Sprout Social
Sprout SocialReviews from AWS customer
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Very good, solved my SM issues.
What do you like best about the product?
I love that you can schedule ahead of time. I like being able to tag as well.
What do you dislike about the product?
The tagging does not alway work and I find that frustrating. I also use onlypult for IG and wish you could integrate something like that.
What problems is the product solving and how is that benefiting you?
Makes things go faster for the most part.
Recommendations to others considering the product:
Take the workshops they are helpful.
An important part of our social engagement strategy
What do you like best about the product?
Sprout Social allows us to both listen and engage in the conversations most important to our business.
What do you dislike about the product?
There's the occasional wonkiness of calendar placement when scheduling a tweet, etc.
What problems is the product solving and how is that benefiting you?
Real-time engagement with those interacting with our brand.
Recommendations to others considering the product:
Intuitive and easy to use, and it's priced right to achieve an ROI.
Easy to use- Great for Instagram.
What do you like best about the product?
For Instagram posting you can easily schedule stories and on feed posts, you can add first comment. It's a definite win over other platforms.
What do you dislike about the product?
Story scheduling still is a reminder at the time to post and has to be more of a manual process. If there was a way for it to be automatic it obviously would be more desirable.
What problems is the product solving and how is that benefiting you?
It makes scheduling posts and creating our content calendar and plan easy to see.
Recommendations to others considering the product:
Allow content calendars by the platform that show just the creative - for example, being able to see what your Instagram feed and board will look like would be key in scheduling.
Good Content Organizing Tool
What do you like best about the product?
I like Sprout Social for organizing, scheduling and automatically publishing content across Facebook and Twitter. It's a great starter tool for brands large or small looking to get serious about their messaging and interactions. Speaking of interactions, their streamlined inbox is pretty much the blueprint for other 3rd party publishing tools.
What do you dislike about the product?
Sprout Social delivers pretty lightly on reporting and analytics. If you'd like a high level view of how your social accounts are doing in one platform, this is a great option. Gleaning deep insights from this may be a challenge.
What problems is the product solving and how is that benefiting you?
We are streamlining our content publishing and using automation where possible. This is a major benefit to a team of just one!
A great way to keep in touch with current and potential customers.
What do you like best about the product?
Scheduling posts for Twitter, Facebook and Instagram is a breeze and the messages feed that combines all three channels makes community management easy.
What do you dislike about the product?
A small nitpick, but it takes a bit of effort to sort through the crowded messages feed if you don't take the time to set up keywords.
What problems is the product solving and how is that benefiting you?
We're able to communicate with more guests via keyword searches which has increased our crm and engagement.
Recommendations to others considering the product:
The single social messaging feed and keyword searches are easier to focus on than the multiple columns that similar services use.
Sprout is a helpful tool for my agency.
What do you like best about the product?
I like that sprout allows us to aggregate many posts for our clients at once. Some of our larger clients in the consumer products industry find the hashtag monitor very helpful for finding influencers and people using their products for sharable content.
What do you dislike about the product?
The tool doesn't always make sense for our smaller clients where it is is easier to go directly to the platform itself for posting. Overall, I don't have many complaints.
What problems is the product solving and how is that benefiting you?
We are able to manage many social media clients all at once. We are able to share with our clients exactly what their social media calendar looks like well ahead of time in an attractive and easy to see manner.
Recommendations to others considering the product:
If you are a growing marketing agency or your an organization of any considerable size you should consider using Sprout Social.
Great tool, wish there were more integrations
What do you like best about the product?
Very user friendly, bulk scheduling social posts is my favorite feature
What do you dislike about the product?
Wish there were more integrations with other platforms like Salesforce and Marketo
What problems is the product solving and how is that benefiting you?
Images aren't clickable on LinkedIn when you schedule with Sprout sometimes, can't tag companies on LinkedIn (know this is a limitation of the LinkedIn API but still frustrating to have inconsistent posts across channels)
Recommendations to others considering the product:
Take advantage of bulk scheduling and ideal send time
Sprout Social Review
What do you like best about the product?
Social Media scheduling options, as well as the analytic reports.
What do you dislike about the product?
Sometimes when I schedule things for Facebook there is a lag from the time I scheduled it until the time it actually posts. A few times I have posted on Facebook directly thinking there was an issue with Sprout Social and then it appears after and now I have two of the same posts.
What problems is the product solving and how is that benefiting you?
The analytical reports are extremely helpful for us. We can go as generic as Turf Valley's life span since we joined Sprout Social, or as specific as the last month and what posts are performing best / current audience demographics.
Recommendations to others considering the product:
I think Sprout Social is a great platform if you're looking for something to assist with your social media management. When I came on board, we had no platform in place and I found Sprout Social to be the best one to assist me with both scheduling and analyzing our progress / what we could change.
Highly recommended. It's the way to go!
What do you like best about the product?
Highly recommended. It's the way to go with social media marketing! I love that it offered most everything that I needed to handle social media marketing on our biggest channels.
What do you dislike about the product?
I really, really wish that there were more channels and more options connected to Sprout (FB Groups for example?), but I know that's oftentimes the channel to blame and not Sprout.
What problems is the product solving and how is that benefiting you?
The problems solved are managing, scheduling, responding to, and reporting on multiple social media channels at once.
Recommendations to others considering the product:
Take time with the trial, and be sure to explore Bambu while you're at it.
Perfect for the enterprise
What do you like best about the product?
Sprout Social is great for our business because multiple brands can roll up under the same account allowing for simplified administration and management. The ability to add/remove users is simple and there are lots of options for permission control. Creating and publishing features are always getting enhanced.
What do you dislike about the product?
With lots of reporting options, it is sometimes hard to find the right report to tell the story. This could just be a training issue on my part.
What problems is the product solving and how is that benefiting you?
Managing social for all brands through one platform makes reporting much easier. It reduced the amount of time for data gathering and trend analysis significantly.
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