Sprout Social
Sprout SocialReviews from AWS customer
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Great for Scheduling, But Needs Better Media Support
What do you like best about the product?
That I can organize and schedule my social media posts all in one place and for different times. I also like the feature where I can write different posts for different platforms there as well.
What do you dislike about the product?
I don't like how I can't post videos an pictures on one posts together. For example if I am posting picture and also want to add a video to that post it will not allow it. So then I have to do it on my phone directly to IG or FB.
What problems is the product solving and how is that benefiting you?
The ease of using different platforms on Sprout Social has help tremendously because it's like a one spot shop all in one place. I can plan, schedule and post all in one.
Great for Scheduling, But Video Uploads Need Improvement
What do you like best about the product?
Having a one stop place to schedule social media content
What do you dislike about the product?
videos are difficult to upload sometimes
What problems is the product solving and how is that benefiting you?
Sprout helps cut down on time spent publishing content, so I can spend more time creating and refining content.
Easy Navigation to social posts and Helpful Filters, But Missing UGC Collection
What do you like best about the product?
I like the easy access to go from Sprout to the native social channel and see the post its referring to. The filters for post performance are also very helpful.
What do you dislike about the product?
Theres no UGC collection. Also the tagging system isn't my favorite. With another service there is sections and tags within those sections that make it more user friendly. So instead of having to remember each tag, you just fill out each section with the proper tags ensuring you don't miss any tags.
What problems is the product solving and how is that benefiting you?
Collecting all data and organizing it.
Excellent Team Collaboration, Minor Integration Hiccups
What do you like best about the product?
Sprout is great for monitoring posts between a team of coworkers. It allows for posting to multiple channels at once, and even copying for new channels to make only minor edits without starting from scratch. It also allows any of the team's users to make edits for collaboration.
What do you dislike about the product?
Some of the downsides are mostly integration-based glitches. If tagging another user in a post, Meta becomes irrelevant because you have to post in Facebook and Instagram separately to make the tags work. Little nuances like that, or where comments show up based on replying in Sprout vs directly from socials, can just make a couple of things to work around.
What problems is the product solving and how is that benefiting you?
Sprout helps streamline posting to be quicker among social media outlets and allows for peer review in one space.
Effortless Post Scheduling Makes Life Easier
What do you like best about the product?
Scheduling posts on social media. The best thing ever.
What do you dislike about the product?
No complaints. The program works as its supposed to.
What problems is the product solving and how is that benefiting you?
I love to be able to see analytics on posts right away.
Great Features and Content Tracking
What do you like best about the product?
I like the ease of use and the ability to schedule many posts across many platforms. Also, I love the tagging tool to keep track of content.
What do you dislike about the product?
I dislike how vast the corporate package appears for singular users. We are part of a larger subscription, and sometimes it gets confusing.
What problems is the product solving and how is that benefiting you?
It's solving time management issues for me. I can schedule posts across all the social platforms and keep track of the type of content I'm sending.
Best-in-Class Reporting and Innovative Features Make Sprout Stand Out
What do you like best about the product?
Sprout's reporting and analytics truly stand out as best-in-class. In my experience, there isn't a better report builder available. Sprout has proven to be an excellent technology partner, consistently delivering on their promises. They regularly introduce new features and continually push the boundaries of what a social platform can offer. It's an incredibly advanced platform that is very easy to use.
Their app is superb, too!
Their app is superb, too!
What do you dislike about the product?
We would love to see more integrations in the platform; however, we are very happy with Sprout.
What problems is the product solving and how is that benefiting you?
We use Sprout for social media management, reporting, and community management. As a rapidly growing brand that depends heavily on social media for brand awareness, we find tremendous value in the platform. It’s important for us to understand our performance beyond just engagement rates. We also need to compare our results to competitors at the placement level, and Sprout provides that capability.
Scheduling and issues with connection
What do you like best about the product?
Scheduling tool. Being able to schedule multiple posts.
What do you dislike about the product?
Often disconnects accounts, and also having to change image/ content format often. unable to post videos and photos in the same post. I've had trouble connecting new users/ changing email. cost.
What problems is the product solving and how is that benefiting you?
scheduling content across multiple platforms
Good for Multi Platform posting
What do you like best about the product?
ability to post on multiple platforms simulataneously
What do you dislike about the product?
not able to post videos or stories on instagram, non uniform cropping abilities, difficult to respond to comments on multiple platforms.
What problems is the product solving and how is that benefiting you?
ability to post on multiple platforms, and increase audience of platforms
Fantastic Scheduling and Support, Social Listening Could Improve
What do you like best about the product?
The software is so fantastic at scheduling and monitoring all of my accounts. I also greatly appreciate the exceptional support.
What do you dislike about the product?
The social listening tool i didn't find to be as useful as I had hoped.
What problems is the product solving and how is that benefiting you?
Sprout allows me to manage all my content creators work easily and manage all my accounts in one dashboard.
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