Sprout Social
Sprout SocialReviews from AWS customer
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The best in the business for a reason
What do you like best about the product?
Amazing scheduling, easy to pick up. Training is outstanding.
What do you dislike about the product?
The mobile app could be a bit more robust.
What problems is the product solving and how is that benefiting you?
Managing several social profiles including Twitter, Facebook and Instagram has made this an excellent tool. Constant improvements based on feedback have enabled streamlining over time.
Recommendations to others considering the product:
Try it out. You won't go back.
Great tool for social media
What do you like best about the product?
I like the calendar for scheduling and the reports are amazing.
What do you dislike about the product?
Not being able to post directly to Instagram yet.
What problems is the product solving and how is that benefiting you?
Showing my clients the detailed reporting on all social media channels.
Perfect tool for a social media manager
What do you like best about the product?
This tool is so easy to use. As a new community manager, I was able to easily learn the ropes and get to work quickly. They also offer awesome training tutorials to ramp up. Integrating with Feedly alone saves me so much time!
What do you dislike about the product?
I wish the tagging feature was included in the basic plan. As a single user team, the corporate plan doesn't make sense, but it would make tracking verticles a breeze!
What problems is the product solving and how is that benefiting you?
Managing social channels is time-consuming. Sprout helps make scheduling posts and tracking engagement easy. I love the pre-baked reports that make optimization relatively painless - i can get quick insights on what is performing and how well.
Sprout Social Review
What do you like best about the product?
Definitely like the community management queues and the ability to assign responses to team members.
What do you dislike about the product?
I wasn't crazy about having to pay for Sprout per unique user. For a smaller budget, this can be prohibitive to using all the team functionality.
What problems is the product solving and how is that benefiting you?
Sprout allowed me to keep up with real-time community management across multiple social platforms. Additionally, being able to schedule posts was invaluable for an always-on strategy.
Recommendations to others considering the product:
Consider use cases when determining the tier of service you're choosing. Keep in mind that fees apply per unique user.
Easy yet powerful
What do you like best about the product?
My favorite part of the platform is how the messages can lead you to discover new people worth observing. You can check profiles of people commenting on a certain post... and then just come back to a thread without losing it among the sea of others. Also, you can export whole threads (i.e. send them to your inbox) for later analysis. It's very simple yet effective for me.
What do you dislike about the product?
It needs some memory if you have a large number of new posts - sometimes just slow down your browser. But it's a minor thing if you keep updating the messages.
What problems is the product solving and how is that benefiting you?
We gained a new understanding of how our visitors interact with what we publish and now we can track how it spreads on the internet. We gained a lot of recognition by promoting our posts wisely with Sprout.
Recommendations to others considering the product:
Be prepared for a large amount of information that needs your careful sorting at first.
Sprout Social Makes Social Media a Mindless Task
What do you like best about the product?
Sprout social is so easy to use and provides you everything you need to manage your social media accounts.
What do you dislike about the product?
Sprout Social becomes a pain because it often disconnects from the social media accounts. When your account is disconnected you often don't realize and your schedule posts fail to post.
What problems is the product solving and how is that benefiting you?
Having to spend hours and hours on social media scheduling posts and creating engagement. Sprout social has helped increase my engagement by allowing me to respond and interact with my followers on all social media channels from one place.
Recommendations to others considering the product:
Don't just schedule your posts and forget about them. Check and make sure you are actually still connected to your social media accounts.
Sprout is simply awesome!
What do you like best about the product?
Sprout is very simple and user friendly social media tool with excellent customer service staff available on live chat.
What do you dislike about the product?
Sprout is mainly for small-medium businesses. It lacks some features like detailed reporting on agent’s performance, different social widgets for reporting, SLA monitoring, canned responses, sentimental analysis etc
What problems is the product solving and how is that benefiting you?
Sprout has excellent UX design interface. Very easy to use for agents with minimum training
Recommendations to others considering the product:
Sprout is simply amazing tool, highly recommended for Small-Medium businesses with affordable pricing plan!
Very easy to use interface and excellent live chat support
Very easy to use interface and excellent live chat support
Sprout Social
What do you like best about the product?
It manages all my social accounts under one roof. It lets you manage all social media channels efficiently from one place.
What do you dislike about the product?
It can use some updates to keep up with the latest features and technology. Also, the cost for the advanced version is way too expensive.
What problems is the product solving and how is that benefiting you?
Great organization dashboard and love the discovery feature.
Good tool for the price
What do you like best about the product?
Easy to use, charts and graphs are helpful in presentation decks.
What do you dislike about the product?
Analytics don't always match other platforms
What problems is the product solving and how is that benefiting you?
social media management
Recommendations to others considering the product:
This tool is great for small to medium businesses using social media. The ability to manage and give access to multiple profiles is excellent.
Easiest Way to Manage Social
What do you like best about the product?
All social media platforms in one space.
What do you dislike about the product?
There is nothing to dislike about the it
What problems is the product solving and how is that benefiting you?
Who our audience/clientele is and how do we cater to that client or guest. It has made it very easy to check all media outlets and compile our different audiences to work our media outlets based off of that.
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