Sprout Social
Sprout SocialReviews from AWS customer
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Great platform and great customer service
What do you like best about the product?
Very easy to use if you want a simple social scheduling system!
What do you dislike about the product?
Some features aren’t yet integrated, such as ability to tag LinkedIn or Facebook users.
What problems is the product solving and how is that benefiting you?
Being able to schedule social content in advance and easily view by list, week or month
Recommendations to others considering the product:
Great tool, once they figure out a few missing features it will be perfect
SproutSocial is very user friendly.
What do you like best about the product?
I appreciate Sprout's reporting capabilities and how easy it is to switch between platforms for scheduling and monitoring.
What do you dislike about the product?
The features are somewhat limited and it randomly loses connection with my accounts too frequently. I fairly regularly have to reconnect a Facebook account, for example.
What problems is the product solving and how is that benefiting you?
Social media automation and reporting. It helps us recognize our ROI for social media marketing.
Best social media reporting software out there.
What do you like best about the product?
I haven't seen a better reporting software for social media, especially for this price point. It also allows you to schedule out content and create a more strategic social campaign. If you manage multiple business accounts, then this software is for you.
What do you dislike about the product?
There is not an option to have multiple logins and if multiple people try to log in it will kick the other one off the website. So only one person can be logged into an account at one time.
What problems is the product solving and how is that benefiting you?
Social Sprout greatly enhances our social media reporting for clients. Internally, it helps us create a more strategic approach and better track our KPIs.
Love it for social scheduling and analytics
What do you like best about the product?
Easy to use. Easy to choose which social channels I want to schedule.
What do you dislike about the product?
Analytics sometimes inaccurate. Also the export options could be more detailed
What problems is the product solving and how is that benefiting you?
Mass social campaigns and scheduling content in advance.
Great For Social Media Scheduling Across Platforms
What do you like best about the product?
I really likes using Sprout Social for when I needed to schedule content across various platforms like Twitter and Facebook. Their analytical side of things was great too!
What do you dislike about the product?
There was nothing I didn't dislike that strongly. I thought the system was easy to navigate and easy!
What problems is the product solving and how is that benefiting you?
Sprout made it easy to plan out social content and see analytics to see what's working all in one place
Recommendations to others considering the product:
The company as a whole used Sprout for a while and continues to do so, but during my time there I used it for under a year. I was happy with it!
The best social media marketing tool
What do you like best about the product?
I love their publishing tools and the ability to have a content calendar and scheduling system all in one. I also love the ease of reporting and the nice looking, easy to create reports I am able to share with my team. I like the visual format and find it very user friendly.
What do you dislike about the product?
I don't like that I have to pay a lot more/month to add team members. It would be so helpful if I could have even one additional person on the program to assign tasks to (which is a great feature) so we aren't overlapping work and communications.
What problems is the product solving and how is that benefiting you?
Listening to my social media followers with the ability to use specific key words. Sprout then monitors these in conversations and I can filter by social media channel. I plan to take more advantage of the reporting and comparisons to colleagues in our industry. It just streamlines everything and now even Instagram.
Recommendations to others considering the product:
Even if you feel it is an additional cost to your organization, it is well worth the time it will save those who do your social media management and they will be able to stay on top of it all.
Sprout Social like other social schedulers, but with Instagram
What do you like best about the product?
Sprout is a lot like other social schedulers. However, it has an app that allows you to set up Instagram posts and then gives you notifications when they're set to post. You still have the post the Instagram manually, but it is very easy.
What do you dislike about the product?
Sprout doesn't allow you to preview what links will look like on Facebook and Twitter. You just have to upload a correctly sized image along with the content to ensure it appears how you like it.
What problems is the product solving and how is that benefiting you?
Sprout allows easy reporting and analytics, which helps expedite monthly reports for clients. It's an easy platform for an agency and you can switch between accounts quickly.
Recommendations to others considering the product:
All social media schedulers have some limitations, and Sprout is as capable as any other.
Sprout for Instagram
What do you like best about the product?
Very simple lay out. It allows us to efficiently manage our account between multiple team members
What do you dislike about the product?
I don't like that we have to integrate a twitter. That isn't our go to platform
What problems is the product solving and how is that benefiting you?
We are using it to efficiently plan and use our Instagram
Recommendations to others considering the product:
Know exactly what you want out of it beforehand
Sprout Social Makes My Life So Much Easier
What do you like best about the product?
What I like best about Sprout Social is being able to see all of my incoming messages across all social platforms. There's nothing more tedious than constantly logging in and out of each platform to check for messages. Seeing them all in the same place makes it so much easier to respond to people in a timely manner. I also love that you can manage more than one client's social media presence.
What do you dislike about the product?
I wish I could see a deeper analysis of how my queue time is determined, specifically for Twitter. I'm assuming that it's based on when users are most likely to interact with your post, however, the time reflected queue time seems to rarely change, which makes me feel a little uneasy when using the Sprout Queue feature.
What problems is the product solving and how is that benefiting you?
We're currently trying to figure out how to gain more traction on Twitter for a particular client. Being able to see who regularly is interacting with our posts has been a great advantage and shown insight as to what types of content they like and will continue to interact with.The greatest benefit of Sprout Social is being able to schedule posts ahead of time. Now that you can preview what the message will look like before it's published, I no longer have to pray and hope that a post scheduled via Sprout will publish the way it was intended to be.
Recommendations to others considering the product:
There are many other alternatives, but for smaller businesses this is perfect.
Good features; but you can do without
What do you like best about the product?
Sprout Social is easy to use. Scheduling is easy as well as creating tasks and viewing messages and comments. The analytics are also great. The reports are easy to read and understand which is great for clients.
What do you dislike about the product?
Unfortunately, you can do mostly everything that spout does on FB.
What problems is the product solving and how is that benefiting you?
I used it to access multiple accounts all at once and for analytics. But, now I just use Facebook business manager. The only reason I would super see this necessary is if you want to scheduled FB and twitter at the same time with the same message.
Recommendations to others considering the product:
I would recommend you just use Facebook scheduling and Facebook insights.
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