Sprout Social
Sprout SocialReviews from AWS customer
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It Grows On You!
What do you like best about the product?
Thus far it is seamless, and for the most part has been flawless with subsequent use. I really like it and the integration works like a charm with various brands. It is a product that I would highly recommend to all my colleagues, and associates.
What do you dislike about the product?
So far, so good. There is nothing I dislike so far.
What problems is the product solving and how is that benefiting you?
Diner issues, complains and support varying with individual needs. Please be advised that a customers need vary and also to the degree of the solution which is predicated on what the initial outreach is. Most if not all result in a solution that is acceptable. Engaging with customers through this platform is most helpful and very innovative.
Recommendations to others considering the product:
I highly recommend it because of its ease of use, and cutting edge technology.
Saving my life one scheduled post at a time
What do you like best about the product?
SMART INBOX <3 Schedule + Duplicate! So simple but genius. I also enjoy being able to schedule posts to Instagram. And the cross channel reporting.
What do you dislike about the product?
Not being able to schedule to Instagram accounts that aren't business accounts without assigning the "publisher". In addition, wish I could schedule Instagram stories from Sprout.
What problems is the product solving and how is that benefiting you?
Reporting, choosing the best times to push content, strategically planning posting across 17 sports, interacting with followers quicker across profiles/channels and staying organized.
Recommendations to others considering the product:
Sprout Social has made life so much easier when managing social media for an athletic department with 17+ sports. It allows us to incorporate every Twitter, Instagram and Facebook page for each of our sports. The smart inbox allows you to interact with your followers in a single place helping your social media manager stay up-to-date with retweets, likes and comments. It also brings in your direct messages to keep everything in one place. I would highly recommend becoming a Sprout Social user to anyone in university athletics!
Sprout is a game changer
What do you like best about the product?
Reporting is easy to use & scheduling posts works great!
What do you dislike about the product?
Had some issues with instagram scheduling
What problems is the product solving and how is that benefiting you?
Being able to be out of the office and schedule the posts
Recommendations to others considering the product:
It’s a game changer!
One-stop Shop for any Social Media Management
What do you like best about the product?
As a social media manager, I need to operate multiple accounts, schedule their posting, and track how those posts are doing. I love that I can do that all on one user-friendly platform with all the analytics I need. I'm also a huge fan of the "messaging" center where I can respond to all my incoming messages on all platforms in one place.
What do you dislike about the product?
I wish there were more features for Instagram. I post carousel and videos often, which don't have an easy automation for posting so I have to instead do it through the app regularly, taking away from my scheduling system.
What problems is the product solving and how is that benefiting you?
I have finally been able to track our followers (and loss of followers) being able to capitalize on our busy seasons and low seasons within our Instagram community, which makes it easier for me to strategize my content throughout the seasons.
Recommendations to others considering the product:
While choosing social media management platforms, Sprout Social was the best at providing everything I needed. It is user-friendly and has abundant analytics. As a small organization, this was the best choice knowing we can upgrade our account to obtain more features as our organization also grows.
In short, absolutely amazing.
What do you like best about the product?
Oh man, just one thing?! Well, in that case...I love Sprout's reporting. It's extremely easy to read and process, as well as intuitive and helpful. Within a glance, I can see all of the top things I need to know that I didn't even know that I needed to know.
The publishing system is also super easy to use, intuitive and great pain-free.
The publishing system is also super easy to use, intuitive and great pain-free.
What do you dislike about the product?
Cost. I would love to utilize the platform more with my team, but the cost per user is just a bit extreme. It would be great to have a team pricing option to allow more people the ability to be on the account for a lower cost.
What problems is the product solving and how is that benefiting you?
Scheduling and planning out posts. This has always been difficult for us as an organization, but Sprout has made it easy for us to plan better and schedule out posts with ease.
Quick and Concise
What do you like best about the product?
Sprout Social allows me to quickly and easily monitor the progress of all my clients, and export high level data for executives that makes sense and empowers decision making.
What do you dislike about the product?
The user interface for adding/removing profiles is always a bit tricky for me. The usability isn't perfect, but I eventually figure it out.
What problems is the product solving and how is that benefiting you?
Sprout Social allows my team to quickly analyze content performance and make tweaks over time to optimize and fuel growth - for both content engagement and overall channel growth.
Quick and easy review of social media KPIs.
What do you like best about the product?
The most helpful part of Sprout Social is being able to review our analytics in real time for our chosen internal metric goals. We also love the ability to measure ourselves versus competitors in our field. Also auto-publishing is a labor saver.
What do you dislike about the product?
As with any corporation SAAS offering, we always wish it could be a bit cheaper. That's nitpicking, but this section is required.
What problems is the product solving and how is that benefiting you?
Measuring our efforts versus our advertising spend to verify our strategies. Also the ability to know how many people are leaving our platforms gives us greater context.
Recommendations to others considering the product:
Understand your social strategy and scheduling before choosing a robust platform like Sprout Social.
Concise, simple, yet highly functional
What do you like best about the product?
Sprout makes syndicating posts out to other networks extremely easy. If I create a post for one of my Facebook pages, I can post it, then duplicate that post automatically to be shared on another network. The publishing calendar is also extremely easy, especially if I am going on vacation or where I won't be at my computer for an extended period of time. I can schedule my posts, then just go on vacation without any worries. My posts always go out.
What do you dislike about the product?
Sometime posting videos are more complicated than they need to be. I will complete all required fields, use the correct video codec, but it still will not let me send the post. Errors are fine, but it doesn't tell me why it won't let me send the post. No error messages, or red flags to correct, just a greyed out "Send" button.
What problems is the product solving and how is that benefiting you?
The biggest problem we have solved is the publishing calendar issue for auto posting. Having the option to schedule posts on all networks for weeks and weeks makes things so easy for us.
Recommendations to others considering the product:
This is an inexpensive, yet expansive social media management platform. Easy to use, with features for a simple or pro user.
Great tools and analytics
What do you like best about the product?
I use Sprout Social for my Etsy store. It's a bit of a luxury, but I find that having easy analytics across my social media channels really helps.
What do you dislike about the product?
I wish that you'd include hashtag searches in the basic plan, and I also use linkin.bio, which you don't support. I use Later to schedule my image posts because of that.
What problems is the product solving and how is that benefiting you?
I've actually kept up with my social media feeds, even though I'm a one-(wo)man-band who also has a full-time job. There are so many features that I'd like to have the time to dig into.
Recommendations to others considering the product:
They have the best analytics for my store, and they keep adding new features. I also appreciate how quickly their customer service staff gets back to me.
Making social easy with Sprout Social
What do you like best about the product?
The best part about Sprout is the ability to schedule (and re-schedule) posts across multiple platforms.
What do you dislike about the product?
The future of Sprout will be exciting! I would love to see more incorporation of search and post features embedded right into the platform.
What problems is the product solving and how is that benefiting you?
As a small agency owner, I have SO MUCH to do on a day-to-day basis. Sprout helps me save a lot of time and a lot of worry. It's wonderful knowing that at least one portion of my business will run smoothly, without question!
Recommendations to others considering the product:
Take the time to review all the tutorials and videos - I jumped in, thinking I could figure it out on my own. While it is very user-friendly, you can get so much more value from the software if you go through the tutorials. Also, this is good advice not only at the beginning but also definitely go back, every now and again, to refresh and update your skills.
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