Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Makes Social Easy
What do you like best about the product?
I love Sprout Social! It makes my job of doing social media for companies a thousand times easier with their simple interface and easy to navigate website.
What do you dislike about the product?
Sometimes the process of trying to tag an account when writing a post on any platform doesn’t work properly or can be a bit challenging.
What problems is the product solving and how is that benefiting you?
Being able to post Social media to multiple platforms for multiple companies in record time thanks to this great interface.
Useful tool for everyday use and posting
What do you like best about the product?
Analytics are helpful. Very easy to use and schedule posts. The support team is responsive
What do you dislike about the product?
Costly to add extra users compared to other tools.
What problems is the product solving and how is that benefiting you?
It's made scheduling easier and we get automated reports. Previously used Sendible and Sprout is much better.
Efficient, Detailed, and Robust
What do you like best about the product?
SproutSocial is a great tool that provides everything in one platform. It's a one stop shop to get all your social media activities completed.
What do you dislike about the product?
My least favorite thing about the platform is the publishing view options. The view is a little busy and makes it hard for reviewing content.
What problems is the product solving and how is that benefiting you?
Identifying what content resonates with our target audiences.
Sprout Social - A Truly All-In-One Social Media Management Solution
What do you like best about the product?
- Reporting is beautiful and detailed and constantly upgraded to feature more metrics, filters and organization options.
- Super easy to schedule posts with lots of options for various channels
- Support is always quick, helpful and thorough
- Great social listening tools
- Ability to manage a lot of clients with ease
- Ability to brand reports, so simple to export
- Super easy to schedule posts with lots of options for various channels
- Support is always quick, helpful and thorough
- Great social listening tools
- Ability to manage a lot of clients with ease
- Ability to brand reports, so simple to export
What do you dislike about the product?
There isn't anything that I dislike, but I would love to have the following options:
- Ability to schedule boosted posts on Facebook
- Reporting to include results of boosted Facebook posts and Facebook Ads
- Google+ report
- Pinterest scheduling and reporting
- Ability to schedule boosted posts on Facebook
- Reporting to include results of boosted Facebook posts and Facebook Ads
- Google+ report
- Pinterest scheduling and reporting
What problems is the product solving and how is that benefiting you?
- Saved a ton of time managing all our clients in one place, not having to log in and out of multiple accounts
- Saved a ton of time generating reports, with the group report feature, date range option and ability to brand the reports
- Saved a lot of money by having an affordable option for high-quality reports and scheduling and ability to easily switch between clients to monitor. We handle a lot of small businesses and our clients love the reports, they are very easy to understand and very visually appealing
- Saved a ton of time generating reports, with the group report feature, date range option and ability to brand the reports
- Saved a lot of money by having an affordable option for high-quality reports and scheduling and ability to easily switch between clients to monitor. We handle a lot of small businesses and our clients love the reports, they are very easy to understand and very visually appealing
Very Easy To Do Scheduled Social Posts
What do you like best about the product?
It makes it easy to keep track of my twitter party interactions
What do you dislike about the product?
The price is a bit high for someone just starting out.
What problems is the product solving and how is that benefiting you?
I am able to send pre-written content for multiple platforms. This makes my work load much easier to handle.
Recommendations to others considering the product:
Easy to use but pricey
A Full-Service Social Media Suite
What do you like best about the product?
Offers the best variety of social source monitoring, great built-in publishing and curation, and an expanding arsenal of reports across social networks, cleverly integrated with Google Analytics in a stunning interface that's easy to learn.
What do you dislike about the product?
Every so often it seems to drop one of my accounts (Twitter, Facebook, LinkedIn) but doesn't alert me until the post has failed. The current features are enough for our day-to-day work, but there are a few we'd like to see added (Pinterest, downloading comments for winner selection on IG posts, scheduling IG stories, etc.)
What problems is the product solving and how is that benefiting you?
It consolidates a lot of our customer service.
Great for Scheduling
What do you like best about the product?
Scheduling posts, responding to messages
What do you dislike about the product?
Reporting is fragmented, wish there was an overview instead of clicking into each platform.
What problems is the product solving and how is that benefiting you?
Able to schedule all social in bulk, saves time, allows us to have an overview of content going out
BEST Social Manager Platform
What do you like best about the product?
Ease of use. The system is super easy to learn and takes only a few minutes to set up!
What do you dislike about the product?
There are a couple little quirks that could be fixed. When a reply comes through for a hidden message, it looks like the original message gets unhidden. It hasn't been, but I think there could be a better way to show it is a hidden message.
What problems is the product solving and how is that benefiting you?
Manage ad comments. We have so many ads running, it's really difficult to keep track of all the comments and get ahead of any angry customers. Often times 1-2 angry comments can spiral out of control. It's great to be able to have a quick and easy way to make sure we're answering any questions or issues our customers are having.
Sprout
What do you like best about the product?
Incredibly easy to schedule posts and create reports for the various platforms
What do you dislike about the product?
Once a post has gone live, the historical view of what was posted in the calendar is not an option.
What problems is the product solving and how is that benefiting you?
Social media management for scheduling a large volume of posts.
Recommendations to others considering the product:
Really easy to use, learn, and implement.
Minimalistic, yet all you need and more!
What do you like best about the product?
Everything. You can schedule tweets for any minute—not just every five minutes. I also love Sprout Social. The insights and analytics are great, and the free cropping feature they provide, Landscape, is incredibly helpful and useful for cropping photos across social media platforms--for Twitter, Facebook, Instagram... it's amazing. Even though our team has changed from Sprout to Hootsuite (an organization-wide move), I still use Landscape quite frequently when preparing photos that are going to be used on social media. By the way, our small team misses Sprout social. It met our specific team's needs better. It was quick, easy, minimalistic and not jumbled.
What do you dislike about the product?
Nothing--and that's the truth! It's that good! There was never one hiccup that Sprout gave us. The reports were great, it was user-friendly, and scheduling came with ease. On Hootsuite, if you tag, it adds a space and a weird Twitter icon. Sprout doesn't do that kind of stuff. So fantastic!
What problems is the product solving and how is that benefiting you?
It was wonderful for scheduling. So much of our social media team's content was more urgent--not campaign based--and needed to be sent and scheduled quickly.
Recommendations to others considering the product:
Go for it! It's wonderful. We have made the switch to Hootsuite (an organization-wide change), but our small team got more out of Sprout Social. We've been blindsided by Hootsuite with different issues and weird little bugs, but not one issue ever arose from Sprout.
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