Sprout Social
Sprout SocialReviews from AWS customer
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Our agency enjoys using Sprout Social. The features are nice and the platform is intuitive.
What do you like best about the product?
Social scheduling and the reporting features are the best features for our use. I enjoy seeing members of our team get ahead of the game by updating content ahead of time and getting approvals from clients. The reporting dashboards are really great and provide great information. It is also easy to onboard new hires, and clients alike on the platform. It helps provide value from a user experience perspective and you do not have to be an analytics ninja to figure out the features.
What do you dislike about the product?
The cost. It seems a bit expensive for what it is including the cost of adding users and profiles. We internalize the cost and do not pass it off to the client thus, it is a bit more than we like to spend. We are able to offset this in some cases however by the efficiencies that we gain by using the platform. I also don't love that when you print reports as a PDF, you can only see audience, vs. reach, etc.
What problems is the product solving and how is that benefiting you?
Our social campaigns are more organized than they used to be. Our team works more efficiently on social campaigns by using Sprout Social.
Recommendations to others considering the product:
Consider the cost while exploring functionality. It is a great tool however, it it is expensive if you want your client base to have access to their profile.
Great for reviewing data but can be buggy when planning posts
What do you like best about the product?
We use Sprouts social mainly for gathering interactions, reach, data, and growth.
What do you dislike about the product?
We dislike that when you program posts. The profile will sometimes get disconnected and not post the post on it's scheduled time.
What problems is the product solving and how is that benefiting you?
We are learning from our data how to grow our social media channels. We can also program posts on peak times so that someone does not physically have to sit and post at peak times
Social media management and reporting is a lot easier now
What do you like best about the product?
The ability to upload and track monthly social calendars, "listening", and engagement by each client.
What do you dislike about the product?
Although it's gotten better, the interface could use a revamping. Some actions/buttons are small and seem hidden in corners or tucked away. Copy is thin sometimes difficult to read (thin, light gray on white background).
What problems is the product solving and how is that benefiting you?
We manage several of our client's social media pages/accounts throughout multiple industries. We're able to save our clients time, ourselves time, and do a much better job tracking engagement and grasp a better understanding of each follower base.
Easy, quick and powerful
What do you like best about the product?
I like how easy it is to use the system. I have tried others, and I Sprout is definitely the best. I also love that there are no long-term contracts. And it's awesome to now be able to schedule Pins! And it's great to be able to pull a report of ALL my social media results instead of pulling a report from each platform. It saves a lot of time and headache.
What do you dislike about the product?
I don't use all the features because I just don't have time! There is nothing I dislike about the product, but I know I could tell someone at Sprout if I ever had an issue.
What problems is the product solving and how is that benefiting you?
I use Sprout to schedule posts to save time and keep my social media plan on track. I also love tracking keywords and competitors with ease. And, keeping all my social media results in one place has really saved me a lot of time.
Recommendations to others considering the product:
I would recommend Sprout Social for overall functionality and ease of use.
Simple, Time Saving, Easy to Use
What do you like best about the product?
The platform is very easy to use and convenient for our clients.
What do you dislike about the product?
Social profiles can disconnect frequently.
What problems is the product solving and how is that benefiting you?
We're saving time and streamlining processes for posting and that is beneficial to our communities.
One stop solution for social media management
What do you like best about the product?
Sprout has an intuitive interface that makes it easy to use.
You can manage almost every social channel with ease.
You can manage almost every social channel with ease.
What do you dislike about the product?
Nothing particular but I wish we had the opportunity to test the Listening tool by using some keyword topics.
Reporting with these tools is always a challenge. Sometimes the standard reporting widgets are not sufficient to have the right reporting.
Reporting with these tools is always a challenge. Sometimes the standard reporting widgets are not sufficient to have the right reporting.
What problems is the product solving and how is that benefiting you?
QA of social media posts, reviews and approvals are super easy to execute.
Collaborative nature helps a lot to prevent things to fall between the cracks.
Collaborative nature helps a lot to prevent things to fall between the cracks.
Senior Brand Manger
What do you like best about the product?
The analytics on Sprout are great - they help us segment data for each of our 25 dental offices my state, and city to be able to compare and create benchmarks. The content calendar helps us keep track and prepare for what we'll be sharing for the month, and what we've shared previously.
What do you dislike about the product?
We've gone through so many different account managers. We'd had multiple different sales rep reach out to me to try to sell me Sprout, when we've already been a customer for almost 2 years. It feels as though they're not communicating and very disorganized.
What problems is the product solving and how is that benefiting you?
The ability to have content approved by managers has been very useful for us. Scheduling content weeks ahead is great. Utilizing the content calendar to plan content around national holidays, special events, etc. we've enjoyed that update.
Recommendations to others considering the product:
Spend time on figuring out how you're going to best utilize a tool like Sprout Social before signing on. Ask all of your questions before signing anything - especially about any and all features are most important to you and your organization's efficiency. Sprout can be very useful
Sprout social review
What do you like best about the product?
Very easy to schedule content and monitor your analytics
What do you dislike about the product?
Difficult to manage multiple social media accounts
What problems is the product solving and how is that benefiting you?
Makes the process of scheduling posts very easy, the analytics are incredibly useful to determine who is consuming your content
Recommendations to others considering the product:
N/a
I enjoy sprout social, the simplicity and ease of use make it stand out from other software.
What do you like best about the product?
The interface is well designed, simplistic and user friendly. Its easy to schedule posts in bulk and collect data. I like that sprout gives you downloadable charts to show account growth.
What do you dislike about the product?
The instagram portion of sprout social could use some additional features.
What problems is the product solving and how is that benefiting you?
I am minimizing the amount of time I spend collecting data and inputting it into custom spreadsheets by using sprout social, I am also saving time by scheduling posts in bulk.
Great Features, Very Intuitive
What do you like best about the product?
Sprout Social makes scheduling and monitoring posts easy. The interface is intuitive and aesthetically pleasing.
What do you dislike about the product?
Drafts are not particularly useful for our organization.
What problems is the product solving and how is that benefiting you?
The review process is streamlined with Sprout Social and the more intuitive interface results in more efficient creation and scheduling of posts.
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