Sprout Social
Sprout SocialReviews from AWS customer
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Solid for Organizing, Needs Better LinkedIn Features
What do you like best about the product?
I really appreciate the tagging and campaign features in Sprout Social as it keeps everything organized, including user-generated content. It's also easier to track the effectiveness of LinkedIn posts from the company account versus posts by our subject matter experts since we can create reporting of received messages. Additionally, the initial setup of Sprout Social was easy.
What do you dislike about the product?
I would like an easier way to explore my LinkedIn feed and viewing posts from my network that don't appear in my social listening and inbox.
What problems is the product solving and how is that benefiting you?
Sprout Social helps manage our social calendar, scheduling posts, and supports different programs with ease. The tagging and campaign features keep everything organized, including UGC. It also makes reviewing the effectiveness of LinkedIn posts easier by offering comprehensive reporting.
Recommendations to others considering the product:
Sprout Social helps me do my job better. I like it a lot. And the trainings are incredibly helpful but I wish there was more information available on demand. I am just a user so I don't know the price.
A Great Social Media Management Platform
What do you like best about the product?
Easy to use social media analytics and posting tool.
What do you dislike about the product?
The paywall for certain features can be a bit confusing / steep.
What problems is the product solving and how is that benefiting you?
Managing clients' social media presences.
Happy with the Sprout experience
What do you like best about the product?
I like that I can monitor and schedule with one program. I also appreciate the in-depth analytics.
What do you dislike about the product?
I dislike the mobile app - I find it is often clunky or not in sync with the desktop version.
What problems is the product solving and how is that benefiting you?
Sprout has helped me more effectively communicate ROI to leadership. It also gives us better mechanisms to "listen" to our target audiences.
Good, very robust
What do you like best about the product?
I like how direct it is and very to understand. I like the customization capabilities of the dash boards, and it did well with integrations to Social media platforms.
What do you dislike about the product?
Knowledge management for the product is not great. Customer support for the product was very limited. Obviously they want you to use the retainer support hours, but still the KM could have been better.
What problems is the product solving and how is that benefiting you?
Social Media and also Social Listening capabilities. It helped us solve the ability to practice Social Listening and distribution of crucial information. Great tool.
Recommendations to others considering the product:
I would certainly recommend. Great product.
Sprout
What do you like best about the product?
Easy to use with good tagging and ability to search
What do you dislike about the product?
Twitter side often is bIggy and you cant answer
What problems is the product solving and how is that benefiting you?
Way to keep track of social medua
Good at tracking social media redness for customers
What do you like best about the product?
The application is good for tracking impressions, clicks and responses to sponsored tweets run through our business.
What do you dislike about the product?
Can be a slightly confusing interface to use, a lot of dates to look through and no real way to search
What problems is the product solving and how is that benefiting you?
I always use it when clients ask for their twitter analytics- it is organized by date so I can check the impressions and clicks they are getting by looking back at their tweet date
Sprout Review
What do you like best about the product?
To be honest I did not like Sprout Social.
What do you dislike about the product?
I attempted to do auto-posting for a client on Instagram and none of them went through and I had to do it manually. It was a nightmare. Once I switched, I didn't have that problem. I also felt that it wasn't user friendly at all.
What problems is the product solving and how is that benefiting you?
It did not solve any business problems.
LOVE Sprout Social
What do you like best about the product?
Personally I really like the feature that allows multiple users to be logged in so that once you've created a draft post for social the manager or director can log in and simply review it and post.
What do you dislike about the product?
Sometimes would have issues with having more than 2 people logged in to review.
What problems is the product solving and how is that benefiting you?
Social media posts are now streamlined on one site where everyone on the team can login, review a draft, and even edit delete or schedule to post. We've noticed ease of use and less scrambling for posting on multiple platforms on multiple devices.
Great Experience with Sprout
What do you like best about the product?
Social media publishing tools, detailed analytics for building monthly reports.
What do you dislike about the product?
The inaccessibility to social listening due to cost, wish part of it was wrapped into Sprout Social on its own. We would pay more per year for the seats. We wish it were easier to track a topic or hashtag. The paid reporting in Sprout is also not a great user experience so I'm still using native Facebook Ads to grab those numbers.
What problems is the product solving and how is that benefiting you?
Building social media calendars, using Landscape to easily resize images without involving our in-house designers, tracking month over month and year over year performance
Recommendations to others considering the product:
This is a great way to schedule content if you get many ongoing requests to publish from different areas of your organization.
Great social media scheduling/mgmt tool
What do you like best about the product?
Nice interface, easy to use, detailed analytics reports, easy to schedule posts, easy to repost as well and search for curated content
What do you dislike about the product?
A bit pricey compared to free options out there like Hootsuite
What problems is the product solving and how is that benefiting you?
Social media scheduling/management
Recommendations to others considering the product:
Compare Sprout Social and Hootsuite to see which option works best for you
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