Sprout Social
Sprout SocialReviews from AWS customer
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5,570 reviews
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Sprout makes my job easier and more manageable.
What do you like best about the product?
Scheduling and monitoring content. Reports are great!
What do you dislike about the product?
I wish Instagram would publish when scheduled.
What problems is the product solving and how is that benefiting you?
Sprout helps with time management. And it helps to clearly plan for campaigns.
Exactly What We Needed
What do you like best about the product?
Ease of use, simplicity and functionality make this one of the most straightforward social media tools available. Also, it's a great price point, so it's not a budget breaker.
What do you dislike about the product?
Like all software, there are some bugs - but I have to imagine it will get worked out with time. Overall, it's great.
What problems is the product solving and how is that benefiting you?
A lot of it came down to time management and getting the same message out across platforms. Customer interaction is also a big part of what I do, so having a space to perform all of those tasks has been a boon to both productivity and growth through engagement.
Recommendations to others considering the product:
It's a cost effective way to manage your accounts and engage through social media. Give yourself time to learn the ins and outs (not that its overly complicated, but I'm sure there are things I don't know how to do yet). One thing that I love: it's a great collaboration tool (at least in my limited use of that functionality), so it's great for a single user and for multiple users.
simple to use and beneficial program
What do you like best about the product?
The reporting and customer connection
What do you dislike about the product?
having to create a keyword for each acct
What problems is the product solving and how is that benefiting you?
social reporting/engagement
Mazda UK and Sprout
What do you like best about the product?
The smart inbox made it easier for us to assign tasks across multiple team members
What do you dislike about the product?
I wish that you could bulk tag and tag sentiment
What problems is the product solving and how is that benefiting you?
problem solving customer service responses.
Sprout makes managing social media an engaging experience
What do you like best about the product?
The inbox for messages, ability to task, ability to save and email messages, ability to schedule and review schedule, analytics, posting options.
What do you dislike about the product?
I wish the Facebook targeting tool reset after each use. It also used to be easier to navigate through the calendar.
What problems is the product solving and how is that benefiting you?
We are able to keep track of our social media profiles in one easy-to-use, reliable interface. It has allowed us to prioritize and assign social media tasks efficiently throughout the ministry.
Recommendations to others considering the product:
Sprout will make your social media management tasks much easier, with a pleasing but powerful interface.
Great curator of insights
What do you like best about the product?
I like the one-stop-shopping nature of Sprout for analytics as well as for publishing. I work on 6 TV shows, each of which has multiple social accounts. Sprout is very helpful in juggling all of these properties at once.
What do you dislike about the product?
I would really like to see YouTube analytics added in. I'd also love a bit more of a sentiment measurement. Additionally, I'd like the limitations of lists to be removed. I'm unable to use Sprout's comparative data features because we examine many other accounts as competitors.
What problems is the product solving and how is that benefiting you?
I use Sprout mostly for analytics. It is a great tool that allows me to explore data from any time period with more ease than the social platforms' native insights.
Recommendations to others considering the product:
This is a great tool for examining your own social accounts.
Review of Sprout
What do you like best about the product?
I like how Sprout has clean design, and really, I love the social reporting. Personally, I think majority of social platforms due a poor job at reporting their insights - I used to spend hours downloading shitty spreadsheets from FB and Twitter and creating "engagement reports" for clients. Sprout allows me to do this in 30 seconds. Thank you!
What do you dislike about the product?
I wish we could manage ads within sprout. I also go back and forth with the pricing about Sprout, but in the end, I think that's minuscule and you guys are worth it. I run a small biz, so naturally I'm conservative with money.
What problems is the product solving and how is that benefiting you?
We (GoEdison) help small businesses with their marketing. We save them time, and essentially money. We aren't like most agencies. We actually have genuine relationships with our clients and don't have canned marketing packages, like other agencies. It's a harder way to scale - but - we care, and we're proud of that!
Recommendations to others considering the product:
Best social media management platform out there, in my opinion.
Sprout is efficient and easy to use to manage all of my clients social media accounts.
What do you like best about the product?
Sprout's user experience and reporting features
What do you dislike about the product?
Cost of having multiple people on the account.
What problems is the product solving and how is that benefiting you?
Sprout has made it easy to manage various accounts all in one place. It is definitely a time saver. Sprout also allows my company the tools to provide clients with really great social media reports and stats.
Great, user-friendly product
What do you like best about the product?
I like the ease of use of the dashboards and the reporting display.
What do you dislike about the product?
I wish in the publishing calendar view that you could see more than a week out at the same time.
What problems is the product solving and how is that benefiting you?
A few people run our Twitter accounts so it's nice to see all the messages and replies that come in from all the accounts.
Great for scheduling & reports
What do you like best about the product?
in depth reports on engagement and traffic
What do you dislike about the product?
Lack of queue function or ability to upload multiple images to Facebook
What problems is the product solving and how is that benefiting you?
Easy efficient scheduling for multiple social media accounts.
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