Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social is the ultimate all in one social media dashboard
What do you like best about the product?
Love the user interface. It is very easy to navigate multiple accounts. Also publishing is very reliable and if there is ever an issue they answer their phone right away and confirm when the issue has been fixed.
What do you dislike about the product?
There is not much to dislike with Sprout. My only recommendation would be to integrate additional Instagram features and allow the ability to export data to a powerpoint for reporting.
What problems is the product solving and how is that benefiting you?
We use Sprout to manage multiple social media accounts. Sprout makes it difficult to make errors because the software is so easy to use.
Recommendations to others considering the product:
Have all of your employees watch the getting started webinar.
Extremely helpful for Twitter - Okay for all other platforms
What do you like best about the product?
Extremely easy to use! I love using Sprout Social for Twitter monitoring and engaging. It's easy to like, retweet, and reply all on one platform. Easy monitoring for specific hashtags and keywords.
The ability to search (on Twitter) on the platform without having to toggle screens with native Twitter. The reporting functionality is very beneficial and helpful, too, to compare. The pricing is affordable and reasonable.
The ability to search (on Twitter) on the platform without having to toggle screens with native Twitter. The reporting functionality is very beneficial and helpful, too, to compare. The pricing is affordable and reasonable.
What do you dislike about the product?
I wish there was built out functionality with Facebook, LinkedIn, and Instagram engagement and monitoring as it is on Twitter. Specifically the ability to reply and like all in one-go.
In regards to reporting, I wish I could compare month over month on the same screen without having to run the reports individually.
In regards to reporting, I wish I could compare month over month on the same screen without having to run the reports individually.
What problems is the product solving and how is that benefiting you?
Social media reporting, social media management, social customer service, social media trend monitoring, social media competitor monitoring, and relaying message-type trends back to our clients (i.e. an uptick in complaints).
Recommendations to others considering the product:
You need this tool! Whether it's for monitoring, engaging, and/or reporting, this social media management tool has made my life a breeze. Say goodbye to excel spreadsheets!
Social Media
What do you like best about the product?
Great analytics and easy to customize reports
What do you dislike about the product?
Sometimes the accounts disconnect themselves and data is lost
What problems is the product solving and how is that benefiting you?
Sometimes the accounts disconnect themselves and data is lost
Easy to use social media scheduling tool
What do you like best about the product?
This tool has a super maneuverable interface and allows you to schedule content across social channels in advance.
What do you dislike about the product?
It was in Beta with LinkedIn for a long time, and still doesn’t have IG posting capabilities.
What problems is the product solving and how is that benefiting you?
Being able to schedule weekend content is super valuable & time saving. The analytics tool is also beneficial for easily seeing how content is performing.
A great resource
What do you like best about the product?
I really enjoyed the ability to craft a content calendar and set up pending posts for future times. Loved the interface and friendly functionality. Great team that was very helpful and local to Chicago office.
What do you dislike about the product?
Tool did not have many social listening capabilities. Was limited to content posting and engagement.
What problems is the product solving and how is that benefiting you?
Used it to post on several various business networks. Helped us monitor post traffic and volume. Was helpful to have multiple team members able to access the calendar and post lists.
Recommendations to others considering the product:
The tool did not allow posting on Instagram.
Everything You Need for Social Media Management
What do you like best about the product?
I can't think of a feature that I'm lacking with Sprout. They're easy to use, and offer exactly what I need for managing multiple small/local business' on Facebook, Twitter, Instagram, Google+ and LinkedIn. It's so easy to use and navigate. I'm glad Sprout Social exists!
What do you dislike about the product?
They're app sometimes gets confused, but I can always get to what I need in a few tries. I usually use this platform on a desktop, but, because of Instagram's strict rules, the actual sending of Instagram posts (not the scheduling) must be done on a phone.
What problems is the product solving and how is that benefiting you?
We have several social media clients that use multiple types of social media. This allows our two-person Social Media Team to stay organized, keep a paper trail, and send knowledgeable reporting to our clients.
Sprout allows us to jump from one client to the next, as well as one social media platform to the next. It's so nice having all social media content and information in one well-organized dashboard.
Sprout allows us to jump from one client to the next, as well as one social media platform to the next. It's so nice having all social media content and information in one well-organized dashboard.
Recommendations to others considering the product:
Take the time to set up Instagram posting with them through your mobile phone. It's such a time saver!
Sprout Social is user friendly
What do you like best about the product?
Sprout Social is user friendly and quick to learn.
What do you dislike about the product?
At this time I don’t have constructive feedback.
What problems is the product solving and how is that benefiting you?
Scheduling content. Analytics.
Sprout Social offers seamless content publishing and robust analytics
What do you like best about the product?
Sprout offers an aesthetically pleasing, easy-to-use interface that allows our team to easily schedule and publish content through a simple workflow approval system. In addition, Sprout's analytics offerings give us insights into our content performance across social channels while their customizable tags help us determine which types of content work best for our brand.
What do you dislike about the product?
There's nothing to dislike so far. Sprout Social has met our expectations for a social media management platform.
What problems is the product solving and how is that benefiting you?
We have been able to gain deeper insights into the types of content that perform best for us. It has also allowed us to ensure we stay on brand and only release quality social copy with their "Need Approval" feature for scheduled posts.
Great but gets expensive
What do you like best about the product?
Great easy interface, simple to see, edit and load content. Brilliant reports
What do you dislike about the product?
Managing multiple Twitter acccounts is difficult with no easy to use streams. The price also gets really expensive if you have a growing team and client list.
What problems is the product solving and how is that benefiting you?
It’s makes managing multi social media accounts and social media reporting easy.
Recommendations to others considering the product:
If your team and/or client list is growing your costs can easily rocket
All the bells and whistles of the big systems with less headaches
What do you like best about the product?
Sprout is the perfect tool to manage social media for multiple accounts. It has great analytics and easy-to-use scheduling capabilities.
What do you dislike about the product?
Sprout is slow to roll out features for every social platform. For example: LinkedIn now allows you to tag people/companies in posts, but that feature isn't available in Sprout yet.
What problems is the product solving and how is that benefiting you?
We're able to easily keep track of all 20 of our clients' social media accounts from one platform saving us tons of time!
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