Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social Review
What do you like best about the product?
Sprout sends weekly activity summaries for our clients so we can quickly see new followers, Facebook stats and impressions broken down by types of followers, and brand advocates (those that retweet or mention the brand the most). It's a great way to make quick recommendations to our clients.
What do you dislike about the product?
We are unable to monitor the YouTube and Pinterest pages of our clients. It's also quite pricey.
What problems is the product solving and how is that benefiting you?
It makes it much easier for us as account managers to recommend paid social ad campaigns to our clients because the statistics are right there to prove that those recommendations will work. If 90% of our followers are female, we don't want them running targeted ads to customers who "like" football and Xbox on Facebook. We'd instead target customers who have a connection to brands and products on Facebook that are more female centric.
Recommendations to others considering the product:
This is a great tool if you're new to social media analytics or trying to keep it simple for your clients. If you need something simple and quick to use, Sprout is my recommendation.
Sprout is Great for Social!
What do you like best about the product?
I like that Sprout allows me to easily manage multiple social accounts and provides valuable feedback on impressions which I can use for ROI.
What do you dislike about the product?
I would say the only drawback would be the cost of Sprout. It is worth it but expensive.
What problems is the product solving and how is that benefiting you?
Sprout allows me to make sure we are getting a good ROI on our social and which social posts do best for our company.
Recommendations to others considering the product:
For a paid service I would recommend it.
Fantastic Product!
What do you like best about the product?
I like all of the additional education that is offered.
What do you dislike about the product?
I dislike that the features don't always align with our needs.
What problems is the product solving and how is that benefiting you?
We are solving the confusion of direction and we have realized that this streamlining for social is crucial.
Love it!
What do you like best about the product?
I love being able to pick the exact times I want to post.
What do you dislike about the product?
There is nothing that I dislike so far!
What problems is the product solving and how is that benefiting you?
The benefit of scheduling posts makes it to where you never forget to post!
Social Insights
What do you like best about the product?
Good easy way to keep up with Facebook software updates and keep updated on trending posts from competitors.
What do you dislike about the product?
There are certain aspects of the app which I have not had a chance to try out but it seems fairly comprehensive. I would be curious if it has hootsuite scheduling capabilities.
What problems is the product solving and how is that benefiting you?
I run a nonprofit and Sprout Social is particularly geared towards solving the challenges of nonprofit.
Recommendations to others considering the product:
Lots of new features rolling out worth taking a looking especially for nonrofits
Sprout Social Review
What do you like best about the product?
Easy to navigate. Dashboard is user friendly. Doesn't require too much training ( I am usually training temps and contract employees to use this product, so the less work for me the better) and people seem to catch on quickly.
What do you dislike about the product?
We've had a hard time linking to Linkedin, so it is annoying to have another platform just to do that. Also seems like most people use HooteSuite over SproutSocial, so sometimes I feel like we should just be using that.
What problems is the product solving and how is that benefiting you?
The analytics that come with Sprout Social are key to business development.
Simple and Intuitive
What do you like best about the product?
I absolutely LOVE SproutSocial. The UI is super easy to use, the data tracking for new follower acquisition is great for showing the value of each social campaign my companies launch, and the price point is perfect for any size team.
What do you dislike about the product?
There could be more data around paid campaigns on social and I would like to see lower pricing for smaller teams under 5 people, the pricing scales up to fast.
What problems is the product solving and how is that benefiting you?
We create content that is easily consumable for clients at a price that is affordable. We specialize in creating newsroom quality content with a team of highly trained and vetted writers.
Recommendations to others considering the product:
If you need a simple way to find social feeds and manage your social accounts this is a great piece of software.
Easily connect with customers and influencers on Sprout Social
What do you like best about the product?
The clear and concise dashboard makes it easy to manage your workflow.
Messaging is all consolidated into one Smart Inbox making it easy to message across platforms.
The Discover feature which tracks clients/customers you interact with as well as ones you may want to reach out to in the future.
The Analytics blow the competitors out of the water: easy to read, and manage, plus a beautiful interface.
Messaging is all consolidated into one Smart Inbox making it easy to message across platforms.
The Discover feature which tracks clients/customers you interact with as well as ones you may want to reach out to in the future.
The Analytics blow the competitors out of the water: easy to read, and manage, plus a beautiful interface.
What do you dislike about the product?
-NO CONNECTION TO INSTAGRAM (major con for our company), also limits you to only 4 platforms so if you are testing new platforms don't use it on Sprout.
-Linkedin intégration sucks, difficult to use and doesn't properly integrate.
-COST is a lot higher than Hootsuite.
-Linkedin intégration sucks, difficult to use and doesn't properly integrate.
-COST is a lot higher than Hootsuite.
What problems is the product solving and how is that benefiting you?
The ability to track and easily connect with customers and clients is a great benefit that we are constantly utilizing.
Recommendations to others considering the product:
If u are weighing this option against Hootsuite and have the budget for for Sprout. The interface is better and the analytics and tools are easier to use HOWEVER do not use if Instagram is a large portion of your social media plan.
Neutral
What do you like best about the product?
I really like visual display of analytics and the list view of engagements with content.
What do you dislike about the product?
I hate that each profile has a maximum of 5 words to use for social listening.
What problems is the product solving and how is that benefiting you?
Using Sprout Social has allowed us to listen on social to what are customers are looking for and reach out to them directly to offer our services.
Managing social platforms is easier than ever with SproutSocial.
What do you like best about the product?
SproutSocial makes it easy for me to interact with brand supporters. The Twitter ecosystem is a very messy place and having SproutSocial's engagement tools help cut through the noise. Whether it is a tagged handle or a direct message, I am able to have one dashboard where I can monitor incoming traffic. The overall metics provides a nice barometer of success.
What do you dislike about the product?
The biggest thing for me is that SproutSocial does not have a Mac app. It is still web-based unlike several of the competitor's in the marketplace, making it reliant on browser speed and shared RAM.
What problems is the product solving and how is that benefiting you?
I am trying to leverage social networking to build the company's brand. As we roll out massive PR pushes, SproutSocial allows us to be fully engaged with the audience.
Recommendations to others considering the product:
This is definitely the software I would start with. The main downfall is that it is pretty pricey and not ideal for someone new to social media management.
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