Sprout Social
Sprout SocialReviews from AWS customer
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Sprout helps me save time collating my social channels
What do you like best about the product?
The inbox highlights search keywords from my geographical region alerting me to ongoing discussions or issues.
What do you dislike about the product?
I never use their interface for reading my own channels - still go directly to the source as it is usually easier or more features.
What problems is the product solving and how is that benefiting you?
It allows us to respond more quickly to customers and be more up to date with trends.
Decent tool for monitoring social
What do you like best about the product?
My customer support team tags me when there is a sales lead talking about our business on twitter. It's nice that I get email alerts about that!
What do you dislike about the product?
The interface leaves much to be desired. First, I cannot reply directly from the sprout thread using my twitter handle. Second, its difficult to distribute the link (other than use the share by email button).
What problems is the product solving and how is that benefiting you?
Our support team monitors our social mentions and tags in my sales team to jump into convos and create opportunities
Good resource once you learn the platform
What do you like best about the product?
The data and analytics the platform provides.
What do you dislike about the product?
There is definitely a learning curve at first.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy for me to schedule posts and keep track of messages accross all social media channels.
Recommendations to others considering the product:
Have patience learning the platform, its a big time saver once you know it!
Great workflow and data insights
What do you like best about the product?
I really find it helpful that Sprout uses data to back the recommended times for posting. Working for a global organization means sometimes my view of a perfect time isn't the same as the rest of the world. So knowing when my audience is most likely to engage (regardless of the country) is key to successful organic social.
What do you dislike about the product?
I do wish there was the ability to create and schedule creative cards on Twitter right from Sprout. It's an extra step to do outside of Sprout and we lose that precious data that comes from having a clickable card on Twitter versus just a graphic attached to the post.
What problems is the product solving and how is that benefiting you?
We are learning how to define an organic social strategy. We've been able to increase our twitter posting and decrease our Linkedin posts because of the insights we've received through Sprout. We're becoming more strategic in how and what we post.
Recommendations to others considering the product:
Sprout is an easy to use application that provides quality data and recommends post times based on that data. You can schedule across multiple channels easily. But there are some functionalities (at least depending on what level you purchase.) Have a game plan of exactly what you want to do before purchasing this (or any other) social media management application.
Social Media Management Made Simple
What do you like best about the product?
I love the chrome extension. Makes social sharing a simple, easy part of my workflow.
What do you dislike about the product?
I wish you had a Salesforce integration. Thinking about moving off of Sprout in order to get better synchronization of data across our marketing and sale tech stack.
What problems is the product solving and how is that benefiting you?
Social Media Scheduling.
Recommendations to others considering the product:
Great tool for easy social media management.
Great for Work!
What do you like best about the product?
I like that I can create a post and schedule it to go out over the weekend and not have to worry about work when I'm off the clock.
What do you dislike about the product?
I couldn't schedule Instagram posts to properly go out in advance.
What problems is the product solving and how is that benefiting you?
Scheduling weekend posts are a definite benefit.
SproutSocial has been useful in many ways for my social media monitoring.
What do you like best about the product?
It allows me to pull monthly reports of our data quickly without having to bounce around to six or seven different sites. I have mainly been using it for that as well as our hashtag monitoring.
What do you dislike about the product?
The mobile app experience can sometimes be glitchy and I haven't yet determined the exact causes. But I can certainly get through enough to make sure the commentary from a poster is not negative.
What problems is the product solving and how is that benefiting you?
I do wish there was a better way to see a monthly visual schedule of social. It's nice to see a week at a time but sometimes there's a need to make sure I haven't over delivered. A monthly view option would be a nice to have in the future.
Review of Sprout
What do you like best about the product?
all the information about my channels, I can post from all my channels through one system
What do you dislike about the product?
issues from time to time with posting and connection to profiles, cannot post videos
What problems is the product solving and how is that benefiting you?
time efficiency
Recommendations to others considering the product:
it is a great resource especially for a business
Sprout Social is a great platform that is continuously improving
What do you like best about the product?
The easy to use scheduling tools and reporting
What do you dislike about the product?
Draft posts not instantly appear on cal
What problems is the product solving and how is that benefiting you?
Remembering holidays with the new "note" feature on the publishing tab.
Great Platform!
What do you like best about the product?
Sprout Social is excellent! As someone who is brand new to Social Media Marketing, it has been excellent for me in scheduling content, pulling different reports to analyze, interacting with guests, staying caught up on trending content, and more. I like how the phone app instantly integrates with things I publish online as well.
What do you dislike about the product?
I sometimes have problems with posts failing due to the unique Sprout shorter links I have generated, and occasionally the app randomly closes out on me when I'm in the middle of creating a post. I also do not like how you cannot publish a series of photos in one Instagram post if you are using the online platform. You have to send a notification to an approved admin who can schedule it from a phone later. Other than that, I haven't had many issues.
What problems is the product solving and how is that benefiting you?
Sprout saves the most time for me in publishing content. It takes me a couple hours at the start of each week to schedule content for an entire week +, giving me significantly more time to do other responsibilities during my work hours. It's also nice to not have to lug my work laptop home each night because I can keep up with everything on the app. I like the short links that are generated for posts too, so my content doesn't get too wordy or hard to follow for the customers.
Recommendations to others considering the product:
The ease of use is great. The platform is incredibly intuitive, and it is a one stop shop for all of my social media needs!
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