Sprout Social
Sprout SocialReviews from AWS customer
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Robust Reporting
What do you like best about the product?
I like the robust reporting in Sprout Social. They are also very helpful with onboarding and assisting every one with getting up to speed on the account.
What do you dislike about the product?
I dislike some of the small nuances that come with scheduling, but really have not had any problems that are within their control.
What problems is the product solving and how is that benefiting you?
We are able to schedule content and see how it is performing. The benefits are huge in previewing content and the analytics that we pull out of the social media platform.
Recommendations to others considering the product:
Get in their agency program if applicable!
Social social is a goddess of a software except.......
What do you like best about the product?
Sprout social is the best social media scheduler there is. It brings in messaging, content curation, approvals, reposting and works with every platform. Most other's don't even compare. Also, their analytics tops the native ones provided by the platform.
What do you dislike about the product?
I wish it had the feed planning feature for Instagram on the desktop also AUTO POST. I schedule content so i don't have to worry about it later. Also, add overall engagement rate!!!!
What problems is the product solving and how is that benefiting you?
Social media scheduling, content curation (thank god for the feedly integration) and approvals.
Recommendations to others considering the product:
I 100% recommend sprout social to any social media manager looking to implement a software.
Managing Social Accounts Efficiently with Sprout Social
What do you like best about the product?
The convenience of managing different social media accounts in one platform. Analytics/reports for the different social media accounts are also readily available.
What do you dislike about the product?
Having to manually tag accounts/people on Facebook because that cannot be managed through Sprout Social.
What problems is the product solving and how is that benefiting you?
Being able to schedule posts for different social platforms is extremely useful.
Recommendations to others considering the product:
Definitely recommend it for ease of managing different social accounts, especially for a big corporation!
Love Sprout!
What do you like best about the product?
Sprout is easy to use, continues to evolve and provide new tools, and has great features for tracking metrics, engagement and scheduling content.
What do you dislike about the product?
You have to go into channels like Twitter and Instagram to find and follow other people/businesses but that's ok.
What problems is the product solving and how is that benefiting you?
It's easier to see all of the engagement in one place and respond. Scheduling content for a lot of clients is very easy with no slowing down or glitches.
Perfect solution for managing multiple accounts
What do you like best about the product?
I love that I can do multiple things in one place, from scheduling and posting to community management.
What do you dislike about the product?
I don’t like the UX design of the website and the accompanying iOS app. Navigating them the first time is a bit confusing.
What problems is the product solving and how is that benefiting you?
I’m able to conduct community management in multiple platforms and schedule content towards multiple platforms in one place
Works really well, but would love to see more development
What do you like best about the product?
User friendly, easy to find reporting features
What do you dislike about the product?
Posting quality isn't always amazing, and facebook tagging has disappeared
What problems is the product solving and how is that benefiting you?
Ability to schedule and post all from one platform
Great experience
What do you like best about the product?
It is nice to see insights from all different social media in a very user friendly way.
What do you dislike about the product?
Can't think of anything I dislike at the moment.
What problems is the product solving and how is that benefiting you?
We are able to see interaction between all our social media platforms, and it helps us see the best and worst times to post on several different platforms.
Sprout Social - Exceeding expectations and making life easier!
What do you like best about the product?
I like that I can schedule content out - It makes life so much easier and I enjoy being able to post content in real time despite possibly being gone from the office, etc.
What do you dislike about the product?
N/A - Everything so far has really been beneficial for my company and how I execute my work.
What problems is the product solving and how is that benefiting you?
Brand recognition, brand awareness, Social media ROI, Analytics, Advertising, PR, social listening, engagement with audience, etc.
Recommendations to others considering the product:
N/A
Great for scheduling and reporting
What do you like best about the product?
I love how easy it is to create reports on Sprout social. Having the tagging tool means that I can easily track campaigns and monitor their success. Rather than having to scroll through hundreds of posts, everything I need is in one place.
What do you dislike about the product?
You are only able to upload one minute long videos to Instagram when scheduling through Sprout, but if I go on the app I can upload longer.
What problems is the product solving and how is that benefiting you?
Sprout Social allow me to thoroughly track and monitor our social activity which means I can easily analyse how a campaign is going and alter as necessary.
Recommendations to others considering the product:
Sprout Social is worth the investment. It can save a lot of time and effort by making scheduling and reporting simple.
Great for bigger budgets
What do you like best about the product?
Very responsive mobile app (iphone) means notifications come through in pretty much real time
What do you dislike about the product?
the cost. It is very good functionality but the cost is prohibitive for small and medium size businesses
What problems is the product solving and how is that benefiting you?
Streamlining all social channels for customer service and content posting
Recommendations to others considering the product:
If you can afford it and you need all the functionality that it offers it is worth the investment, where it falls down is the lack of options for smaller businesses. Even as a medium size business we have not used all the Sprout Social functionality as it is somewhat over tooled for our needs. However, larger corporates will find this a suitable product as you can approve content through a work flow and keep track of who is responding to comments, so no one falls down the cracks (so to speak).
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