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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

5,568 reviews
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External reviews are not included in the AWS star rating for the product.


    J. Micaela R.

I'm a fan of Sprout Social!

  • May 25, 2017
  • Review provided by G2

What do you like best about the product?
I typically use it to schedule Twitter posts and love it for this feature. We often partake in twitterstorms so this allows me to schedule ahead of time instead of spending an entire couple of hours tweeting.
What do you dislike about the product?
It's not that I don't like it but I don't find the Facebook features to me necessary because I can schedule and analyze my Facebook posts on Facebook itself.
What problems is the product solving and how is that benefiting you?
Definitely saves time for multiple employees. It allows us to get more done!


    Marketing and Advertising

Sprout Social

  • May 24, 2017
  • Review provided by G2

What do you like best about the product?
It was easy to schedule out content ahead of schedule.
What do you dislike about the product?
Sometimes there would be an error and the scheduled content wouldn't post. I also didn't like the file size limit to attach and upload photos.
What problems is the product solving and how is that benefiting you?
It helped stayed organized and ahead of scheduling out content.
Recommendations to others considering the product:
I would look around at other vendors first. I feel as though there are other companies out there that offer just as much options with less of a cost.


    Non-Profit Organization Management

Sprout Social

  • May 23, 2017
  • Review provided by G2

What do you like best about the product?
Managing all of our SM platforms through Sprout Social, this has been awesome in boosting our SM feeds and in managing our analytics of our SM accounts.
What do you dislike about the product?
There hasn't been anything that I haven't disliked thus far. It has made managing our accounts much easier for our Social Media Platforms.
What problems is the product solving and how is that benefiting you?
Social Media needs, outputting more information quicker.
Recommendations to others considering the product:
It's a great product to help you manage your SM accounts and Analytics.


    Rosie G.

If you can afford it, it's worth the insight

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
We put a little extra budget towards sprout social and can do a lot more with posting on social media. It has a slick interface and saves a lot of time when planning posts.
What do you dislike about the product?
As of last I checked it didnt have all the tools with Instagram, but that might be changing soon. There wasn't much we dislike about the program but definitely the cost does come into play when deciding to use the software.
What problems is the product solving and how is that benefiting you?
We can find influential users and target them as well as get better audience analytics.
Recommendations to others considering the product:
Again if you have the money for it it's worth the price for the analytics and time it saves.


    Marketing and Advertising

Easy to use and affordable

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
Sprout Social creates easy to read and visually appealing analytics reports that can be easily exported for clients.
What do you dislike about the product?
The instagram post scheduling function is very complicated and difficult to use.
What problems is the product solving and how is that benefiting you?
creating nice looking social media reports for multiple clients efficiently.
Recommendations to others considering the product:
Great low-cost platform for social media posting and analytics.


    Financial Services

amazing

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
everything you make guys , reporting , analytics , tasks , feeds and comparing
What do you dislike about the product?
nothing , excellent software and easy to use
What problems is the product solving and how is that benefiting you?
the most important that i can monitor and publish from one place
Recommendations to others considering the product:
for sure


    Sarah M.

Great social media platform - lots of useful features

  • May 15, 2017
  • Review provided by G2

What do you like best about the product?
I like how it's very easy to schedule posts and the metrics reports are great. I found the glossary next to the metrics to be extremely helpful and it was good to see when I was posting was the best time/which audience I was reaching the most. I also appreciate the comparison feature to see how ours matches up to our competitors' social media profiles
What do you dislike about the product?
Wish it was easier to follow other people on Twitter using this platform (found it a bit harder to do so). Also, I wish there was an online training video or something to better describe the metrics and how you are calculating those. I had to call customer service and get it cleared up but wish there was something outside the glossary for the more complex terms
What problems is the product solving and how is that benefiting you?
We are able to quantify our social media efforts as well as see how we match up against our competitors which is fantastic in showing the value-add to our investors
Recommendations to others considering the product:
I would be sure to talk to a customer service person, especially if you want to utilize the metrics functions. I would also sit in during their informational webinars, but wish the content was available on-demand in case I need to reference later or skip forward to find something.


    Marketing and Advertising

Clean and Modern

  • May 11, 2017
  • Review provided by G2

What do you like best about the product?
It is easy to use with a clean and modern design.
What do you dislike about the product?
I wish there was a way to schedule to Instagram, although I know this is not their fault.
What problems is the product solving and how is that benefiting you?
Easy scheduling and reporting for social clients. It makes it easy to stay organized and update scheduled content.
Recommendations to others considering the product:
I think it is better than Hootsuite in the sense that it has a more modern and clean layout making it easier to use and stay organized.


    Financial Services

Overall great tool for scheduling posts, however needs some work

  • May 10, 2017
  • Review provided by G2

What do you like best about the product?
Very easy to schedule multiple posts in a timely manner. The overall feed and direct inbox feature is great to engage with your audience. The reports and analytics are also very user friendly to navigate and analyze.
What do you dislike about the product?
Customizing posts and their appearances on individual platforms is still a bit of a challenge. I have to edit my post in Facebook to tag any parties since the feature won't work directly from Sprout. I have to edit my images on Instagram then re-upload through Sprout since the Instagram filter portal is not available there. Twitter is the most user-friendly platform to completely use on Sprout. Linked In works pretty well too.
What problems is the product solving and how is that benefiting you?
Better to keep track of our engagements with our audience and the type of conversations that are being brought up. The analytics also provide key insights as to who are audience is.


    Information Technology and Services

The best thing ever happend to our SM

  • May 10, 2017
  • Review provided by G2

What do you like best about the product?
Super user-friendly, always up to date and has a lot of features you wouldn't even think of
What do you dislike about the product?
no option to schedule gifs on facebook or direct instagram scheduling
What problems is the product solving and how is that benefiting you?
We use it for our social media engagement, it saves our time and gives needed data