Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social is the best bang for you buck in social media management
What do you like best about the product?
Ease of publishing/scheduling content, including ability to geo-tag and scheduling an Instagram "first comment" if you use the first comment (i.e. for hashtags). Real-time preview of posts/tweets. Robust, custom reports. Customer service chat is convenient and prompt to respond.
What do you dislike about the product?
The tool can be limited because of the social media platforms' API. Currently, unable to tag images
What problems is the product solving and how is that benefiting you?
Efficiency of time when scheduling social media content across clients. Ability to provide a client-facing tool of value with custom reports.
Recommendations to others considering the product:
There's no better value on the market for social media management.
Incredibly useful - and easy to use!
What do you like best about the product?
I LOVE that they recently updated so that you can post videos directly from Sprout rather than having to have a Publisher manually receive a notification when it's time to be pushed out. This helps immensely. It's also just an incredible scheduler and resource for metrics and analytics on how posts are doing on social platforms.
What do you dislike about the product?
The drafts just disappear if they don't get scheduled out
What problems is the product solving and how is that benefiting you?
Our clients LOVE using Sprout, and it's so easy to get the hang of. They like to see the reports on how their efforts are doing across social channels, and they like that they can edit things or be listed as the person to approve all outgoing posts. The only thing that is difficult is if a client is the approver, and they don't approve on time, the post doesn't go out. So you have to have a great client relations team reminding them!
Recommendations to others considering the product:
It's the best one out there, pretty much.
Monitoring of all social networks
What do you like best about the product?
This tool allows you to manage all social networks without having to waste a lot of time doing it manually. Its interface is very simple, facilitating its use to quickly learn how to use it.
What do you dislike about the product?
It is not very effective to discover relevant content on social networks so I have to use other tools for this work.
What problems is the product solving and how is that benefiting you?
Thanks to Sprout Social we have a more direct communication with our clients and we can analyze and obtain more information about what is most talked about in social media. Obviously the management of social networks has been much easier since we use this tool in the company.
Recommendations to others considering the product:
I recommend the use of Sprout Social if you have to manage large communities on social networks and manage them all at the same time.
Great tool to manage social networks
What do you like best about the product?
Sprout Social is the best tool of marketing in social networks because it has very good functions to reach the target audience with great success. A very good function of this tool is to be able to program the publications in a very simple way. It also has integrated statistics to get vital information from all our social networks.
What do you dislike about the product?
Perhaps one of the negative points that I see this application is its price especially for small companies, although they also have a free plan.
What problems is the product solving and how is that benefiting you?
With Sprout Social we do not have the need to program the campaigns for social networks in each platform since it allows us to create, manage and control all our campaigns with just using this tool. For this and more this tool has become a very useful asset, for the time and effort saving that it gives us in the hour to manage shows social networks.
Easy to manage multiple accounts.
What do you like best about the product?
Easy to schedule content across multiple platforms, clear calendar layout, easy to interact with content.
What do you dislike about the product?
Accounts often get disconnected, requiring manual reconnection.
What problems is the product solving and how is that benefiting you?
Creating content and engaging with users for a portfolio of hotels’ social media platforms.
Recommendations to others considering the product:
Definitely worth it, especially if managing multiple accounts.
Use Sprout for everything Social Media
What do you like best about the product?
It's a simple platform to grasp but it has a lot of power in the social media sphere. Really like the instagram integration for scheduling out posts.
What do you dislike about the product?
If I boost posts on Facebook I still prefer to go directly through their platform.
What problems is the product solving and how is that benefiting you?
Sprout helps us continue work on our editorial calendar and helps us look forward.
Makes the day to day more efficient
What do you like best about the product?
Being able to add multiple accounts under a group is really helpful to see all the data in one dashboard, Reports are easy to generate and compare against different timelines. The platform itself has a lot of capabilities, from publishing content to social listening.
What do you dislike about the product?
It was glitchy at times, especially if the social channels were going through an update themselves. Adding pictures and the other metadata involved to posts didn't work at times when double checking in the actual social channel.
What problems is the product solving and how is that benefiting you?
It freed up about of time monitoring owned pages as well as competitors pages. Being able to schedule posts as far in advance as you want is really nice if you know your workload is going to be heavy in the future or OOO scheduled.
Recommendations to others considering the product:
It's very useful if you have multiple clients with multiple social accounts to keep everything organized and the analytics clear and concise.
Almost there
What do you like best about the product?
The ability to schedule multiple platforms at one time is nice, but since Sprout doesn't optimize images for the various social platforms, I still end up having to schedule each platform separately, besides LinkedIn and Twitter.
What do you dislike about the product?
Sprout doesn't provide the options I need for Instagram, such as First Comment, Stories, Carousel posts, etc. Because of this, I use a separate scheduling service to schedule Instagram posts.
There have been many times when posts fail on Sprout for no apparent reason, which is especially annoying when it's the weekend and I have to log in to work on my day off.
Reports are somewhat limited. Could be more in-depth.
There have been many times when posts fail on Sprout for no apparent reason, which is especially annoying when it's the weekend and I have to log in to work on my day off.
Reports are somewhat limited. Could be more in-depth.
What problems is the product solving and how is that benefiting you?
Scheduling in advance for my clients. Being able to provide some metrics, such as proof of which posts performed best each month.
Recommendations to others considering the product:
Additional features for Instagram including stories, carousel posts, first comment.
Tagging products.
More in-depth reports.
Tagging products.
More in-depth reports.
Works great
What do you like best about the product?
Wonderful platform and a very powerful tool for marketers
What do you dislike about the product?
Kind of confusing at times, not as easy as other platforms I’ve tried
What problems is the product solving and how is that benefiting you?
Social media content management
Recommendations to others considering the product:
N/A
It is great but not the best
What do you like best about the product?
The ease of scheduling is nice and the options to connect multiple accounts is also nice.
What do you dislike about the product?
The bulk upload feature needs a lot of work. It is not easy and I have had many problems with content not uploading properly due to file formatting issues that seem to be caused through Sprout. Not to mention Sprout is detected in all social media platforms algorithm detectors, so using sprout penalizes content optimization.
What problems is the product solving and how is that benefiting you?
I've realized the bet part about using Sprout is simply the scheduling and connecting multiple accounts.
Recommendations to others considering the product:
If you have more than five accounts to post to, it may be worth it. Any media outlets being managed by just one account, stick with manually uploading content.
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