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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

5,568 reviews
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External reviews are not included in the AWS star rating for the product.


    alli w.

Great app for social media

  • September 29, 2017
  • Review provided by G2

What do you like best about the product?
I enjoy being able to see all of my messages (comments and direct messages) in one place and have the ability to respond directly from the app.
What do you dislike about the product?
The layout and location of different options is slightly hard to understand at first. It took some playing around with it to be able to utilize it to its best ability.
What problems is the product solving and how is that benefiting you?
It helps me be able to manage multiple accounts at one time and have ease of posting on all the accounts for my business.
Recommendations to others considering the product:
Definitely give this app a try if you are interested in easing your experience in managing multiple social media sites!


    Non-Profit Organization Management

Nice and complete

  • September 28, 2017
  • Review provided by G2

What do you like best about the product?
Very good content management tools + good analytics dashboard.
What do you dislike about the product?
The price is too high if you're a small/medium biz that needs to monitor your competitors.
What problems is the product solving and how is that benefiting you?
Integrate content management and analytics.


    Anna S.

Sprout Social for the best social management tool

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
I love how easy the dashboard is and you can easily navigate within the platform.
What do you dislike about the product?
I wish there were more features and tools to use within the platform.
What problems is the product solving and how is that benefiting you?
I love using this to closely follow our social users.


    David Thor O.

Super nice and easy

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
Easy to set up and navigate, works for many platforms
What do you dislike about the product?
I would like a bigger dashboard with better overview
What problems is the product solving and how is that benefiting you?
I am testing Sprout for company and it seem very useful in many ways..


    Melanie B.

The best social media management tool with room for improvement

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
Out of the social media tools out there, Sprout Social is definitely the best one. I like that you can easily schedule AND queue posts over a variety of channels. I also really like the integrating analytics function. My favorite aspect about Sprout Social, however, is the friendly user interface, which trumps the other social media tools like Hootsuite for ages.
I also love the ability to find posts to repost. This saves me a ton of time too. Oh, and of course the ability to get notified when sometone hashtags something (social monitoring) is AWESOME. Did I mention that I love seeing all the notifications in one page too?
What do you dislike about the product?
The analytics part of the program could be a little better, more precise and easier to use. I would love to get a consolidated report and some more explanations of what things mean. Maybe the capability is there and I just don't know how to use it, but for some reason, I feel like there is some room for improvement here.
Also, the Instagram integration is not good and I use Later.com for that. It would be great if Sprout had a similar service to Later.com
It would also be great if you could queue posts from different accounts and then have one person approve those.
What problems is the product solving and how is that benefiting you?
We save a ton of time by scheduling out posts and having them being posted automatically. It allows us to be precise and consistent in our social media. We also use it to find new posts which is a great tool.
Recommendations to others considering the product:
USE IT! <3


    Carrie O.

Sprout Social

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
Being able to see performance across all of the social media platforms, and engagement in particular. Knowing trending terms and influencers is also key.
What do you dislike about the product?
It would be nice if charts could be exported in order to be used in PPT presentations. Otherwise, the tool itself is great.
What problems is the product solving and how is that benefiting you?
We are able to engage directly with influencers, and can determine which platforms are most impactful.


    Margaret N.

Amazing

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
The ease of use and the analytics on demographics provided.
What do you dislike about the product?
Nothing, haven't yet had a problem with this platform.
What problems is the product solving and how is that benefiting you?
We are able to track all of our posts and schedule SO much easier than with Hootsuite.


    Sports

TITLE Boxing Club Marketing

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Great supplement to our in house marketing efforts. Title Boxing corporate marketing sets up our Sprout Social posts and then we supplement with the our own posts as well.
What do you dislike about the product?
I dislike the rate in which posts are made. We utilize Sprout Social on our TITLE Boxing Club's Facebook pages and every now and again the posts seem a bit too sporadic as far as when they're posted.
What problems is the product solving and how is that benefiting you?
We try a variety of posts with Sprout social. Meaning we try out pictures with texts, boomerangs, images with no text and videos. We mix it up daily to keep our members engaged


    Alia M.

User friendly and easy to grab quick analytics

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
It's simple and allows you to analyze a social channel on a surface level without having to jump through hoops. It's straightforward. The dashboard is simple and self explanatory. It doesn't require much effort, but it allows me to get useful analytics. I also like how it puts all of the social channels in one place, so you don't have to go into Facebook Insights and then flip to twitter. Everything is on your dashboard, and you can go through each social channel without having to open multiple windows.
What do you dislike about the product?
It's hard to connect to Instagram. I know this is a new feature, but we tried to connect one of our clients to Sprout for Instagram and it didn't save so we didn't have data for that month. Instagram isn't agency friendly, so it's understandable. I also wish you could see optimal posting times on Sprout. It would be nice to see which times on which apps are the best to post.
What problems is the product solving and how is that benefiting you?
It's an easy analytics tool so I don't even need to go into Google Analytics all the time. I always pull Sprout when I am presenting my clients with quarterly reports. It is easy for them to comprehend (much easier than Google Analytics). Clients like the visual graphs that Sprout provides. It's definitely eliminating client and company confusion. I think Sprout does a great job of just showing the necessary analytics that clients actually want to see without making it over complicated.
Recommendations to others considering the product:
I would definitely recommend Sprout Social. It makes everything easy and simple for both the agency and the client.


    Internet

Seamless Social Media Managment

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Intuitive UI offers great visibility into all of our profiles in one place and powerful analytics.
What do you dislike about the product?
Have intermittent issues with images and metadata not displaying properly on posts.
What problems is the product solving and how is that benefiting you?
Helps improve my productivity by making scheduling content and measuring impact simple.