Sprout Social
Sprout SocialReviews from AWS customer
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Good, easy to use platform
What do you like best about the product?
It's clearly laid out and I like the use of the timed post.
What do you dislike about the product?
The overall platform looks a bit dated and could have a cleaner look to it.
What problems is the product solving and how is that benefiting you?
It helps us to reach out and find people who talk about the company and it's events. Whether these are good or bad, it's great to hear feedback and how to improve things, even when they haven't directly contacted us.
Sprout Social Review
What do you like best about the product?
I like the ability to communicate with customers on social channels. Social channels are so important in the newer generations.
What do you dislike about the product?
I only used for a small amount time. They do offer free trial offers to see if this will work with your business.
What problems is the product solving and how is that benefiting you?
I did not really solve any problems and stopped using it.
Recommendations to others considering the product:
Try for yourself and see if you can use it.
Easy to Understand Interface & Analytics!
What do you like best about the product?
I enjoy the simplified interface that makes it user-friendly. I used it for social media marketing and management and the analytics were easy to understand and helped us understand our audience engagement. It gave us the ability to understand what platforms worked best for our non-profit and whate our audience was or was not receptive to.
What do you dislike about the product?
As a non-profit that works with education and the environment, my major issue was that it did not include all platforms. Youtube and other visual platforms weren't included and that was a big part of how we reached out to our audience.
What problems is the product solving and how is that benefiting you?
It helped us identify what to spend our limited time on and how to spend growing those aspects of social media and audience engagement.
Sprout Social Review
What do you like best about the product?
I think one of my favorite Sprout Social features is landscape - the photo editor that will appropriately size your photos depending on which social platform it will be going on. In addition, I love Sprouts comprehensive guide to all photo and videos specs. This has been extremely helpful in ensuring consistency across all platforms.
What do you dislike about the product?
I honestly don't have too many negative opinions about Sprout.
What problems is the product solving and how is that benefiting you?
Consistency across all platforms. Analytics for social are great! Managing multiple platforms and accounts through one manager.
Recommendations to others considering the product:
If you are looking for a platform that makes it easy to manages multiple accounts in one system then this is it!
Scheduling and multiple profiles
What do you like best about the product?
The ability to schedule posts is extremely helpful! It is also great that we can have multiple profiles within 1 instance.
What do you dislike about the product?
The search/listening feature could use some updating.
What problems is the product solving and how is that benefiting you?
We had multiple company profiles among 3 different social channels. We needed a place to consolidate all of our accounts and create a calendar of postings.
LOVE, LOVE, LOVE My Marketing Social Life with SproutSocial!
What do you like best about the product?
Everything! Seriously, it's so easy to use, set up and manage multiple accounts for a variety of customers (I'm an agency). And the reporting is amazing!!!!!! You can also designate approval processes for those clients that want to see things before they post.
What do you dislike about the product?
The price is a bit high for a small business, but the customer service and tools you get make it easy to understand the price points.
What problems is the product solving and how is that benefiting you?
I am able to manage social postings and reporting for a large number of clients all in one place.
Recommendations to others considering the product:
For any small business looking for an all-in-one, reliable social media platform, THIS is the one! Tools and features are amazing, it's incredibly reliable (I set everything up once a week and it runs like a champ), you can have multiple team members/accounts/approval paths, and their customer support is extremely impressive!
The Best Platform around
What do you like best about the product?
It's easy to use and always coming up with new features. Plus, their customer support is fantastic!
What do you dislike about the product?
There are occasional bugs, but these are OCCASIONAL, and they get fixed pretty quickly.
What problems is the product solving and how is that benefiting you?
We use Sprout for all of our social media accounts, customer support via social, and social scheduling. We also use it for social analytics.
Recommendations to others considering the product:
You cannot go wrong using this platform, especially if you have a small, agile team. Everything you could possibly need in a platform, sprout has.
Sprout Social puts the power of social in your hands
What do you like best about the product?
Unlike some other social scheduling tools Sprout gives you the ability to really plan posts into the future whether it be for a specific event or reoccurring messaging.
What do you dislike about the product?
After having worked with Hootsuite for a big I transitioned to Sprout for better analytics and easier reporting but I wish Sprout had a friendlier and easier to use interface like Hootsuite
What problems is the product solving and how is that benefiting you?
I used to be a social media manager where I would run various social media accounts on behalf of clients, so the software allowed me to keep everything organized as well as easily prove out ROI with reporting and analytics
Recommendations to others considering the product:
Definitely take a few minutes to get used to the user interface which can be confusing at times. I really like the reporting but have never gotten use to the pre-built reports although for beginners this may be a great place to start!
Easy to Use Social Media Management
What do you like best about the product?
Sprout social helps manage our social channels in an easy-to-navigate platform.
What do you dislike about the product?
There are many moving parts within the platform and changing from brand to brand can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
Without some kind of tool, managing five or more social channels can be really complex. Sprout takes this already complicated system and makes it easy for a variety of team members to use, regardless of experience and history.
Simple and Powerful Service
What do you like best about the product?
Easy scheduling for planning social media in advance. It's also very easy to monitor our social media platforms and engage when appropriate.
What do you dislike about the product?
Bugs when they appear every now and then.
What problems is the product solving and how is that benefiting you?
Sprout allows me to quickly and carefully plan out social media for the week rather than having to plan every platform separately. It's easy to stay organised and it's a fun interface to work with.
Recommendations to others considering the product:
The amount of time saved by using Sprout is an enormous boost to productivity.
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