Sprout Social
Sprout SocialReviews from AWS customer
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Why I love Sprout Social
What do you like best about the product?
Sprout Social makes creating and posting my social media messages, links and photos easy. I can track how my posts are doing and look at daily reports.
What do you dislike about the product?
There is nothing about Sprout Social I dislike.
What problems is the product solving and how is that benefiting you?
We need to reach a variety of audiences with social media and have issues reaching out to people beyond our location, so social media allows us to do that and solve that issue. The benefits are engaging people and hopefully obtaining new donors to provide funds to the children and families we serve.
Recommendations to others considering the product:
I highly recommend this product. Makes my life so much easier and allows me to post quality messages with total visibility.
Sprout Social Review
What do you like best about the product?
It's a seamless software which allows us to manage large numbers of incoming social interactions on multiple platforms across different clients and pages.
What do you dislike about the product?
Due to the fact they work with social media API's there are intermittent lapses in the service, but the support is really good and they usually have it fixed quickly.
What problems is the product solving and how is that benefiting you?
Sprout allows us to manage large numbers of incoming social messages on behalf of our clients. It allows us to monitor these where we can respond to every message if necessary and the way we are set up the task feature makes escalating to a team leader a lot easier.
Recommendations to others considering the product:
Use it to it's full capability - take advantage of the in depth reporting metrics and the other benefits it offers.
Super Easy to Use // Great for Reporting
What do you like best about the product?
I love how easy it is to see what content is working and what content isn't working.
What do you dislike about the product?
I'm not a big fan of navigating and editing the content calendar. Additionally, I wish Instagram was integrated.
What problems is the product solving and how is that benefiting you?
We're using Sprout to help A/B test what's working and what isn't via their' reporting and analytics tool.
Recommendations to others considering the product:
Sprout is an investment, this being the case you are going to get a full suite of reporting and analytics tools as well as the ability to linky many MANY social media accounts. it's a lot, but if your company is focusing on social, Sprout is the way to go.
Love Sprout Social
What do you like best about the product?
I love how easy it is to report on social media metrics. The premium analytics features give data that we can action on. Additionally, I LOVE being able to do everything in one place.
What do you dislike about the product?
Honestly some of the competitors like Spinklr have an even more robust tool. Their paid reporting features ai image and creative review.
And the price is on the higher end.
I'd love listening to be at a more approachable cost.
And the price is on the higher end.
I'd love listening to be at a more approachable cost.
What problems is the product solving and how is that benefiting you?
Social listening and outreach.
One-stop shop for everything social media related!
What do you like best about the product?
I love how Sprout is a one-stop shop for anything and everything social media related. I can schedule all my accounts, check notifications and discover new people via the discovery tool.
What do you dislike about the product?
The one thing I dislike is how they changed the calendar format when viewing what has been scheduled. I liked seeing everything in one calendar.
What problems is the product solving and how is that benefiting you?
There are so many problems that are being solved, the first being managing social media accounts. It's so easy to have all the notifications for all platforms to pop up in one platform instead of manually searching Facebook, Instagram and Twitter.
Great experience
What do you like best about the product?
I love the detailed analytics and reporting it provides!
What do you dislike about the product?
I wish it were possible to easily change time zones when scheduling
What problems is the product solving and how is that benefiting you?
The tool helps my team uncover target countries and demographics with scheduling power!
Easy to use
What do you like best about the product?
I like the reporting. The graphs they include make the content easily digestible and are great to share with the company leaders.
What do you dislike about the product?
On occasion, my accounts disconnect - but they do alert you when this happens so you can update in the system.
What problems is the product solving and how is that benefiting you?
Reporting.
Robust/Efficient Content Management System
What do you like best about the product?
One of my favorite things about Sprout Social is that it is a one-stop shop for all our social media needs. I can see all of our accounts, our inbox, our analytics in one place, which makes our marketing efforts stronger.
What do you dislike about the product?
I don't love that it's so expensive to bring other team members into the fold. For a non-profit, it's cost-prohibitive.
What problems is the product solving and how is that benefiting you?
Efficiency was one biggest issues we had before switching to Sprout Social. Having everything in one place, makes scheduling content easier therefore we are more efficient and able to dedicate time to more projects.
Recommendations to others considering the product:
It's a worthwhile investment if you are serious about taking your social media marketing to the next level. I have worked with other products and done lots of research and Sprout is the best on the market.
Good for businesses!
What do you like best about the product?
I like the automated aspect of everything! It comments, likes, dislikes and even follows people all without me touching a thing!
What do you dislike about the product?
How when it comments on things it could have little to no reference to the photo
What problems is the product solving and how is that benefiting you?
Automation for Instagram, Instant satisfaction on comments, tagging, likes, dislikes, and following as well as unfollowing.
Recommendations to others considering the product:
Use it for an instant automation of your social accounts, but beware that some comments and other posting will not have anything to do with the photos.
Sprout your Social
What do you like best about the product?
Sprout Social is really easy to use and understand. I love that your dashboard shows you account summary and audience demographics as soon as you log in. In-depth reporting is also available a click away.
What do you dislike about the product?
I think there can be some improvement to the messages tab. I've noticed that sometimes, comments on paid social ads are not included.
What problems is the product solving and how is that benefiting you?
We use Sprout Social for posting and monitoring. It saves us a lot of time with its ease of use.
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