using Sprout is simply the scheduling and connecting multiple accounts.
Recommendations to others considering the product:
If you have more than five accounts to post to, it may be worth it. Any media outlets being managed by just one account, stick with manually uploading content.
No Complaints!
What do you like best about the product?
The overall ease of use. The new preview feature. The calendar viewing options. The frequent updates.
What do you dislike about the product?
There is honestly nothing I dislike about the platform. We've been using it for nearly three years now and have really enjoyed it.
What problems is the product solving and how is that benefiting you?
Many including best time to post, if my post reads well and the image looks good, easily engaging with guest comments, etc.
Very easy to use
What do you like best about the product?
Simple to navigate. Composing posts and scheduling is easy
What do you dislike about the product?
I'd like a little more granular info in the analytics
What problems is the product solving and how is that benefiting you?
Brand awareness and customer acquisition
Sprout Social Review
What do you like best about the product?
Sprout social makes it easy enough to schedule social media content and handle incoming inquiries. I like best that our team can use it for multiple purposes.
What do you dislike about the product?
Sprout is often glitchy and slow, and doesn't always seem up-to-date with the most common CRM capabilities.
What problems is the product solving and how is that benefiting you?
We can easily reach our customers and potential customers who are talking to us on social media and respond in an efficient way.
Recommendations to others considering the product:
It's a user-friendly option that covers most of what a CRM and social planning platform should offer. We've been pleased with the customer experience from a brand perspective and would recommending the platform.
The Marie Kondo of Social Apps
What do you like best about the product?
This lets you see all of your social replies in one place at first glance gives excellent analytics and shows you a visual calendar of your pending posts.
What do you dislike about the product?
Nothing! For us, it is the perfect solution to managing multiple channels. That said, I do with the hashtag reporting was more intuitive. I often forget that it is there.
What problems is the product solving and how is that benefiting you?
We are able to respond to posts and messages quicker in one place. I can email the posts to a colleague without taking a screenshot and assign people to respond if necessary.
Recommendations to others considering the product:
Review your processed and what you need and measure it against what Sprout Social offers.
Easy to use
What do you like best about the product?
It's easy to use and I love the previews it shows! I also like the recommended best times to post
What do you dislike about the product?
Sometimes posts fail and I don't get notified, also posting video to instagram from sprout rarely works
What problems is the product solving and how is that benefiting you?
Makes scheduling social media a breeze! The weekly analytics help me track how effective our social media strategy is. Helps me manage our various accounts easily!
Wonderful service with the right amount of analytics
What do you like best about the product?
The analytics suite in Sprout Social is just the right amount for someone looking to scratch the surface of social media data.
What do you dislike about the product?
Other modules are an upgraded cost and I'd like a free trial before committing.
What problems is the product solving and how is that benefiting you?
Helped with competitor analysis and monitoring tools, also capable of scheduling posts.
Sprout review
What do you like best about the product?
Sprout social is a social listening tool and I love how I can link all my social media platforms in it and create content calendar for every account I have.
What do you dislike about the product?
There’s nothing I really dislike. I think sprout social is very useful
What problems is the product solving and how is that benefiting you?
It helped me not only post on my social media accounts but also with analytics. They have graphs that are easy to read and are current.
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