Sprout Social
Sprout SocialReviews from AWS customer
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Inbox is the number one feature of this bad boy
What do you like best about the product?
The Single stream inbox is by far my favorite feature. When you're a channel with high user engagement, this is so key to help keep track of the features.
What do you dislike about the product?
I'd love if they implemented the use of campaigns for their scheduling tool. This would keep posts more organized and allow me to see the results of each campaign as opposed to limiting myself at just singular posts.
What problems is the product solving and how is that benefiting you?
Needed a better solution for Social Media Management and scheduling. It was super easy to set up and helped us find new customers and boost engagement.
Fast and Easy
What do you like best about the product?
The reporting is fast and easy to understand
What do you dislike about the product?
I would like to be able to add users who can at least view the reporting at no extra cost.
What problems is the product solving and how is that benefiting you?
We have used this to run KPIs for upper management and realized that no other platform is as easy to get this information as far as speed and readability. We also were able to get the best details of the demographics according to time of day on our site and tweak posts accordingly.
Recommendations to others considering the product:
Not sure if this is available and we just don't know about it but bring reporting to the next level with competing with other analtyics and listening software as add-ons.
Sprout Review
What do you like best about the product?
I think Sprout is pretty simple to use. It's clear and concise and an easy tool to navigate.
What do you dislike about the product?
Sprout really only seems to be beneficial if you have a heavy social media presence.
What problems is the product solving and how is that benefiting you?
Sprout is used for easy social media communication production and planning. Metrics are also great.
Really great discovery tool
What do you like best about the product?
I enjoy that all of our organizations platforms are in one space. I like that the system can discover tweets, posts, etc., with our name, even if it isn't tagged or hashtagged.
What do you dislike about the product?
I wish there was a better way to go straight to our pages (like get a quick preview of what our page looks like without having to log in to the different platforms). I also wish there was a way to complete large amounts of items, without having to review and complete them individually. I
What problems is the product solving and how is that benefiting you?
Easy social media management. Easy to learn, easy to navigate. No need to move between platforms. Scheduling posts in advance is super helpful - because you never know when you will get swamped with something else!
Not what I've expected
What do you like best about the product?
I quit using Sprout for several reasons. So I'm not going to sum nothing good for them on this review... I'm quite disappointed
What do you dislike about the product?
There's no way to rely on this tool. Downtimes here and there, it's TOO expensive for what you get, it's really over valuated. There's a world of tools out there that fits the same needs for half the cost and double relyability. I don't like the fact that many features are add ons or only available to the most expensive plans. I don't like either the fact that their support takes "their time" to solve your issues, as if I could tell my clients to wait... Not satisfied at all
What problems is the product solving and how is that benefiting you?
None.
Recommendations to others considering the product:
Do not try Sprout... go for other social media tool... Please, save your money or invest it in something more useful....
Social media platform suited for education and businesses professionals
What do you like best about the product?
Ease of focusing on content relevant to my matter of interest and possibility to share knowledge with my professional network. Flexibility in identifying followers on social and track progress in the quality and demographics of target audience.
What do you dislike about the product?
A bit complex to navigate around the various social streams and come up with smart analytics dashboards to reflect results of media efforts
What problems is the product solving and how is that benefiting you?
Connect with opinion makers in my field of interest . Reach new audiences by grasping current data on social media demographics.
Recommendations to others considering the product:
Invest some time in the tutorials offered by the software vendor to map-out the optimal approach to data discovery and analysis
Great tool for our growing digital agency
What do you like best about the product?
I love the watching tools and reporting.
What do you dislike about the product?
Scheduling is not always 100% consistent, but I'm not convinced that this is a Sprout issue and not a social media platform issue
What problems is the product solving and how is that benefiting you?
We manage multiple clients social media accounts with Sprout. We are able to streamline schedule, responses and reporting.
Recommendations to others considering the product:
Sprout is a perfect solution for our growing digital agency. It's great for managing multiple client accounts and providing detailed, attractive reports on activity and engagement.
A fantastic platform - so easy to be social
What do you like best about the product?
I'm a Social Media Manager for a digital agency and we currently have around 30 clients, each with several different social platforms that we post to and engage with daily. The Sprout platform is so easy to use and allows me to manage all of our client accounts in one place!
What do you dislike about the product?
There's very little I dislike, but if I had to say something it would be that there's so many great tools that I sometimes get a little bit distracted by the cool new tools we could be implementing for our clients.
What problems is the product solving and how is that benefiting you?
If we didn't have Sprout, we would have to hire a lot more people to manage all the accounts as it would be a lot more time consuming. We find it helps our social team collaborate seamlessly too as we know who's handling what and who. Sprout also helps our clients better understand what we do and allows us to communicate more effectively.
Put Sprout Social in your life
What do you like best about the product?
Love the amazing customer service, helpful articles and guides, the online community (#sproutchat)
What do you dislike about the product?
I have yet to find something I dislike about the platform. I wish Instagram analytics would be appear in Sprout's reports, but I believe that's an API issue.
What problems is the product solving and how is that benefiting you?
Working with colleagues around the world, useful analytics to show ROI and request more/better resources, implementing learnings in other areas like internal comms
Sprout Social Makes It Effortless To Manage Your Digital Marketing From One Place
What do you like best about the product?
Sproutsocial does a great job of making it easy to plan all your media from pictures to gifs. Plus, it does a great job of showing you exactly how things will rollout across all of your platforms. In tandem with IFTTT this program is a must have for agencies. The reporting is also top notch!
What do you dislike about the product?
The only complaint was that Instagram and LinkedIn were wonky when it came to posting from time to time and having to reverify your account.
What problems is the product solving and how is that benefiting you?
Having the ability to view and analyze performance across multiple platforms including statistics from google analytics was the issue that we used sprout social to solve. It gave me a more transparent picture of campaign performance. I was able to see what platforms interacted with content the best and it gave me the ability to see what content drove traffic to our website.
Recommendations to others considering the product:
If you have the ability as an agency to pass some of the cost of sprout social to your client it is a no brainer to implement it into your digital marketing strategy. It integrates with most social media platforms on the market and has a ton of features that help you plan and stay ahead of the marketing battle.
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