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Sprout Social

Sprout Social

Reviews from AWS customer

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    Hanna L.

Saves lots of time and easy to use

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
I like how through SproutSocial you can schedule multiple posts at once and all in advanced. In one sitting, it allows you to plan a week, month, or years of social media posts. It is so easy to use and it links Facebook, Instagram and Twitter and other platforms together so that you can choose to post all at one and have them all consistent! It so easy to use and allows organization.
What do you dislike about the product?
What I do not like is the cost, it is a bit pricey especially when you want to add more users. It is worth it because of how great the software is and beneficial it is.
What problems is the product solving and how is that benefiting you?
With Sprout Social, our magazine is able to efficiently organize and schedule all our social media posts on all various platforms.
Recommendations to others considering the product:
Try it out! its so easy and helpful in saving time and organizing


    Peggy R.

Sophisticated and a time-saver

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
It is a one-stop-shop. I don't have to go to multiple social profiles and/or multiple social media management tools.
What do you dislike about the product?
The publishing tool can feel clunky at times
What problems is the product solving and how is that benefiting you?
Our online presence is more robust without the need of hiring more staff. It also provides very rich and appropriate content suggestions which have improved our engagement tremendously.
Recommendations to others considering the product:
In my opinion, Sprout Social is the best available social media management tool that integrates with Facebook, Twitter, and Instagram. If you are looking for a tool that specializes in any of those three, though, there are specific tools for individual platforms that have more platform-specific features.


    Janelle G.

A Fantastic Tool!

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
I like that you can schedule Instagram posts AND stories.
I like that you can monitor your comments.
I like that you can collaborate with your team and clients.
I like the way the calendar view of posts is set up.
What do you dislike about the product?
I wish you could post giphs.
I wish that you could post multiple photos on Instagram automatically.
Sometimes posts will fail to upload and there is no explanation why.
I wish you could tag pages in Facebook posts.
What problems is the product solving and how is that benefiting you?
Sprout Social takes the guesswork out of scheduling social. The ability to schedule weeks at a time and have them available to clients for review and approval is a godsend! Sprout Social is a tool that saves me a TON of time. Also, their customer service is EXTREMELY responsive, which is always nice.
Recommendations to others considering the product:
Set up a run through of the platform for your team with a Sprout Social rep! They are incredibly knowledgeable and will teach you everything you need to know. They're also always looking for suggestions on how they can make the product better and will actually take your ideas to their team to see if they're worth implementing.


    Lindsay M.

Love Sprout Social!

  • March 05, 2019
  • Review provided by G2

What do you like best about the product?
So easy to use and a great community that provides support.
What do you dislike about the product?
Didn't connect with Instagram easily enough.
What problems is the product solving and how is that benefiting you?
When i used Sprout at an agency it made it really easy to jump from client to client saving time on social management.


    Marketing and Advertising

Very helpful in organizing and scheduling

  • March 04, 2019
  • Review provided by G2

What do you like best about the product?
I liked how you can schedule for multiple platforms and choose the time, date and which ones you would like to post to. It is very say to use, edit and organize. It helps in scheduling a head of time to get it out of the way for the rest of the week or month. It also helps when managing multiple businesses in marketing platforms. It also uses hashtags and URL shortcuts
What do you dislike about the product?
I wish it had more options and when adding more users you have to pay more. It is still a great tool and great app.
What problems is the product solving and how is that benefiting you?
Organization and managing multiple accounts on social media platforms, including Facebook, Instagram, Twitter, and more.
Recommendations to others considering the product:
I would recommend!


    Bethany G.

I genuinely appreciate this product

  • March 02, 2019
  • Review provided by G2

What do you like best about the product?
Their customer service is second to none. Only one time did I not hear back from them quickly, but they ended up sending an apology email to all clients the next day because they had gotten behind and said they were taking steps to keep that from happening again.

Sprout also consistently provides great webinars and articles. Plus, I really love the whole layout of the inbox. It's probably a little bit of personality, but it is so easy for me to see what's going on and respond to messages from different clients. I also love their analytics reports!
What do you dislike about the product?
I'm not a huge fan of the keyword monitoring/social listening options that they provide. However, I think better options would be available if we were at a higher program tier. Can't think of anything other than that!
What problems is the product solving and how is that benefiting you?
Managing multiple social media clients and providing social media reports to clients. Sprout keeps me very focused and on top of social media engagements.


    Karen M.

Solid tool in social network management

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Currently Sprout Social is one of the best tools for managing social networks in the market because it not only facilitates the automation of the publication and creation of content, but also increases interaction and improves the response time of our support team in social networks.
What do you dislike about the product?
Sprout Social should improve the interaction reports of each social network so that they are more complete and customizable because until now their reports lack information and do not provide customization options.
What problems is the product solving and how is that benefiting you?
We use this tool for the management and monitoring of our community in each social network. Sprout Social has also made it easier the job for us to create content, because constantly showing us what are the topics of interest of our target audience.


    Computer Software

Social Media with Sprout Social

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
The best part of using sprout social is the ability to post to all social media from a singular site. Also the ability to see the analytics of the social media posts.
What do you dislike about the product?
Sprout social feels a bit slow and hard to use at first. It definitely takes time to get use to and really know the different areas of sprout social and use them to your advantage.
What problems is the product solving and how is that benefiting you?
We are solving our social media issues with sprout social. The benefits we have realized are the ability to see real time analytics our and cater our social media posts to specific people.
Recommendations to others considering the product:
It is a one stop shop for all social media needs.


    Hospital & Health Care

Use for planning out social posts

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
It's relatively easy to pre-schedule regular social posts.
What do you dislike about the product?
There are a number of steps involved, and things you have to remember to do or the posts won't be correct.
What problems is the product solving and how is that benefiting you?
We don't have to remember to do social posts - we can schedule them out in advance


    Arthur G.

A tool to improve marketing in your company

  • February 23, 2019
  • Review provided by G2

What do you like best about the product?
The approval and analysis process is quite fast, something that I consider essential for business use.

It has an excellent interface for the user, good design, striking colors and a great structuring and division of the different marketing campaigns that can be carried out in different social platforms.

The analytical reports are extensive and with a large amount of information, which makes it easier to analyze the results of the campaigns.

When you review or analyze the tasks, in the task management system you leave a note with information, which I consider really useful to leave important details that must be read when you want to perform the task.
What do you dislike about the product?
It has happened to me several times that the account of the social network I was using has been disconnected and I had to connect it and verify it again. This is a somewhat tedious process, since it is necessary to reconnect in the account for this failure.

Maybe I would also add other social networks, because although it has the most important, it is always good to be able to campaign on more social platforms.
What problems is the product solving and how is that benefiting you?
It is very simple and intuitive to carry out marketing campaigns through Sprout Social. It has helped our company to better design our campaigns to better use ad systems and generate more benefits through deeper analysis of the reports and reports we have obtained through this platform.

It also allows us to load and automate certain content for later publication, so we can carry out more campaigns in a much simpler way and it has saved us time without losing effectiveness.
Recommendations to others considering the product:
Facilitating the process of creating marketing campaigns and improving their effectiveness is something you can do through Sprout Social. It helps to have a clearer idea and to better analyze your campaigns through social platforms.