Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social - Free Version
What do you like best about the product?
Sprout is generally user friendly. If you've used another scheduling platform before you'll likely be able to guide yourself through it with little training.
What do you dislike about the product?
It doesn't have as many functions as i'd like. You can't tag people on LinkedIn, or any page on Facebook. You have to manually go into the platforms themselves to do some things and that's really inconvienient.
What problems is the product solving and how is that benefiting you?
The ability to have all reporting in one place is really helpful. It also allows you to engage across platforms really easily. It's convenient to have all of these functions in one place as opposed to going into each social platform natively and performing these tasks.
Recommendations to others considering the product:
Be aware that there are certain things that you'll be unable to do within the platform. You may have to go back and forth between your Sprout and social platforms to accomplish everything you're trying to get done.
Happy customer for more than 8 years
What do you like best about the product?
Sprout Social can scale and grow with your organization. I've recommended Sprout to clients of mine when I've run my own agency and currently use it in-house for our marketing team. It's easy to use and I especially like the reporting and the ability to assign tasks.
What do you dislike about the product?
It's a great tool and solves my needs. I have nothing to add here.
What problems is the product solving and how is that benefiting you?
I've used Sprout Social for many years and across different organizations. Currently, the solution works incredibly well for our team of 4 distributed users. I've also used Sprout when I've managed a social media team of more than 40. There are other tools out there, but for the price and features, I recommend reviewing Sprout Social.
Great publishing platform!
What do you like best about the product?
I like the customized reporting and tagging of messages. I also really love the "canned resposnes" feature.
What do you dislike about the product?
I've had a few glitches with the platform
What problems is the product solving and how is that benefiting you?
Sprout has saved me time managing 500+ business locations and publishing content to all of these pages.
Recommendations to others considering the product:
It's a great platform that is affordable and offers lots of advanced features that some competitors offer at a much higher price! There's also a lot of insights available quickly and in easy to understand graphs and charts.
Great tool for Social Accounts
What do you like best about the product?
SproutSocial permits me to publish on various platforms using the Queue button. This is wise software application and understands when to publish the contents and the more active your fans are the much better the algorithm. The item offers you with limitless developments.
What do you dislike about the product?
I want I might leave some posts in the day-to-day line. To be more accurate, I can barely sit up upcoming posts. However on the other hand, this function is extremely useful and reliable for keeping an eye on my posts.
What problems is the product solving and how is that benefiting you?
Posting to social media on a roll. I am able to due thiss very easily
Easy to understand/use
What do you like best about the product?
The analytics are easy to read and understand. It doesn't take a social media guru to fully understand it. Clients who don't know much about social media understand the analytics when presented.
They also have charts, etc. to visually show.
They also have charts, etc. to visually show.
What do you dislike about the product?
Design was a bit too "young" and there were a lot of sections/tabs.
What problems is the product solving and how is that benefiting you?
Easy to pull up analytics right away, during certain dates.
Easy to see who follows us and who engages with us.
Easy to see who follows us and who engages with us.
Recommendations to others considering the product:
Great tool to use as a social media manager
Works For What We Need
What do you like best about the product?
Makes scheduling tweets super easy. Makes it easy to view scheduled posts and to schedule from within a tab.
What do you dislike about the product?
Can sometimes make doing simple stuff — such as scheduling tweets — a pain.
What problems is the product solving and how is that benefiting you?
Not many. We really don't use Sprout Social to its fullest so this review may not be entirely accurate.
Great social media management and social analytics tool
What do you like best about the product?
I really enjoy the smart inbox because it allows me to field all messages, mentions, likes and any other interaction happening on my social media platforms.
What do you dislike about the product?
They can be a bit pricey if you aren't a big organization. It would be helpful if they had more customizable pricing plans.
What problems is the product solving and how is that benefiting you?
Their reporting feature has helped me out a lot with tracking social media growth and reporting back to clients.
Recommendations to others considering the product:
Intuitive, informative, and time saving tool. Sprout is a great pick when it comes to managing several social media platforms at once and saves a lot of time by giving you all the necessary analytics, scheduling, and messaging features in one place.
Best social media management & integrated analytics tool
What do you like best about the product?
Definitely, the smart inbox is Sprout Social's defining feature. It allows you to manage private messages, mentions, likes and every kind of interaction happening on your social media profiles timelines. The smart inbox is customizable and can be "splitted" into several different ones depending on your needs.
More: setup is so easy and intuitive you don't even have to read manuals or handbooks at all.
More: setup is so easy and intuitive you don't even have to read manuals or handbooks at all.
What do you dislike about the product?
They haven't fully integrated the "deep listening" feature into the platform. Also, the Gravatar function (you need to use an external WordPress-based platform to create something as simple as your profile photo, which is annoying when you have large groups of community managers who don't want to create a Gravatar, etc.).
Another small thing I dislike is the fact that you have to upload images one at the time, when you attach them to tweets or posts you're sending through Sprout Social. It's a bit annoying when compared to its general user-friendly and easiness structure and functioning.
Last, the Search Content function only provides content in English, but it's a beta feature so I don't mind. Useful, though.
Another small thing I dislike is the fact that you have to upload images one at the time, when you attach them to tweets or posts you're sending through Sprout Social. It's a bit annoying when compared to its general user-friendly and easiness structure and functioning.
Last, the Search Content function only provides content in English, but it's a beta feature so I don't mind. Useful, though.
What problems is the product solving and how is that benefiting you?
Social media as CRM management.
Social media management.
Analytics integration (with Google Analytics).
Social media management.
Analytics integration (with Google Analytics).
Recommendations to others considering the product:
Strongly recommended if you want to manage large social media communities and use social media as customer service channels.
Sprout Saves So Much Time
What do you like best about the product?
I balance a large portfolio of clients, and scheduling social media posts is a large part of what I do everyday. The Sprout Social interface is simple, easy-to-use, and I can easily switch between clients. We've used other programs in the past and have experienced a lot of issues. In the past 3 months we haven't experienced a single issue with Sprout!
What do you dislike about the product?
I frequently post articles and reports to personal LinkedIn pages, and I unfortunately can't get reports on these pages from Sprout. Fingers crossed that this is coming soon!
What problems is the product solving and how is that benefiting you?
We needed a publishing platform that consistently worked (check!) and generates clear, easy-to-understand reports (check!) Our team has saved some time and elbow grease as well :)
Recommendations to others considering the product:
I would highly recommend Sprout.
Not bad, but need to add on extras to get the most of it!
What do you like best about the product?
One of my favorite features is the listening option. You need to pay extra for this, but it is AMAZING!
What do you dislike about the product?
It can be a bit confusing, it doesn't have the best interface, but it isn't terrible. Keep in mind I've grown up with technology. For somebody not as experienced it would be a headache.
What problems is the product solving and how is that benefiting you?
Scheduling posts and being able to have it do social listening for us!
Recommendations to others considering the product:
It is a great affordable option and has amazing features that can really help with social media. It is nice to have everything all in one dashboard. It is especially nice now that you can have it post to instagram for you! When they changed instagram, it did not allow third party apps to post for you. However with that new change it is everything you could need!
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