Sprout Social
Sprout SocialReviews from AWS customer
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Effortless Social Media Management
What do you like best about the product?
It's an all in one social media management site where I can navigate between analytics, conversations, and posting messages.
What do you dislike about the product?
The one thing I don't like about the Sprout Social is that it's higher in cost. I feel this would be an issue especially for people starting their first blog or website.
What problems is the product solving and how is that benefiting you?
I am able to utilize each component offered in Sprout Social. I realized that using the analytics, I am able to understand the audience more.
Recommendations to others considering the product:
If you're able to afford the price of Sprout Social per month then go for it. If you're just starting out, start out with a trial and see how you like it.
Sprout Helps Stay On Top
What do you like best about the product?
Sprout is the best of EVERYTHING! Analytics, posting, engagement, listening and comparing!
What do you dislike about the product?
Honestly, I can think of nothing to improve at this time with Sprout.
What problems is the product solving and how is that benefiting you?
Scheduling. Duplication of efforts by other team members. curating our evergreen content!
Recommendations to others considering the product:
If you are serious about social and your clients, Sprout Social is THE single tool you need to invest in! You will LOVE it. Quick ROI and so easy to use and train new users on too!
Sprout is an efficient Social Media Management Tool
What do you like best about the product?
I like that I am able to upload video and galleries for Instagram -- something I was unable to do with other tools I was testing out.
What do you dislike about the product?
The weekly calendar view is the worst and extremely hard to navigate. It is so confusing especially as you keep on scheduling content. I stick to using the list or monthly view. Also, the smart inbox is not my favorite thing. I would rather have messages organized by platform than in a unified timeline.
What problems is the product solving and how is that benefiting you?
I've been able to more efficiently manage content I need to schedule ahead of time and it has allowed more social listening than what I was able to do before. It is a more powerful tool than the platforms themselves because I can see everything I have laid out.
Recommendations to others considering the product:
Disregard the weekly view tab. The calendar and monthly views are your best friends! And make sure to set up your smart inbox to also include keywords such as your business for better social listening.
Great Social Media Tool for Agencies
What do you like best about the product?
Comprehensive capabilities, reporting and overall user interface. The workflow set up is easy to use and quick to understand
What do you dislike about the product?
I don't like way Feeds are set up and wish there was a bit more depth into their monitoring capabilities, but most of that limitation is due to source APIs so a little out of their control.
What problems is the product solving and how is that benefiting you?
We are helping to streamline our clients' experience with social media management. We are able to have a comprehensive workflow that keeps our team productive and clients happy.
I have used Sprout Social in an agency setting.
What do you like best about the product?
I like how easy it is to use sprout social and how you can preview your posts.
What do you dislike about the product?
I don't like that it doesn't generate new pictures for posts.
What problems is the product solving and how is that benefiting you?
I have increased productivity because I can schedule posts before and not worry about them.
Great hub for social media communications
What do you like best about the product?
All correspondents with followers in one place. Easily schedule posts.
What do you dislike about the product?
Slightly more expensive than I would prefer.
What problems is the product solving and how is that benefiting you?
Having several platforms to mass-communicate our message became overwhelming. Sprout Social centralized everything into one package. It takes much less time to respond to follower reactions and messages.
Recommendations to others considering the product:
Take advantage of the trial and see if it's right for you.
Social monitoring with Sprout Social
What do you like best about the product?
I like the publishing calendar layout (platform only recently introduced it) -- it allows me to see when my social is scheduled relative to other handles associated with the brand and better plan for posting. The Twitter Comparison Report is also useful, especially if you're managing an executive profile.
What do you dislike about the product?
I don't like the name "messages" -- this nomenclature is more specific to brands that individual profiles (even public ones). I use messages to monitor RTs and mentions for the handle I manage -- but it doesn't give you a realtime readout of "likes," which also matters.
What problems is the product solving and how is that benefiting you?
Better interaction among handles associated with same company
Recommendations to others considering the product:
Include realtime monitoring of likes for tweets
Great for the price
What do you like best about the product?
The plugin is great, it speeds up the process tremendously
What do you dislike about the product?
Only 10 queue stories allowed a day, doesn't import images directly like Socialflow. Makes for a cluttered desktop of images and means I have to manually input more stories than I'd like.
What problems is the product solving and how is that benefiting you?
Streamline workflow. UTM codes.
Recommendations to others considering the product:
If you have the money, use SocialFlow. If not, Sprout is the next best.
SproutSocial: Great for scheduling & tracking social content
What do you like best about the product?
I love how easily we can schedule content across different accounts and platforms. The reporting is also great, and very helpful in showing the reach and importance of social media work.
What do you dislike about the product?
The cost is high, and if you have a single account for a team then as soon as one person signs in, anyone else who was signed in is kicked out. Can get frustrating.
What problems is the product solving and how is that benefiting you?
It allows us to schedule our social content out and show performance for specific content. This has been especially useful when we have a day of action or a hashtag that we're pushing over a limited period of time. It makes it easy to get reports on how your content is performing.
Recommendations to others considering the product:
If you can afford it, get one account for each member of your social media team. If you have a team account, make clear rules for what happens when someone kicks someone else out by signing in.
Sprout Social covers all the bases for social media management
What do you like best about the product?
Ability to engage/respond with posts directly from platform
What do you dislike about the product?
Lack of integration with content management platforms like Hubspot
What problems is the product solving and how is that benefiting you?
Measuring social media activity/success
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