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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

5,993 reviews
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External reviews are not included in the AWS star rating for the product.


    Rick S.

Quick Glance Into My Daily Workload

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
I like to be able to see all my accounts in one screen and see which is getting more traffic and engagements and what the differences are on each platform.
What do you dislike about the product?
The Instagram crashes and disconnects that occur quite frequently and even when things are corrected they seem to revert back to the same old situation.
What problems is the product solving and how is that benefiting you?
Competition and how they use their social media and how I can improve mine.
Recommendations to others considering the product:
Takes a couple of hours to learn all the features and to get used to using for your own purpose. There's excellent youtube videos available as well if needed.


    Amanda M.

BIG FAN of Sprout Social

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
I love that Sprout Social is always improving and seeking out ways to help their customers be successful. The product is intuitive.
What do you dislike about the product?
Nothing. Sprout Social is one of the best products in our tech stack.
What problems is the product solving and how is that benefiting you?
I can not stress enough how helpful it is to have all of our social media activities in one place. There are increasingly fewer instances where we need to visit a social channel directly to post or respond. Sprout INSTANTLY improved my LIFE when I switched from our previous vendor two years ago. I


    Victoria O.

Sprout Social Is A Great Tool

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
It is user-friendly and great for having all your social content in one place. The tagging feature in Reporting is our most helpful feature, allowing us to manage multiple different service links efficiently. There's also a mobile app which is great for social media on-the-go!
What do you dislike about the product?
Sprout Social is more costly and some of the necessary features - like social listening - is an incremental fee. Customer Service sometimes is slow to respond/solve an issue.
What problems is the product solving and how is that benefiting you?
Social media monitoring, analyzing and publishing for multiple different service lines. Our company is very report-driven, so that feature is so valuable to us.
Recommendations to others considering the product:
Definitely consider Sprout Social if you manage social channels for multiple clients.


    Shelby K.

Everything you need and easy to use

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
The two best things about Sprout: It is easy to use and has all of the features that you actually use. The difference in this tool over the past 2 years is remarkable, it went from a tool that I thought was barely able to work for an enterprise to one that fits our needs perfectly.
What do you dislike about the product?
I wish I could do more with custom reporting, specifically around the content tags. Right now, I have to export the data into CSV files and work with the raw data to get what I am looking for with pivot tables.
What problems is the product solving and how is that benefiting you?
The biggest benefit of Sprout is time savings. We have turned reporting from days to minutes... and without the huge cost of other tools.


    Sports

Keeping Organized for a Small Department

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
I think we found using sprout most helpful for publishing. The publishing tool made it easy for one worker to create a post, and then allow the department leader to approve it.
What do you dislike about the product?
There are a lot of tools with sprout. I think sometimes it can be overwhelming for someone that doesn't know how to use the program, but overall it is more helpful than it is confusing.
What problems is the product solving and how is that benefiting you?
Trying to stay organized and get a posting schedule. Realized that seeing our numbers and analytics was helpful, along with researching hashtags and seeing how to optimize growth.
Recommendations to others considering the product:
Take sometime to learn the program so that you can use it to your best ability. It has a lot to offer and can helpful in optimizing growth of any organization.


    Food & Beverages

My experience with Sprout

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
Sprout was very easy to use to post on multiple pages.
What do you dislike about the product?
I didn’t have any issues. I found this much easier to navigate than Hootesuite
What problems is the product solving and how is that benefiting you?
It was very easy I really liked being able to choose the best times to post.


    Museums and Institutions

Comprehensive Social Media Platform

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
Sprout's reporting, listening, and monitoring tools are all excellent. They give me insights in one place – which is crucial when managing multiple platforms. I like the agency integration as well so I can compare paid and organic performance side by side.
What do you dislike about the product?
Replies can be finicky and I find myself navigating to the social site to be sure I am replying to the comment directly.
What problems is the product solving and how is that benefiting you?
I never recognized where patterns in my engagement lay before, being able to track reports with internal content as well as competitor content. I can review trends between my own institution and competitors and make informed decisions.


    Non-Profit Organization Management

Great tool for analyzing Social Media campaigns

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about Sprout Social is the analytic tools it provides. It also makes posting across several platforms easier.
What do you dislike about the product?
There are some limitations on the way your posts look on different platforms so if you want to have full control, you still need to post individually directly on the platform.
What problems is the product solving and how is that benefiting you?
Sprout allows us to give contracted employees access to all of our Social Media so it is easier to get our word out across as many platforms as possible. It also gives us a quick and detailed look at what is working and what is not.
Recommendations to others considering the product:
If you need a good way to post across several Social Media platforms and want to see analytics for them all in one place, get Sprout Social.


    Marketing and Advertising

Sprout Social Review

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy Sprout Social is to schedule and monitor content.
What do you dislike about the product?
At first, I did not like only having on steam, but eventually it grew on me.
What problems is the product solving and how is that benefiting you?
The innovation put toward improving Instagram scheduling and monitoring options have been invaluable.


    Millie F.

Sprout Social Review (Best Company For Marketing)

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
What I like best about Sprout Social, is that everything is all in one place. It's easy to navigate, track customers, read data reports, etc. It has made my work-life much more proficient, easy, simple, organized and I'm able to accomplish much more in my day and understand how to marketing better to our target audience. I have already recommended Sprout Social to my friends, family, and co-workers and will continueing doing so as I believe Sprout Social is beneficial to any and everyone. No matter if you are a large agency, or an individual blogger, Sprout Social has the perfect combination for success!
What do you dislike about the product?
I dislike how you have to pay additional fee's if you want to add on certain services, as well as that Sprout Social is not partnered with Google and often times they disconnect your social profiles randomly and you will have to re-add them which is time-consuming.
What problems is the product solving and how is that benefiting you?
I'm solving problems such as getting in touch with customers, time efficiency, and organization. I have realized that Sprout Social has solved all of these problems for me the second I signed up with them. I have also realized that rather than having my employees all doing random task and having to check their social posts individually, I can simply add them to my account and review their posts and work before it is published. It has made the work environment much much better. I couldn't imagine not using Sprout
Social.
Recommendations to others considering the product:
I think anyone should sign up, as it is an easy, simple, and organized to use. Great for a large organization or an individual looking to improve their personal business.