Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
5,568 reviews
from
External reviews are not included in the AWS star rating for the product.
I learned Sprout's no-nonsense program without any training or tutorial -- so intuitive!
What do you like best about the product?
I love the ease of using the calendar feature under the publishing menu to quickly filter between what I've got scheduled on various platforms. It's such an easy way to visualize what's going where.
What do you dislike about the product?
A few quirks -- I think the "sent messages" feature could be improved. For example, when I'm wanting to re-post a popular post, Sprout attaches to it the content tag used on the most recently scheduled post, not the tag originally attached to the post.
I'd love a feature that helps me figure out the best times to post, too -- I don't know of anything about that now. I also previously used Buffer as a scheduler prior to Sprout and preferred the way that program allowed me to "drag" around scheduled posts to fit different, predetermined time slots.
I'd love a feature that helps me figure out the best times to post, too -- I don't know of anything about that now. I also previously used Buffer as a scheduler prior to Sprout and preferred the way that program allowed me to "drag" around scheduled posts to fit different, predetermined time slots.
What problems is the product solving and how is that benefiting you?
Sprout has streamlined the workflow between our editorial and marketing departments and has been a huge time-saver allowing me to flip between posting between networks seamlessly.
Great Social Management System
What do you like best about the product?
I love that it tracks all posts, not just the ones made in the system. It allows us to have a much better analysis of what we are doing. With many people running our sites, we need to be able to manage and assess all of the options.
What do you dislike about the product?
I wish I could access the reports on the app.
What problems is the product solving and how is that benefiting you?
We are solving the problems of planning social, analysis for all social post, and group input. I love that we can work as a group, see what the team is doing and then make informed decisions on how to move forward. We don't have to balance reports from individual sites, we can choose to or collective.
Recommendations to others considering the product:
This is a great service to use if you are beginning your combined social efforts or are a veteran. We have always had the support when needed. Just be smart, as I believe it is a pay by user, if you don't need everyone to have access, don't give it.
Easy to Use, Great for Monitoring
What do you like best about the product?
The best thing about SproutSocial is that you are able to have multiple accounts and each can be used for monitoring.
What do you dislike about the product?
The layout no longer shows up in a list view. Instead, it just seems to be a calendar. Miss that feature!
What problems is the product solving and how is that benefiting you?
It's great for listening and learn about competition in the market, but also for scheduling content efficiently.
Sprout Social
What do you like best about the product?
Easy functionality and mobile app use. Scheduling feature is easy and uploading content is painless. Content management is simple and you can view brand-related hashtags.
What do you dislike about the product?
Lacking many features that are avail. Features found in native platforms, more specifically Twitter, do not exist within Sprout - and honestly not any social management platform.
What problems is the product solving and how is that benefiting you?
Scheduling is a major benefit. Also like seeing a following demographics. The analytics feature is often utilized for the betterment of posts performances and understanding when and how to best schedule posts.
Recommendations to others considering the product:
Easy to use. Simple implementation and good support. Doesn't have all native functionalities but provides a comprehensive overview for social platforms.
Data for more strategic posts
What do you like best about the product?
Sprout social gives a bunch of stats and data that helps us create more personalized posts for our audience and know when the best time to post is.
What do you dislike about the product?
It is pretty pricey compared to other social media tools.
What problems is the product solving and how is that benefiting you?
Allows us to schedule postings beforehand.
A Great Way to Multi-Task
What do you like best about the product?
All of Social in One Place. It makes it so easy to manage.
What do you dislike about the product?
Sometimes too many tabs to get around. At times I need to shut things off, but I forget how.
What problems is the product solving and how is that benefiting you?
Live Tweeting and Event Social
Clean, easy and useful
What do you like best about the product?
I like that SproutSocial is clean. There's no bones about it, nothing too complex. Maybe it doesn't have as much functionality as a Sprinklr-esque tool but you don't always need that and Sprout offers a really user-friendly solution for someone who simply needs to schedule their content.
What do you dislike about the product?
I'm not crazy about its monitoring capabilities. If you're hoping to use Sprout for community management, I don't find it to be very successful in that arena but few platforms are. It's just easier to do community management natively on the platform. Especially outreach.
What problems is the product solving and how is that benefiting you?
We needed a solution to schedule content in advance. It's very successful for that.
Recommendations to others considering the product:
I highly recommend Sprout to someone looking for a clean & efficient solution for scheduling content. If someone is looking for a tool to use when they monitor their community, I don't really think Sprout is the one. But if you're comfortable continuing to monitor natively and just need it for scheduling, it'd definitely be my pick.
Really great program but pretty expensive
What do you like best about the product?
The program is very user friendly and packed with tons for metrics to measure success of each of our social platforms. I was able to respond, schedule, and monitor all of our accounts from one place.
What do you dislike about the product?
I did not like the price. I thought it was a little bit expensive. Also I wish there was a way for them to track other social platforms outside of the popular well known ones.
What problems is the product solving and how is that benefiting you?
We have almost a million followers and keeping track of everyone can be tough. This program allowed us to use our authentic voice and reach our audience but also help to reduce the time or stress of trying to connect with everyone.
Excellent reporting and scheduling tool
What do you like best about the product?
The reports are detailed and so easy to collect
What do you dislike about the product?
There has been some difficulty with the rendering on Facebook posts lately. They don't look right when they come out and I often have to fix
What problems is the product solving and how is that benefiting you?
Time management
Great stats for a free service
What do you like best about the product?
Free access to solid social media reporting
What do you dislike about the product?
Nothing - comprehensive for free service
What problems is the product solving and how is that benefiting you?
I needed to provide social media monitoring, but did not have the budget to buy an expensive service. Sprout provided me with solid information that the client needed, but without the cost.
showing 5,181 - 5,190