Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
5,993 reviews
from
External reviews are not included in the AWS star rating for the product.
Great user friendly platform!
What do you like best about the product?
The interface of Sprout Social allows for easy use for both my team and clients!
What do you dislike about the product?
On occasion the platform gets glitchy which can result in confusion.
What problems is the product solving and how is that benefiting you?
It allows me to organize 15 social media accounts and set up workflows with my clients.
One-stop social media management
What do you like best about the product?
Sprout’s platform is easy to learn and navigate and makes managing social media simple and fun!
What do you dislike about the product?
I would like to be able to see historical posts on the calendar.
What problems is the product solving and how is that benefiting you?
Reporting statistics and trends that show positive results, plus it helps determine what content to post going forward.
Overall, a great tool
What do you like best about the product?
The asset library and publishing tool are excellent as is the reporting.
What do you dislike about the product?
There are still some features which are missing such as the ability to easily duplicate posts across channels
What problems is the product solving and how is that benefiting you?
The inability to duplicate posts across channels proves costly. For the price, there should also be a hashtag generator (hashtag monitoring).
Great platform for social performance
What do you like best about the product?
The capabilities and features for posting
What do you dislike about the product?
The reports need more depth and the support team has lack of business aence.
What problems is the product solving and how is that benefiting you?
Managing several countries and platforms at once.
Sprout Services review
What do you like best about the product?
Using social media apps for business takes much effort and resources. Sprout offers a variety of marketing services that improves your company's visibility. Sprout is an exceptional alternative to hiring full time staff to market your own business, especially for small businesses.
What do you dislike about the product?
One of the more complex and ever changing industry is (IT) Information Technology. By nature of the number of topics and services that IT supports, subject matter experts are needed to research and promote the staff, the applications, and the challenges of IT
What problems is the product solving and how is that benefiting you?
Getting visitors to our website, visibility into our offerings and expertise
Recommendations to others considering the product:
With the variety of digital marketers in the area, be sure to evaulate & select on price, capabilities and proven results.
Social Sprout is a user friendly social analytics program that covers all the basics.
What do you like best about the product?
The cross-channel analytics (group report) make it fast and easy to get an overall picture of how my clients are doing across all their social platforms. I also like that I can customize the data range to see the different patterns of change over time.
What do you dislike about the product?
I have been a customer since 2010 or so and can't access or even try any of their newest features without losing the original monthly rate I locked in. I wish I could add individual features.
What problems is the product solving and how is that benefiting you?
I love being able to export fast reports for clients with my logo on them.
Recommendations to others considering the product:
Overall, it's a great, affordable service that covers all your basic stats from social networks and puts everything into easy to export PDF reports. The customer service is very responsive 90% of the time and does not respond at all or responds weeks later 10% of the time. It is generally very reliable and posts scheduled posts on time, although we've experienced about 5 incidents per year where posts just don't go out for some reason and customer service doesn't have any answers. We're able to manage a large number of profiles and we've never had any of the information get mixed up or posted to the wrong account.
Hands down best way to monitor and grow your social media!
What do you like best about the product?
I love the simplicity with which I can sort, scan, support my audiences with the click of a button or generation of a report... easy peasy, all so dreamy! But best of all, I love the 'messages' feed which amalgamates all my social channels into a singular feed which I can see everything as it comes in.
What do you dislike about the product?
So many great features which are fantastic! (However, I feel like learning to maximize all of them is challenging... too many to choose from! Is this a negative?)
What problems is the product solving and how is that benefiting you?
Main problems I've been able to solve is ensuring that no-one falls through the cracks. All engagements are monitored and replied/ear-marked for a reply... I'm a customer service machine thanks to Sprout social.
Recommendations to others considering the product:
Don't wait... try the free trial and be wowed! That's what I did and now have been a loyal customer for over 3 years... and I don't regret a single day!
Easy To Use And Explain
What do you like best about the product?
My favorite thing about Sprout Social is the overall ease of use. It's easy for my team and for my clients. I can explain all of the basic features and attributes quickly. Compared to other social media management tools, Sprout Social is by far the easiest to use.
What do you dislike about the product?
Sometimes it gets glitchy. I've had issues transferring my Sprout history to my client once they take it over. I think the process to get a client into Sprout is a bit cumbersome. Not the worst thing just needs some updating.
What problems is the product solving and how is that benefiting you?
Scheduling is super easy. Reporting is great. I love how it tells me the best time to post and I can edit photos based on platform while writing content.
Social Media Professional
What do you like best about the product?
scheduling was sprout is super easy and I appreciate all of the reporting options.
What do you dislike about the product?
I really dislike the fact that there’s no grid layout tool. This is a huge miss as Instagram needs to look good not only in individual posts but also as a grid!
What problems is the product solving and how is that benefiting you?
it’s really great to have one program that works well for so many different accounts that are owned by the same company.
Amazing!
What do you like best about the product?
I love the different things that Sprout offers. My biggest thing I enjoy best is Reporting! To see such in-depth reporting in one spot is amazing.
What do you dislike about the product?
So far my biggest annoyance is gifs not being allowed through Facebook, which I know is a Facebook issue. The other thing I would love to see is Reddit ads.
What problems is the product solving and how is that benefiting you?
Sprout has been great for reporting and building what we are seeing.
Recommendations to others considering the product:
Its one of the best softwares to use for Social Media management. With some of the best Customer Service.
showing 5,121 - 5,130