Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Sprout Social

Sprout Social

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

5,990 reviews
from

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

No Complaints!

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
The overall ease of use. The new preview feature. The calendar viewing options. The frequent updates.
What do you dislike about the product?
There is honestly nothing I dislike about the platform. We've been using it for nearly three years now and have really enjoyed it.
What problems is the product solving and how is that benefiting you?
Many including best time to post, if my post reads well and the image looks good, easily engaging with guest comments, etc.


    Retail

Very easy to use

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
Simple to navigate. Composing posts and scheduling is easy
What do you dislike about the product?
I'd like a little more granular info in the analytics
What problems is the product solving and how is that benefiting you?
Brand awareness and customer acquisition


    Retail

Sprout Social Review

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
Sprout social makes it easy enough to schedule social media content and handle incoming inquiries. I like best that our team can use it for multiple purposes.
What do you dislike about the product?
Sprout is often glitchy and slow, and doesn't always seem up-to-date with the most common CRM capabilities.
What problems is the product solving and how is that benefiting you?
We can easily reach our customers and potential customers who are talking to us on social media and respond in an efficient way.
Recommendations to others considering the product:
It's a user-friendly option that covers most of what a CRM and social planning platform should offer. We've been pleased with the customer experience from a brand perspective and would recommending the platform.


    Aurora M.

The Marie Kondo of Social Apps

  • January 17, 2019
  • Review provided by G2

What do you like best about the product?
This lets you see all of your social replies in one place at first glance gives excellent analytics and shows you a visual calendar of your pending posts.
What do you dislike about the product?
Nothing! For us, it is the perfect solution to managing multiple channels. That said, I do with the hashtag reporting was more intuitive. I often forget that it is there.
What problems is the product solving and how is that benefiting you?
We are able to respond to posts and messages quicker in one place. I can email the posts to a colleague without taking a screenshot and assign people to respond if necessary.
Recommendations to others considering the product:
Review your processed and what you need and measure it against what Sprout Social offers.


    Non-Profit Organization Management

Easy to use

  • January 16, 2019
  • Review provided by G2

What do you like best about the product?
It's easy to use and I love the previews it shows! I also like the recommended best times to post
What do you dislike about the product?
Sometimes posts fail and I don't get notified, also posting video to instagram from sprout rarely works
What problems is the product solving and how is that benefiting you?
Makes scheduling social media a breeze! The weekly analytics help me track how effective our social media strategy is. Helps me manage our various accounts easily!


    Hospitality

Wonderful service with the right amount of analytics

  • January 14, 2019
  • Review provided by G2

What do you like best about the product?
The analytics suite in Sprout Social is just the right amount for someone looking to scratch the surface of social media data.
What do you dislike about the product?
Other modules are an upgraded cost and I'd like a free trial before committing.
What problems is the product solving and how is that benefiting you?
Helped with competitor analysis and monitoring tools, also capable of scheduling posts.


    Education Management

Sprout review

  • January 14, 2019
  • Review provided by G2

What do you like best about the product?
Sprout social is a social listening tool and I love how I can link all my social media platforms in it and create content calendar for every account I have.
What do you dislike about the product?
There’s nothing I really dislike. I think sprout social is very useful
What problems is the product solving and how is that benefiting you?
It helped me not only post on my social media accounts but also with analytics. They have graphs that are easy to read and are current.


    Public Relations and Communications

A Lifesaver for Social Media Managers

  • January 12, 2019
  • Review provided by G2

What do you like best about the product?
Sprout has a very intuitive interface and easy-to-understand reporting tools that can be quickly understood even by those with limited experience in social media analytics. The ability to easily toggle between different accounts is convenient, and the statistics on competitor pages is an incredible asset when evaluating the heath and success of your own pages.
What do you dislike about the product?
As Facebook and Instagram tighten their regulations on third-party applications, Sprout has lost some of its capabilities of interacting with other users' posts within the app.
What problems is the product solving and how is that benefiting you?
Sprout is hands-down the best tool for social media monitoring and has increased our team's overall efficiency and quality of social media interaction.
Recommendations to others considering the product:
Sprout Social is an excellent investment and very cost-effective for smaller brands at less than $100/month. Be mindful that social monitoring may involve some lag from time of post to the time it shows up in your Sprout Social feed.


    Entertainment

Sprout Social

  • January 10, 2019
  • Review provided by G2

What do you like best about the product?
What don't I like? I love Sprout Social. What I like most is the Reports feature. This alone has stepped our Social Media game up tremendously. I am able to go in and see how our post is performing while also seeing how our competitors are doing. I recommend Sprout Social for all marketers.
What do you dislike about the product?
The only thing that is a pain is that when I want to search a time frame to present day it doesn't show present-day analytics.
What problems is the product solving and how is that benefiting you?
We have improved our insights and Social Media Content Management.


    Non-Profit Organization Management

Great Tool

  • January 10, 2019
  • Review provided by G2

What do you like best about the product?
Easy to manage multiple social media accounts from one interface. This tool also allows you to feed multiple social media sources from one post. The scheduling tool is easy to use and very intuitive.
What do you dislike about the product?
There are some posts that fail in certain social media accounts, but not always. The failure notice doesn't supply enough information to understand why it failed.
What problems is the product solving and how is that benefiting you?
We are using SproutSocial as part of our media promotion for a non-profit. For most of us using the tool, this is a volunteer position, and it helps us maximize our volunteer efforts and gain visibility. This has cut the workload at the least in half, and with the analytics collected it is one stop for all the information we are tracking.
Recommendations to others considering the product:
You want time back on your schedule, this is a wonderful way to do it. No need going to multiple different social media platforms, you can create, edit, post, and respond all in one tool.