Sprout Social
Sprout SocialReviews from AWS customer
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I Love Sprout!
What do you like best about the product?
I love how easy it to schedule my content. Everything is neat and organized in a calendar format, which makes publishing my content more efficient.
What do you dislike about the product?
I really would love if Sprout made it possible to tag users in replies. Right now, I have to manually go through FB in order to be able to respond and tag users or businesses. I would also love a better way to schedule IG content – I know IG's publishing rules are tough, but the current Sprout system for scheduling doesn't save me any more time than crowdfire or latergram.
What problems is the product solving and how is that benefiting you?
Adding or fixing these issues would save time and effort. Hassle too!
Easy, intuitive social management and advocacy tool
What do you like best about the product?
I love how intuitive it is! It's reporting feature is great and visually appealing, so it's easy to pull screenshots directly from Sprout for official monthly analytics reports. I also love the Advocacy tool and that it's now right on the side bar. I also love that they added the select all option for each platform when creating a post. The "customize per network" option is also amazing!
What do you dislike about the product?
I wish you could duplicate/schedule a post in Advocacy before it's published.
What problems is the product solving and how is that benefiting you?
Calendaring and scheduling future posts with a team. The integration of the advocacy tool (formerly Bambu) is also incredible and has made a huge positive shift in our social strategy.
Recommendations to others considering the product:
Not ideal if social listening is one of your top priorities, but for simply scheduling and general analytics, it is a great tool! Very intuitive and visually appealing.
Really expensive, but you get what you pay for
What do you like best about the product?
How seamless each task is. There aren't a million different tabs for each individual process. You can create, save drafts, and publish all from the same page, and having a repository of saved content is a huge plus.
What do you dislike about the product?
It's prohibitively expensive. I know it's supposed to be worth it, but the price is too much for smaller organizations - even ones that understand ROI
What problems is the product solving and how is that benefiting you?
Having a bank of social content ready to go is a huge benefit - it means we don't have to constantly drop everything to produce brand new content.
Great system
What do you like best about the product?
Sprout Social is extremely helpful when scheduling posts. It's easy to use and I always know my posts are planned appropriately.
What do you dislike about the product?
Sometimes it is hard to find my already scheduled posts or posts from the past besides doing a full report.
What problems is the product solving and how is that benefiting you?
It's made our social team much more efficient. We greatly appreciate the customer service of the Sprout Social team!
Sprout Social
What do you like best about the product?
Cuts my time in half for managing social and I'm more effectively managing than before. As a team of one - this is invaluable.
What do you dislike about the product?
Wish reviews and social inbox were combined - it's a pain that they're separate
What problems is the product solving and how is that benefiting you?
Time and effective managing
Recommendations to others considering the product:
Easy to use platform - integrates well into my daily work flow and saves times!!
Great for Teams
What do you like best about the product?
Analytics! Also, that it can manage multiple accounts on multiple platforms & be managed by multiple people.
What do you dislike about the product?
the follow/unfollow options aren't very developed. I'd like to see more about each account.
What problems is the product solving and how is that benefiting you?
Scheduling of posts & social analytics
Recommendations to others considering the product:
Great for teams, especially if you manage multiple accounts.
Very Helpful
What do you like best about the product?
I used sprout social to post on multiple accounts without having to log in and out all the time. So it was great.
What do you dislike about the product?
I don't dislike anything about it. Its a great multitasking tool.
What problems is the product solving and how is that benefiting you?
As a social media coordinator, I am in charge of all accounts for all clients so this allows me to plan out tweet and facebook posts weeks in advance.
ALMOST perfect
What do you like best about the product?
We can manage multiple accounts all in one place, and everything works seamlessly together.
What do you dislike about the product?
There are restrictions based on APIs, but it would be great if they could try to come up with a way to work around these things (only uploading 3mb gifs for Twitter is a rather large pain).
What problems is the product solving and how is that benefiting you?
We can extremely easily check messages across all of our accounts and the reporting tools are very comprehensive. We are able to take this reporting and turn it into displays of ROI to our clients.
Recommendations to others considering the product:
Continue keeping this as up-to-date as you are! We appreciate the updates to the platform.
Resourceful
What do you like best about the product?
I like that I'm able to see all of my clients' profiles from the drop down and see the preview without clicking on them. It's simple to use. I've only used this for a month but I don't have any issues with it so far!
What do you dislike about the product?
There's none that I've noticed so I like it so far.
What problems is the product solving and how is that benefiting you?
I'm able to access all of the profiles that I manage without having to log into each one individually.
Recommendations to others considering the product:
I would recommend if you manage more than 2 accounts.
User Friendly management software
What do you like best about the product?
I like how Sprout makes it easy to engage on social media platforms. It makes conversations easier to keep track of. The reports are also easy to read and the dashboard offers great information. It's also great for scheduling posts and the graphic editor is also useful.
What do you dislike about the product?
I don't like that the response tab takes you to another page. I wish it was all on one page.
What problems is the product solving and how is that benefiting you?
The ability to manage all the social media platforms in one place is truly a benefit.
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