Sprout Social
Sprout SocialReviews from AWS customer
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SproutsSocial Review
What do you like best about the product?
Makes it easy to set up multiple social media accounts and track analytics.
What do you dislike about the product?
It is a little pricey for a small PR firm.
What problems is the product solving and how is that benefiting you?
Social Media Managemwnt
My own little personal assistant!
What do you like best about the product?
Sprout enables me to better deliver value to clients by saving TIME spent on gathering data for reporting. I used to gather data for reports manually, and I still am proud of the insights I learned during that process, but I learned that in order to increase revenue for my business, I had to find ways to save time in order to make more money. Sprout has enabled me to do both.
What do you dislike about the product?
I wish the price to add additional users to my account was significantly more affordable for a small business owner. $99/month is great for me at this point to be able to use the services, but it only includes one login/membership. This monthly fee is pocket change to larger, enterprise operations, but it is too cost prohibitive for me to add ANOTHER $99/month to utilize the team workflow features. I feel like I don't have a chance to full take advantage of the platform's services and offerings.
What problems is the product solving and how is that benefiting you?
Better time management for an individual business owner, managing multiple accounts for multiple clients. Better insights to data, especially competitor tracking. I don't have to do this manually anymore!
Recommendations to others considering the product:
Do it!
Convenient Time Saver
What do you like best about the product?
Unlike other platforms, I like that I can review and respond to all feeds, key words and filters from one view, in real time. This makes our team efficient and effective at social monitoring and listening.
What do you dislike about the product?
The app is not as seemless as the desktop version.
What problems is the product solving and how is that benefiting you?
We can easily draft, schedule and evaluate posts. This is has saved time and demonstrated ROI to management.
Gets the Job Done
What do you like best about the product?
Scheduling and targeting is intuitive. The analytics dashboards provide really valuable insights that can be compared to other channels and to past campaigns/time periods. Sprout Social provides resources with tips on how to effectively use their platform and improve your social marketing strategy.
What do you dislike about the product?
There have been a few occasions where a post won't be sent or won't generate impressions without explanation or a notification. There are one or two other nuances to the platform that are not intuitive.
What problems is the product solving and how is that benefiting you?
Sprout social is a simple tool for scheduling social media posts and gathering data on performance. Minus a few glitches, I have been happy with performance and the analytics features.
Great, inexpensive social management tool
What do you like best about the product?
Quick and easy setup. Good reporting capability with polished charts and graphs. User workflow for shared tasks is easy to follow. We
What do you dislike about the product?
It can be a bit clunky at times and there's a learning curve for those that haven't used a lot of social tools. Occasionally posting reliability is an issue, but no more than other apps. Lack of robust Instagram/Pinterest capabilities, but that's not just a Sprout problem. It can also get pretty pricey if you require a lot of users.
What problems is the product solving and how is that benefiting you?
One of the best things about Sprout Social is the aggregated channel reporting. Sprout pulls most data in and has polished looking graphs and charts.
Recommendations to others considering the product:
Certainly compare with other apps, but Sprout is hard to beat for price and functionality,
Solid analytics tool especially for customer service based social media accounts
What do you like best about the product?
Simplicity of use, logging into multiple social accounts as well as the ability to run comprehensive reports. It's also very affordable. Seeing the levels of effectiveness for customer service based inquiries is really beneficial.
What do you dislike about the product?
Not being able to dig deeper into the analytics but that's fair with the price point.
What problems is the product solving and how is that benefiting you?
Run simple reports for higher ups to understand our social impact at the surface level.
Recommendations to others considering the product:
Best bang for your buck in my opinion if you can do with surface level.
Analytics Like No Other
What do you like best about the product?
Strongest platform for social analytics.
What do you dislike about the product?
Struggle when it comes to posting across platforms.
What problems is the product solving and how is that benefiting you?
Social
Great platform and great customer service
What do you like best about the product?
Very easy to use if you want a simple social scheduling system!
What do you dislike about the product?
Some features aren’t yet integrated, such as ability to tag LinkedIn or Facebook users.
What problems is the product solving and how is that benefiting you?
Being able to schedule social content in advance and easily view by list, week or month
Recommendations to others considering the product:
Great tool, once they figure out a few missing features it will be perfect
SproutSocial is very user friendly.
What do you like best about the product?
I appreciate Sprout's reporting capabilities and how easy it is to switch between platforms for scheduling and monitoring.
What do you dislike about the product?
The features are somewhat limited and it randomly loses connection with my accounts too frequently. I fairly regularly have to reconnect a Facebook account, for example.
What problems is the product solving and how is that benefiting you?
Social media automation and reporting. It helps us recognize our ROI for social media marketing.
Best social media reporting software out there.
What do you like best about the product?
I haven't seen a better reporting software for social media, especially for this price point. It also allows you to schedule out content and create a more strategic social campaign. If you manage multiple business accounts, then this software is for you.
What do you dislike about the product?
There is not an option to have multiple logins and if multiple people try to log in it will kick the other one off the website. So only one person can be logged into an account at one time.
What problems is the product solving and how is that benefiting you?
Social Sprout greatly enhances our social media reporting for clients. Internally, it helps us create a more strategic approach and better track our KPIs.
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