Sprout Social
Sprout SocialReviews from AWS customer
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Great, user-friendly product
What do you like best about the product?
I like the ease of use of the dashboards and the reporting display.
What do you dislike about the product?
I wish in the publishing calendar view that you could see more than a week out at the same time.
What problems is the product solving and how is that benefiting you?
A few people run our Twitter accounts so it's nice to see all the messages and replies that come in from all the accounts.
Great for scheduling & reports
What do you like best about the product?
in depth reports on engagement and traffic
What do you dislike about the product?
Lack of queue function or ability to upload multiple images to Facebook
What problems is the product solving and how is that benefiting you?
Easy efficient scheduling for multiple social media accounts.
Constantly Innovating!
What do you like best about the product?
There have been so many times that I've thought... "I wish Sprout would add X feature.." and one week later it's up on the platform. They are growing quickly and constantly improving on their already fabulous product!
What do you dislike about the product?
It's a little more pricey, but I don't think unreasonable.
What problems is the product solving and how is that benefiting you?
Streamlining process of posting on Social and generating leads through social.
Recommendations to others considering the product:
do it! :)
Streamlined experience
What do you like best about the product?
The tagging system is great! The accounts pulling through are normally reliable.
What do you dislike about the product?
That it doesn't pull through individual comment numbers, this would be useful. Occasionally some accounts don't pull through. Also, the email round ups are not effective as the terminology is very ambiguous.
What problems is the product solving and how is that benefiting you?
Tracking and answering comments on social media. It has been really useful to understand sentiment levels and numbers through the tagging and reporting system.
Recommendations to others considering the product:
It's an extremely intuitive and useful programme, and makes managing multiple channels and brands very easy.
Love the Platform
What do you like best about the product?
Ease of scheduling, high-level reports (though I wish they were more in-depth), ease of switching between accounts, ability to assign tasks (though I rarely get to use the tool).
What do you dislike about the product?
I wish there were more rigorous analytics
What problems is the product solving and how is that benefiting you?
Identifying alumni entrepreneurs, as well as influencers within each audience segment; driving awareness for programming
Recommendations to others considering the product:
More rigorous analytics + influencer identficiation
Sprout Provides All The Social Scheduling I Need
What do you like best about the product?
It works with multiple platforms, and has a visual calendar.
What do you dislike about the product?
Having to periodically reauthorize individual platforms.
What problems is the product solving and how is that benefiting you?
I use Sprout for scheduling social posts, and the ease of crossing multiple platforms at once has saved me a lot of time.
Some kinks but customer service good
What do you like best about the product?
review feature allowing someone else to review the tweets before publishing
What do you dislike about the product?
queing. not sure how it works yet so unfamiliar with its pros.
What problems is the product solving and how is that benefiting you?
branding
Sprout Review for Charity
What do you like best about the product?
The ability to respond to messages within the platform.
What do you dislike about the product?
There is no YouTube integration and we see video growing a lot with this generation.
What problems is the product solving and how is that benefiting you?
The greatest benefit is in efficient, time management.
Very helpful for a small business
What do you like best about the product?
This makes it easy to schedule posts so I can seem like I'm always up to date on my content even when I have a busy day.
What do you dislike about the product?
Nothing, this is really easy and I have found it to be very beneficial.
What problems is the product solving and how is that benefiting you?
Time! I don't have to be on social media all the time and I can devote time to other projects.
Meets all of our agency needs
What do you like best about the product?
Sprout's inbox is perfect for social media monitoring. Scheduling is robust. They constantly update and keep it filled with features, and great customer service.
What do you dislike about the product?
Would love to see them rip off some features from some of the other scheduling platforms out there... but the needs are minimal. They do a great job of staying up to date and fully featured.
What problems is the product solving and how is that benefiting you?
Efficiency in social media monitoring via the dashboard
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